Marc Stridgen
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Everything posted by Marc Stridgen
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Deleting IP Addresses does not work
Marc Stridgen replied to MaNiAc LRSC's topic in Technical Problems
Has the task run yet? Bear in mind it runs every 24 hours -
So taking a look at this, Im unable to find any common thing between your sites, and unfortunately Im unable to replicate the issue in any way. Of course, its obviously happening, but doesnt really change the fact we cant replicate to see the issue in action. If any of you manage to find a way to replicate and can give me step by step how to do so, please let me know and I can then get this resolved.
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We are looking into this, and trying to ascertain information. Unfortunately, while I understand its frustrating, if we cant replicate an issue the only option we have is to explore what other items may be causing the issue. In terms of the hosting provider/third party issues, the reason we explore that first of all, is that these are very often the cause. I assure you, it's of no interest to us in any way to prolong the support experience.
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You can select the activity button in the top right which is designed for being able to see all the users content. Is that what you are looking for, or am I misunderstanding?
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In answer to your question, you will not lose commerce itself, but you will lose the physical products part of things, yes. So shipping, sizes etc will all disappear from the product entirely
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That license was already renewed on Thurday last week. So you wouldnt see a renew button in your client area. You have already renewed it. If you are still seeing the items in your admin CP you can dismiss those. If you go to System>License key and refresh, it should actually remove them itself anyway
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Just looking at this, you need to ensure you have actually applied the patch. Go to /admin/upgrade and run that through. If it states you are up to date, all good
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This is because its an announcement that there is a patch (generally for people) rather than something specific for your own site
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Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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Image Saturation on JPG Uploaded to Forum
Marc Stridgen replied to Joel R's topic in Technical Problems
Needs more padding -
Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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Given your description there, that would indicate caching somewhere on the server.
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Have you asked the user there if they did something specifically to log in like that?
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Im a little confused as to what you believe should be controlled by the upgrader? Its worth noting here, this is a bug in what is scanning the files, not a bug in the files. We dont have any control over that in any way
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[BUG 4.7.16] Same user reacted twice to a post
Marc Stridgen replied to teraßyte's topic in Technical Problems
Just removed it at it appears to have removed both. Please do let me know if you see that happen again -
http vs https however shouldnt
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I will pass this information on, thank you for reporting
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Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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I would certainly advise on doing that first of all 🙂
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Invision Community 5: Assign topics to moderators
Marc Stridgen replied to Matt's topic in Invision Community Insider
Not for this feature no, as its not related to banning in any way -
What exactly is it you are seeing when you attempt to create one from the admin CP?
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Please ensure you have provided the email used to log in. At present you have display name, however your site uses email
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Image Saturation on JPG Uploaded to Forum
Marc Stridgen replied to Joel R's topic in Technical Problems
Ive created a ticket for you. Please share anything needed for us to replicate within that ticket -
Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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