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Marc Stridgen

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Everything posted by Marc Stridgen

  1. Marc Stridgen
    This has now been resolved in the 4.7.16 release. Please update if you are seeing this issue. If you are then still seeing the issue, please let us know.
  2. Marc Stridgen
    This has now been resolved in the 4.7.16 release. Please update if you are seeing this issue. If you are then still seeing the issue, please let us know.
  3. Marc Stridgen
    This has now been resolved in the 4.7.16 release. Please update if you are seeing this issue. If you are then still seeing the issue, please let us know.
  4. Marc Stridgen
    This has now been resolved in the 4.7.16 release. Please update if you are seeing this issue. If you are then still seeing the issue, please let us know.
  5. Marc Stridgen
    This has now been resolved in the 4.7.16 release. Please update if you are seeing this issue. If you are then still seeing the issue, please let us know.
  6. Marc Stridgen
    This has now been resolved in the 4.7.16 release. Please update if you are seeing this issue. If you are then still seeing the issue, please let us know.
  7. Marc Stridgen
    This has now been resolved in the 4.7.16 release. Please update if you are seeing this issue. If you are then still seeing the issue, please let us know.
  8. Marc Stridgen
    This has now been resolved in the 4.7.16 release. Please update if you are seeing this issue. If you are then still seeing the issue, please let us know.
  9. Marc Stridgen
    This has now been resolved in the 4.7.16 release. Please update if you are seeing this issue. If you are then still seeing the issue, please let us know.
  10. Marc Stridgen
    This has now been resolved in the 4.7.16 release. Please update if you are seeing this issue. If you are then still seeing the issue, please let us know.
  11. Marc Stridgen
    This has now been resolved in the 4.7.16 release. Please update if you are seeing this issue. If you are then still seeing the issue, please let us know.
  12. Marc Stridgen
    This has now been resolved in the 4.7.16 release. Please update if you are seeing this issue. If you are then still seeing the issue, please let us know.
  13. Marc Stridgen
    This has now been resolved in the 4.7.16 release. Please update if you are seeing this issue. If you are then still seeing the issue, please let us know.
  14. Marc Stridgen
    This has now been resolved in the 4.7.16 release. Please update if you are seeing this issue. If you are then still seeing the issue, please let us know.
  15. Marc Stridgen
    Please could you clarify what items they are, as Im not seeing any items in black on the calendar. I would need to know the name of the calendar
  16. Marc Stridgen
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  17. Marc Stridgen
    Please could you let me know the name of the user who can see those items, so I can take a look?
  18. Marc Stridgen
    I understand what you are saying there, however, I need to know the name or at least id of one of those accounts
  19. Marc Stridgen
    I have that reported now. Thanks
  20. Marc Stridgen
    Please clear your browser cache and disable any browser plugins. Im seeing no issue on your site, even on your native language pack
  21. Marc Stridgen
    I would think they should do, but please check after the permissions issue is resolved, as its causing all sorts of oddity at present
  22. Marc Stridgen
    Ah of course. Thats being looked into at present
  23. Marc Stridgen
    If they are spam users, then of course they will get the spam reset requests. The only option at that point would be to remove the users from being able to post. If you know they are genuine users, its possible they have compromised email accounts I would guess. In any case, if they are getting in with genuine login details, even after having them reset the password, thats not really a software issue unfortunately.
  24. Marc Stridgen
    We will have a fix for this as soon as possible
  25. Marc Stridgen
    Please have a look in uploads/logs on your server, and see what is showing in there
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