Technical Problems
Run into an issue and need help from the Invision Community Team?
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Problems related to your server or other classic, self-hosted edition issues.
- 4.7.18 - Support request removed ?
- Last reply by D-Trox,
22,827 topics in this forum
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- 2 followers
- 2 replies
- 531 views
Hi, I'm experiencing a responsive layout issue using an iPad tablet, in the AdminCP on pages that display more than short lines of text when the content is displayed as tabular. Examples Advanced Configuration > FURLs: Even with the menu bar closed, as you can see in the more obvious Furl page example above, you can't see or access the content or other columns that are off the page. Also in the Downloads Stats section: Thank you.
Last reply by Marc, -
- 2 followers
- 5 replies
- 673 views
Why are the tags in the blogs not in the database? What I mean: I make a blog post and attach tags... Then I make another blog entry and the system does not see the tags from the first entry (quick paste/search). I enter the same words (tags) as in the first entry. Why are the tags I made for articles visible when I start writing a word? but the tags for the blog are not! Are the tags stored in different places? Tags for articles are stored and can be quickly inserted! The tags I wrote for blog posts can't! This is very bad for work (usability) and SEO! tested 4.7.2, 4.7.4, 4.7.5
Last reply by Marc, -
- 2 followers
- 2 replies
- 471 views
Hi, I found a typo in \Email\Incoming\Email::route(), line 709 : $analyze = NULL; This var is then called « $analyse » in the rest of the code: switch ( $row['rule_criteria_field'] ) { case 'to': $analyse = implode( ',', $this->to ); break; case 'from': $analyse = $this->from; break; case 'sbjt': $analyse = $this->subject; break; case 'body': $analyse = $this->message; break; } /* Now check if we match the supplied rule */ switch ( $row['rule_criteria_type'] ) { case 'ctns': $match = (bool) ( mb_strpos( $analyse, $row['rule_criteria_value'] ) !== FALSE ); break; case 'eqls': if (…
Last reply by Marc, -
- 1 follower
- 6 replies
- 596 views
Dear IPS support, closing a guest topic doesn't work as expected. Prerequisites Topic created by a user which was in the meantime deleted => Try to close/lock the topic. You see this broken dialog below. Important hint: This happens only when using the "Moderation actions" at the bottom of the page. The upper one are working as expected. Please have look. Latest IPS 4.7.5 installed All hooks/custom apps disabled
Last reply by Marc, -
- 2 followers
- 2 replies
- 512 views
My image feed block is showing images from an open club gallery. You would expect that under the following criteria However the clubs module is not available to guests or registered members, yet the images still display in the block. If you click on the image to see it in the club gallery, a no permission error is given
Last reply by Marc, -
- 1 follower
- 10 replies
- 1.1k views
When you delete a previous version on IP.Downloads file it throws a template error on the download button. You can also reproduce this by changing the changelog ID to one that doesn't exist and it'll produce the same error. Was able to reproduce it on the IPS website as well.
Last reply by Marc, -
- 3 followers
- 6 replies
- 1.1k views
in the latest version of calendar (4.7.3) $event->container()->url() appears to be hard coded to always use the '?view=month' url no matter what the default calendar view is set to in /sources/calendar/calendar.php the previous version had public static $urlBase = 'app=calendar&module=calendar&controller=view&id='; in the latest version it is set to public static $urlBase = 'app=calendar&module=calendar&controller=view&view=month&id=';
Last reply by Marc, -
- 2 followers
- 5 replies
- 672 views
Hello teams, I'm trying to do automatic sendings via webhook when an invoice is created to a member. When an invoice is created, it triggers my discord bot to send a private message. However I don't see a link with Nexus transaction here: but I see possible reference here : Can you tell me how to get this information, the reference is present but not the trigger ? thank you
Last reply by Jim M, -
Hello, I have two profile completions that are required on my website. One is for a discord name, the other is how people found us. The how people found us option works fine and requires people to submit the poll or whatever but when they click submit after selecting, it takes them back to the same screen and doesnt allow them into the site.
Last reply by Jim M, -
- 3 followers
- 7 replies
- 712 views
Hi team, I've a dropdown submenu and I've a default home page link in this item. I can't change or edit this link in the menu manager page. So should be an issue. Can you take a look and solve in upcoming updates?
Last reply by Andy Millne, -
- 2 followers
- 11 replies
- 742 views
When I used bbpress, since it was a WP plugin, I was able to have a list of recent posts/topics on pages other than the forum itself. I was using it on the blog page, like HERE for example. Is there a way to display recent posts in my Invision forum OUTSIDE of the Invision platform? I do use SSO to integrate with my WP installation if that makes a difference.
Last reply by Marc, -
- 2 followers
- 3 replies
- 490 views
Hello I would like to change my test forum URL but when I do so in my client area this message keeps showing. What should I do? No instance exists on my test forum url.
Last reply by Marc, -
- 1 follower
- 5 replies
- 619 views
For some reason my Admin 2FA stopped working and after inputting a code several times it sent an email to recover account access which I did and it reset the 2FA with the QR code all to no avail as it doesn't seem to recognise the codes when entered.
