Marc Stridgen
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Everything posted by Marc Stridgen
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No problem. We are here to teach 🙂
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I am not able to replicate this on my end unfortunately, as mentioned
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This is under "customer actions". Do you have commerce installed (I see you have a license) and are you sure the user has actually downloaded anything?
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Subscription Level Can't Upgrade/Downgrade
Marc Stridgen replied to rayzir's topic in Technical Problems
I see this has been dealt with in the ticket for you. Please of course let us know if you see any further issues -
Ah, to cleary this is only the downloads application. This is not something you can see from attachments if thats what you are looking for?
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It takes a second, but certainly nothing out of the ordinary. And it would indeed run quicker the second time, as its then cached
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how can the internal search engine search for 3 letter words
Marc Stridgen replied to CiberBob's topic in Technical Problems
Have you rebuilt your search index? If not, you would need to do this from System>Search in your Admin CP -
If you change a forum name, one simply redirects to the other automatically, so it wouldnt affect it. In fact the name in the URL is simply for the human readable aspect. It's the number that makes the diferrence. For example, the URL for this forum is https://invisioncommunity.com/forums/forum/497-help-support/ But if you go here, it goes to the same place, as the ID is the same https://invisioncommunity.com/forums/forum/497-its-almost-christmas/
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You can do this from the admin CP. Open the users profile in the admin CP, then on the right, you can change "All Recent Account Activity" to "Files Downloaded"
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Please could you update your details on file? Your FTP detail isnt correct at present
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Because there are different displays of editor per size. You need to check this within Customization>Editor>Toolbars on your admin CP, to check its available on each size
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Given the error message there, that would be a question for your hosting company.
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It seems the issue there is within your theme unfortunately. We cannot assist with 3rd party themes. It does however seem you found the issue in your theme there
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It was related to the issue with the licensing server, so that would indeed have resolved the issue 🙂
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This actually may have been my mistake. Please could you check it again now?
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Im not sure where you would copy them from, to be honest. There is no info as to which tables were empty in that restore, and even if that table is in tact, its very likely some of the members are not in your old data, so would break things on your site.
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You can restore a database from 5 month ago and do the updates required to get you up to date, yes. I cannot tell you if they are the right databases of course. Only yourself would know that
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The reality here is if you have no backup, you have nothing to restore. If you have only a 2019 database, you can use that but you would indeed lose all data up to that point.
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The reason something old is showing is because the old field itself is still present. Your theme however is out of date. By default there should be no custom title showing at all unless you specifically edit the theme to show it in the manner described in the link above. So the first thing you need there is a 4.6 update for your theme
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Im not sure what you mean with this Please could you explain further. Custom titles are just that. They are not related to achievements in any way, and the data retained was added as a custom profile field.
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You would need to restore all of that to 2019 if that were the case. Unfortunately if your backups are not working correctly, there isnt much we can do to assist here. We dont even know what tables were emptied. If we had a list of those, that may give us a starting point to know for sure. Even then, it may simply not be possible.
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Hello, What tables have been recovered with structure only? There is no information there to state which these are. The reality is here, if you are missing a lot of data, there isnt much that can be done to resolve the issue. It seems at present you dont have any full backups at all.
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Could I please check you have tested this on a default unaltered theme, and on the latest release of the platform?
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In order for that to be functional, you would need to ensure the google maps item is also enabled.
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There is no way in which to do that at the present time, unfortunately.
