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Marc Stridgen

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Everything posted by Marc Stridgen

  1. Marc Stridgen
    As mentioned above, this is not something currently possible in that case unfortunately. I have moved this to the suggestions forum for you, so it can be considered in a future release
  2. Marc Stridgen
    Excellent 🙂 Glad we have you sorted
  3. Marc Stridgen
    This is still showing as being worked on at present, and your ticket on this is still active
  4. Marc Stridgen
    You would need to speak to the author on this one to see if they have an updated version for you
  5. Marc Stridgen
    Thank you for letting us know. I will make our developers aware of this so that it can be looked into.
  6. Marc Stridgen
    Not as of yet. This is still ongoing
  7. Marc Stridgen
    You can remove IP addresses from view, but you would not be able to stop them being logged entirely. And indeed in most cases that would be undesirable. Maybe if we can understand the reasons you would want to do this, it may help us assist further.
  8. Marc Stridgen
    Unfortunately this is indeed the case You will indeed be having the issue on 4.4, as there was a patch in 4.6 to resolve the problem. So 4.4 would have issues Not sure how this would help, to be honest.
  9. Marc Stridgen
    You would need to revert your globalTemplate there. At some point you have edited that template, and therefore its not updated. So your theme at present doesnt have the changes required to add that menu
  10. Marc Stridgen
    Before we continue, could I ask about the "Temporary" part here? Is this on a renewal basis? For example, if they purchase that 30 days, could they then purchase another 30 once it expired?
  11. Marc Stridgen
    Assuming you are referring to them not being able to renew anything after that period, then its not currently possible as mentioned. However if you are doing this in terms of trial periods that would be a different matter. It really depends on what you are trying to achieve
  12. Marc Stridgen
    You would need to email all members to let them know if they use facebook login, they need to reset. There is no way in which to specifically target users with facebook login at present
  13. Marc Stridgen
    You can set up any mail that uses SMTP by adding the relevant details into the email settings area. You can see how to do this here if needed
  14. Marc Stridgen
    As mentioned above, you would not click to download the full package. You need to download the individual plugins you wish to use, and upload those. This is described in the documentation here, however if you have any further questions, please let us know
  15. Marc Stridgen
    Im not sure what it is you are looking for there. The link to register already exists under the menu, as does the sign in button
  16. Marc Stridgen
    I can see this happening with MOV files here and opened a bug report on this. It appears it is happening with any device that cannot natively play them. Not only can you not show the video (expected) but you cannot download it (not expected)
  17. Marc Stridgen
    ^ that would indeed be the very first thing you should do. Failing that, I would suggest first of all asking your hosting company what is causing your hosting to crash. If they can provide you with a query that is running for example, we may have a better understanding of what is causing you problems
  18. Marc Stridgen
    There is not such a feature built in as such, however you can add group formatting in html, so you could add whatever you needed in there. To do this you would edit your gropu, then select "Use HTML" next to the group formatting item, and add your code as needed Note you may also then want to go to Members->Member Settings->Profiles->Profile settings, and switch to 'Global' for the Group formatting setting there.
  19. Marc Stridgen
    The only items you can order by at present are the items shown in the "Default sort order" list. There is no way in which to order by a custom field at present. As you are still asking if someone else may have other ideas, I have moved this to the community support forum. If you would like to see sort orders for custom fields added, please feel free to post this as a suggestion within our feature suggestions forum.
  20. Marc Stridgen
    The progress bar is unrelated to these. Thats a visual bug. When you get -200 this means the server itself is throwing an error at some point during the upload process. Usually this will be that its hitting something like upload_max_filesize, memory_limit, or some other limit on the PHP setup
  21. Marc Stridgen
    Glad to see you got what you needed there 🙂
  22. Marc Stridgen
    As at present this is actually working as it was intended, I have moved this to our suggestions area for consideration.
  23. Marc Stridgen
    Excellent find! I will get some more information on that my end now, and see if we can get this confirmed, then logged as a bug
  24. Marc Stridgen
    You would find what is being referred to above in Commerce->Payments->Settings->Tax Rates within your ACP (Admin CP). You can choose from either a single rate per country, Separate consumer and business rates, or European VAT rates where there is a differentiation between VAT-registered and none VAT-Registered companies
  25. Marc Stridgen
    No problem. If you are happy with the resolution there, all good.
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