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Marc Stridgen

Invision Community Team
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  1. Like
    Marc Stridgen reacted to Adriano Faria in PHP8 Tried to add File to Downloads   
    Disable the Radical Tags app and try t again.
  2. Like
    Marc Stridgen got a reaction from mulphy in EX1146 - Can't get access to admin panel   
    Provided there are no further issues at that point then yes. It will depend on what has been causing the huge amount of logs, and whether that itself is causing issues with getting in there. We will know once you have resolved that table
  3. Like
    Marc Stridgen got a reaction from Phillip Kocher in Migration from vBulletin, Missing Last 10 Months of Forum   
    Thank you for the update, and glad to see you managed to get the data you needed there
  4. Like
    Marc Stridgen got a reaction from mulphy in EX1146 - Can't get access to admin panel   
    FTP and admin login we would need
    Please could you check the FTP
    =============
    Status:    Resolving address of {redacted for security}
    Status:    Connecting to {redacted for security}...
    Status:    Connection established, waiting for welcome message...
    Status:    Initializing TLS...
    Status:    Verifying certificate...
    Status:    TLS connection established.
    Command:    USER {redacted for security}
    Response:    331 User {redacted for security} OK. Password required
    Command:    PASS ***********
    Response:    530 Login authentication failed
    Error:    Critical error: Could not connect to server
    ============
  5. Thanks
    Marc Stridgen got a reaction from Duken in Double "our picks" content.   
    I have edited out the email address from the message above so you are not targeted with spam. I've copied you in to the latest reply on that email mentioned
  6. Like
    Marc Stridgen got a reaction from mulphy in EX1146 - Can't get access to admin panel   
    Please update your access details on file. We can then get this looked at for you. This is not related to your license in any way, and is actually related to a table either missing or corrupt, based on the error you are getting.
  7. Like
    Marc Stridgen got a reaction from Hexsplosions in Subscriptions   
    If you change the price of an item, it should ask you if you wish to change it for existing or not
  8. Like
    Marc Stridgen reacted to Phillip Kocher in Migration from vBulletin, Missing Last 10 Months of Forum   
    Hi guys, sorry — I could have sworn I had updated this, but just realized I hadn't. It turns out, our database was split on the same day our host migrated their cPanel to a new platform. We were seeing two databases, with one reading 0kb, so we assumed it was a weird empty duplicate. Turns out, not. All the posts from the last ten months were in there.
    We just re-ran the converter on that database, deleted duplicate threads, and all is well now!
  9. Thanks
    Marc Stridgen got a reaction from sound in Calendar Event Reviews not showing in activity feeds ?   
    I have just tested this on my end, and not seeing any issues with this. You would be best to report to the owner of that site if its not your site. If it is, of course let us know and provide an example we can take a look at.

  10. Like
    Marc Stridgen got a reaction from LiquidFractal in Some can't see "Drag files here to attach..." field   
    Glad to see you found what you were looking for there
  11. Like
    Marc Stridgen reacted to LiquidFractal in Some can't see "Drag files here to attach..." field   
    Ahh, so.  Some of my clients had been switched to another member group and this setting hadn't been adjusted for the destination group.  They had been able to use it before and it had disappeared, so this explains it.
    Thanks to everyone for their help!
     
  12. Like
    Marc Stridgen reacted to Jim M in Mark as Solved   
    are you the topic starter? otherwise, you'll need a moderator permission if you wish to mark as solution.  The group you're in has restricted moderator permissions. If this is your administrator group, I'd advise not restricting those.
  13. Like
    Marc Stridgen reacted to Square Wheels in Mark as Solved   
    AAAAAAAHHHHHHHH
    User error, sorry to have taken your time.
    I intended to take this away from moderators and instead took it away from admins.  I did this a couple of weeks ago.
  14. Thanks
    Marc Stridgen got a reaction from LiquidFractal in Some can't see "Drag files here to attach..." field   
    As mentioned above, what you are describing is what you would see when a member is not allowed to use attachments for some reason. This may be permission to attached at all, or that they are over limits, meaning they also cannot attach anymore.
  15. Like
    Marc Stridgen got a reaction from SeNioR- in Badges leaderboard?   
    There is no such leaderboard as such, but its certainly an interesting idea. I will move this over to our suggestions forum for future consideration
  16. Thanks
    Marc Stridgen got a reaction from Sonya* in Where to change locale for dates?   
    Depending on the location you are seeing those, it may not be a locale setting you are looking for. Take a look at the guide here
     
     
  17. Like
    Marc Stridgen reacted to Charles in Badges leaderboard?   
    As our new achievements system matures and grows, we do plan to rework the leaderboard to better integrate the features. 
  18. Thanks
    Marc Stridgen got a reaction from Sonya* in (This site) Activity stream: newest activity first?   
    Ah, its showing you the ones which have most recently been updated. As I have just updated the pages ones, I know that to be correct there
  19. Thanks
    Marc Stridgen got a reaction from loccom in Badges leaderboard?   
    There is no such leaderboard as such, but its certainly an interesting idea. I will move this over to our suggestions forum for future consideration
  20. Like
    Marc Stridgen got a reaction from GazzaGarratt in Badges leaderboard?   
    There is no such leaderboard as such, but its certainly an interesting idea. I will move this over to our suggestions forum for future consideration
  21. Like
    Marc Stridgen reacted to TDBF in Block Caching?   
    You mean when you create a Page block?
    Yes there are some instances where you can cache a block, and these are normally with 'custom' page block, and will be found on the content tab underneath the editor window.
    Like this:

  22. Like
    Marc Stridgen reacted to Jim M in [Bug] Can't edit random post.   
    Thanks for the steps/videos. I was able to reproduce this and got together some steps/further info for our developers. I reported this internally so our developers review and a fix will be available in a future maintenance release. Thanks for reporting this!
  23. Like
    Marc Stridgen reacted to Charles in Can't figure out why new posts are being held for moderation   
    As a follow up: a reason for a content item being put on approval hold will be included in a near-future release.
  24. Like
    Marc Stridgen reacted to Jim M in I can't change my licensed URL   
    Please remove the redirect temporarily while you perform the URL reset in our tool and then you can then re-enable the redirect. 
  25. Like
    Marc Stridgen got a reaction from Jordan Miller in [Bug] Can't edit random post.   
    Could you please check you are using the latest release of the platform on this? I cannot see any issues with this when testing on my end.
    Here is what I  did, just to ensure we are on the same page
    Edited one of my test forums and set it so that people could post anonymously Created a test group which allowed anonymous posting Created a test user, who was a member of that group Posted a new reply to a topic as that member, and posted it anonymously Edited my own group (now logged in as a member with full admin and moderator permission) to ensure I do not have permission in there to post anonymously in the group setting Edited the post I created above
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