Last reply by Marc, -
- 2 followers
- 2 replies
- 261 views
I will soon hold a Bootcamp in the forum where I will add some daily feedback on the projects posted in the thread. HERE is how I would do it in the past, when using bbpress. The participants love to know what each comment refers to, but I am not sure quoting (to include the project) would make sense as it would be a super long post, every day. Is there a "simple" way to refer to a post so that the readers could know what I am referring to?
Last reply by Marc, -
- 1 follower
- 2 replies
- 516 views
I'm running Invision Community v4.3.6 on PHP 5.6.7. When I update to v4.7.5 I got an error message as below. > 1C287/2 You are running PHP version 7.0.33. You need PHP 8.0.0 or above. You should contact your hosting provider or system administrator to ask for an upgrade. When I update to PHP 8.0, an error related to get_magic_quotes_gpc function occurs. This is an unsupported API in PHP 8.0. Automatic update is not possible because admin is not running. I wonder what the correct order of operation is to minimize the damage.
Last reply by Marc, -
- 1 follower
- 3 replies
- 767 views
I have a similar problem as in the thread below. I'd like to run a test install again, but I'm getting the same error.
Last reply by Marc, -
- 2 followers
- 33 replies
- 1.9k views
Hi, My website showing different times for member and guests. For members its showing time in IST while for Guest its showing time in GMT. how to show time in IST for both
Last reply by Marc, -
- 2 replies
- 467 views
Hello, I'm attempting to upgrade from v4.6.9 to 4.7.5. I was waiting for my host to provide newer versions of PHP and finally gave up and migrated to a new host. Everything's working on the new host with my board disabled, but I wanted to upgrade before I opened up my board again. When running the upgrade, I get the following exception: Fatal error: Declaration of IPS\form\_Log::getItemsWithPermission($where = [], $order = null, $limit = 10, $permissionKey = 'read', $includeHiddenItems = IPS\Content\Hideable::FILTER_AUTOMATIC, $queryFlags = 0, ?IPS\Member $member = null, $joinContainer = false, $joinComments = false, $joinReviews = false, $countOnly = false, …
Last reply by Foxtrek_64, -
- 1 follower
- 5 replies
- 740 views
Hello, since a few days we can't click anymore for some users at members: if i click at this member name now, this will appear: if i click instead of members on customer, it works and it finds the user. happens since some days and not for all members. How to fix this, why did this appear now? EDIT: More Errors Pending but approved? Damn what is broken
Last reply by Marc, -
- 1 follower
- 10 replies
- 997 views
Now we are getting this error thoughts ?? thanks --copy and paste -- Considering this, you should contact experienced developers in order to resolve the faced issue. You can provide them with the following exception log, that we have managed to get while investigating your website: object(OutOfRangeException)#14 (7) { ["message":protected]=> string(0) "" ["string":"Exception":private]=> string(0) "" ["code":protected]=> int(0) ["file":protected]=> string(66) "/home/adventan/public_html/forums/system/Patterns/ActiveRecord.php" ["line":protected]=> int(142) ["trace":"Exception":private]=> array(6) { [0]=> array(6) { ["file…
Last reply by Gary, -
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- 3 followers
- 18 replies
- 934 views
I have just tried to do an update on my website but it's failed. Can't remember the exact error but I uninstalled cleantalk (I originally tried to install cleantalk but that failed too) and not it comes up with this error when trying to update. /home/myfootb1/public_html/system/Patterns/ActiveRecord.php::142 If I try to disable third party apps I get this error. 2S119/1 The CSRF protection key did not match. This may indicate a plugin or theme is out of date. Please contact technical support for more information. My admin drop down menus are not working properly and my site is stuck on the updating screen. Thanks in advance. Michael
Last reply by Gary, -
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- 5 replies
- 631 views
when im login to my acp im getting this message, when it ry to renew i dont see anything where i can renew it.
Last reply by Jim M, -
- 2 followers
- 1 reply
- 788 views
Firefox, Linux When this notification was sent, there was only one new unread post in the topic, and I had no prior unread notifications (as judged by in-platform notifications). I'm a bit confused about where 6 has come from - it is less than the number of other members' replies to this topic (which I have been following since creation), but more than the number of replies since I last rebooted this computer. I usually don't clear my system notifications (the system notification list that these push notifications are delivered to), but I had manually cleared them prior to receiving this to see if that makes any difference. It didn't (or at least it didn't…
Last reply by teraßyte, -
- 3 followers
- 8 replies
- 794 views
Hello. I took a full backup and restored the files. Homepage and Admin panel work fine, but the links in the forum show 404 not found. How can I fix?
Last reply by Jim M, -
- 1 follower
- 9 replies
- 328 views
The out-of-the-box articles template is not responsive with media? As an example, YouTube videos do not resize to mobile browsers. Is this just the result of a bare-bones template? A setting or is this the way it is?
Last reply by Nathan Explosion,
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