General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,423 topics in this forum
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I am not sure what I am looking for, whether it is a widget, a module, or something else. It is possibly not something native to Invision and if so, maybe point me to a possible option. I have an active community mostly in English, however, once in a while a poster will post in Dutch. I am wondering if there is something that can be used to translate only that post when it happens. I know I can highlight, copy and paste the post into Google Translate to read it, but I wonder if there is something that can be added so a single click on the post, could get it translated. Maybe there is nothing, but i think it is worth asking.
Last reply by Nathan Explosion, -
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I see this errors profile tab in posts
Last reply by Adriano Faria, -
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Another question here on behalf of a friend who is getting ready to add an IPS community to their site. They've asked me a few questions, and this is something that we've never needed in our community, so I'm not sure of an answer. 1) Does Invision offer any options for hosting video meetings -- anything that would serve as an alternative to running meetings in ZOOM Pro? 2) Is there a way to have a chat feature in the community? Thanks in advance!
Last reply by Jim M, -
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I'm currently running on the free trial, getting everything setup and ready for a full launch. I've given the link to a few people (20-ish) around the web to try it out and get their thoughts. I'll be switching to a paid subscription and moving the forum to my domain, so I was curious will the trial url automatically redirect them to the new domain? If it doesn't do this automatically, is there any way to set this up?
Last reply by Marc, -
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Likely silly question but what is the database prefix used by IPS, notably for forum topics. Is it core_ or ipb_ Thanks
Last reply by Giray, -
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Hello, Is there any way to accomplish that? Group promotion or achievements? Thank you. I see achievement rules when purchasing a subscription or product via the Commerce application.
Last reply by Adriano Faria, -
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I'm in the process of recommending Invision to a friend. They're wanting to add a forum to their existing site, and I think this is exactly what they need. Quick question, and I've tried searching but am not sure of the terms. As it stands now, the website is a large collecting database that requires a user to have a username, e-mail address and password for their account to access the database. The Invision community would be added in a subfolder to the existing site as another feature to work with the database. Is it possible to create automatic accounts in the Invision Community that would match and/or link to the accounts on the current site? Sorry if that's conf…
Last reply by usmf, -
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The Donations feature that is part of Commerce, when someone makes a donation, does the amount raised automatically adjust to reflect each donation made? I currently use the FREE Donation Sidebar from Michael J., and with this one, when someone makes a donation, I have to manually go into the backend and enter the amount. Thanks to anyone that can answer this question.
Last reply by Marc, -
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How I can add different Advertisements if the site opened from mobile device?
Last reply by DawPi, -
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Hello, I am currently editing an old style and am looking for custom notifications, as can be seen in the picture. Which template do I find this block? Thanks Best regards
Last reply by Miss_B, -
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Hello, How do I cancel my subscription? Many thanks.
Last reply by Randy Calvert, -
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Thank you in advance folks. So I have met all the qualifications and approvals by Google Adsense, and have my ads.txt in the root of my domain, and I copy pasted the code supplied by Adsense into the head tags of my "globalTemplate" file, thanks for all your help with that @David N. I have read the Adsense help topics and it seems pretty convoluted for my simple mind and I am struggling with placing the actual AD code into a location on my website to display the Ad. It is script code, and I would like to create a block with the advertisement code in that block, and place the custom block in my community to display the ad. I copy paste the code provided by A…
Last reply by JohnCourt, -
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Just wondered if there's an issue with the current version of Safari and the sites? On my site, from time to time, on Safari on my Macbook the page locks up and then I get a message about the page taking too long to load and I have to reload the page. It happens mainly when I put up any pics. It's not a major issue, just a niggle. Wondered if it's just my end or it's something that has been happening to others?
Last reply by Richard Arch, -
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Here's a silly question that I'm trying to find the answer to, but seem to be coming up short. I'm revamping my Google Adsense and I get crawler errors from time to time. Usually, it's when they're trying to access stuff from behind a login account. The ads I'm getting don't seem to be all that targeted. So I'm thinking maybe they're just serving generic ads because they can't read the content? I'm wondering if I have to do something about adding permissions for these crawlers. I have a member group called BOTS. Is that a default group that IPBoard created for google bots and the like? Am I supposed to create accounts for them? I moved over to IP Board from PHPBB…
Last reply by LemonGrenade, -
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Hello, Is there a way to see how the new course application work? I want to try it before I make any decision. I can only see a couple of screenshots, nothing else. Is there a way to see it workings? Add a course, see what the frontend looks like when the course is added, etc? Thanks
Last reply by Jim M, -
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- 2 followers
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Hi all, We have some product that manage licenses and when a member pays for the month, we renew his license. We were wondering if there was a way to get notified when member cancels the monthly payment of a product. Thank in advance,
Last reply by Marc, -
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- 2 followers
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I have 2 things going on... 1) I am starting another community. 2) The current community is potentially interested in moving to the cloud. If we migrate our existing community to the cloud, can I repurpose my self-hosted license for the new startup effort?
Last reply by Randy Calvert, -
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One or two of my community members have reported that they cannot access the multi quote and quote buttons at the bottom of a content post (Pages record comment, topic post). I’m talking about this (circled): I checked the user’s group and the group’s settings and permissions and nothing seems out of place. Other members in the same usergroup can see and use the buttons no problem. And I haven’t touched the theme templates for this area of the community so it can’t be a theme issue. I can share the user ID having the issue if needed for troubleshooting further, but I’m just wondering if there is some esoteric setting or function that has somehow been activ…
Last reply by Marc, -
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Hello, My license is renewed and I accept the new licensing agreement terms However in the marketplace Yeahhhhhhhhhhhhh I can't even get updates now for addons for V4
Last reply by EmpireKicking, -
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- 2 followers
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Hi, I am closing one of my sites. Is it possible to download all of a user's data? All their posts, pics... Thanks
Last reply by Marc, -
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- 3 followers
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We are heavily using the "Voting System" for the Questions & Answers forum mode to vote on user-submitted guides (see example attachment) for my community. Does Invision Community 5 have a way to do this? Or is there a way to rate topics, sort by topic rating, and such? Or is there an Invision Community module (either already in 4 that's going to stay in 5) that I'm overlooking that already supports posting items that can be rated and sorted by ratings like this? Our "using the questions mode" has always felt a "bit hackey" since the non-questions mode never supported upvoting (we don't want downvotes) topics like this, but we have about 250 user-submitted…
Last reply by Marc, -
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IS it working yet with the new API..?
Last reply by Jim M, -
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- 3 followers
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- 542 views
I know that images can be downloaded one at a time. Is there a way to download entire albums?
Last reply by Askancy, -
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Hi everyone, after a long break I have decided to update my forum to latest version and the only issue I have is the missing logo, icons and error when reacting to posts. Any ideas, I'm guessing it's probably nothing to do with upgrade and only Firefox compatibility? Safari and Chrome looks ok. Thank you for any suggestions. web: www.xbox-vibes.com
Last reply by Edjazoli, -
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Once upon a time we had a collection of ads running under the page header. Now we only see an option to show one ad at a time . . . is there a way to have multiple ads showing at one time?
Last reply by Molly B., -
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