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Marc Stridgen

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Everything posted by Marc Stridgen

  1. Marc Stridgen
    There has been a new release now which should resolve the problem. 🙂
  2. Marc Stridgen
    I have to be honest here and say its very very likely that the issue is godaddy. You would be best to do the move to a better provider first, and then test the issue again
  3. Marc Stridgen
    Did you manage to get this resolved?
  4. Marc Stridgen
    Did you manage to get that resolved?
  5. Marc Stridgen
    Please could you confirm if you are still seeing this on the latest beta?
  6. Marc Stridgen
    I was just reviewing topics here and see this appears to have been missed for some reason. Sorry about that Sonya. As there is content that can be seen in fluid view, that would be correct. The setting you are looking at means that they would be able to see titles within the forums themselves
  7. Marc Stridgen
    It sounds like the mysql instance is not releasing space. Please update your details on file, and I can take a look to see if this is the case. If so, you will need to contact your hosting company. 1gb is actually quite small an amount of space for most sites these days though, so at some point you will wait to change that
  8. Marc Stridgen
    I will move your ticket to our community support area, as there may be someone who can assist further. Within the current platform by default, there is no way to do this other than modification, as mentioned above.
  9. Marc Stridgen
    Could you please define what you are seeing as being a large size? Note,t his may be one of the largest tables, and we have had people believe its large, when in fact its been normal
  10. Marc Stridgen
    No problem. Glad you found the problem. Even simple fixes are often good to come back with. There will always be someone who will come across your topic and realise they have done the very same.
  11. Marc Stridgen
    There is no specific optimal size or dimensions, as what size can be uploaded depends on your own requirements (usually your own service limitations), and the ratio changes depending on the screen at the time. This is because the software is responsive in design
  12. Marc Stridgen
    Good luck with resolving that once you manage to get through to them
  13. Marc Stridgen
    As mentioned above, there isnt actually the full content to show
  14. Marc Stridgen
    This is something you need to contact your hosting company about, as the issue is connection to your mysql instance. This isnt something we are able to assist with unfortunately.
  15. Marc Stridgen
    Are you seeing anything show up in console when you try this?
  16. Marc Stridgen
    Unfortunately, it being a local server and indeed an issue with a server environment, we are very limited on what we are able to assist with in this instance. Another cause I have seen are incorrect permissions on the index.php file, so that might be worth a check
  17. Marc Stridgen
    That is something that would be a theme discussion. There is no support for anything other than text within forum names. I will move your ticket over to our community support area where you may be able to get some assistance.
  18. Marc Stridgen
    Check to ensure mod_security is not causing a block on that page. This is most likely what is causing the issue
  19. Marc Stridgen
    As you have pages, you can do this by creating a custom block in the admin CP. Page Management>Blocks Create new block Changedropdown to "donation goals" Give it a name Save and create permissions You can then use the "custom blocks" block to add it to your page on the front end
  20. Marc Stridgen
    Thats something only your hosting company would be able to answer
  21. Marc Stridgen
    I have tagged developers on this to take a look at your topic and review.
  22. Marc Stridgen
    No problem. Glad you were able to get that done 🙂
  23. Marc Stridgen
    There is no way in which to allow only to be able to send to specific groups, however you can disable the messaging system altogether for certain users if needed. See the module permissions section of the following guide
  24. Marc Stridgen
    You can certainly still do that. See the following guide which shows how to set up moderators Make sure you read all the moderator section, including the "location specific" section, which is what you are looking for in this instance
  25. Marc Stridgen
    I have created a ticket for you on this for someone to take a closer look at
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