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Marc Stridgen

Invision Community Team
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Everything posted by Marc Stridgen

  1. If you are unsure how to do a manual upgrade, you really need to learn how to do this as a self hosted customer. This simply involves uploading the files, then running the upgrade from /admin/upgrade In terms of the issue itself, as mentioned above, please check in /upload/logs on the server to see what error is coming up
  2. If its not using UTF8MB4 and its converting, then there would be a lot. It may be better to run the converter before you do the upgrade, which you can do from the admin CP in the mysql section
  3. Im not seeing any issues on this end. Could I just check you have the latest updates and also check there are no patches showing in the support area of your admin CP?
  4. It isnt. They are attached to topics
  5. This is not something possible at the present time. Only members can vote in polls
  6. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  7. There isnt a way in which to stop those at present on locked topics, so yes that would be a valid suggestion 🙂
  8. This is something since the patch, and is being looked into currently. Do you have clubs enabled at all? If not and you enable them, does the problem go away?
  9. No problem. Please let us know if you have any further issues
  10. If you revert your site, you need to revert everything, including all your attachments.
  11. It may actually be our developer looking at this on your site currently
  12. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  13. Patch has corrected the issue. Just run it through on your site to make sure this was the case
  14. I have to admit to being confused as to where you are looking here, as there are no checkboxes on the album section of members profiles
  15. We do have someone with a ticket in for this, so it does appear to be a known issue at present. We will have a resolution as soon as possible
  16. I have created a ticket for you on this. Someone will be in contact as soon as possible
  17. This has now been resolved in the 4.7.16 release. Please update if you are seeing this issue. If you are then still seeing the issue, please let us know.
  18. This has now been resolved in the 4.7.16 release. Please update if you are seeing this issue. If you are then still seeing the issue, please let us know.
  19. This has now been resolved in the 4.7.16 release. Please update if you are seeing this issue. If you are then still seeing the issue, please let us know.
  20. This has now been resolved in the 4.7.16 release. Please update if you are seeing this issue. If you are then still seeing the issue, please let us know.
  21. This has now been resolved in the 4.7.16 release. Please update if you are seeing this issue. If you are then still seeing the issue, please let us know.
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