Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,927 topics in this forum
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- 2 replies
- 259 views
As the title reads, when I share a link it says - Category - Site Name, but doesnt state the product. The product name is also absent from the product page. Is there a fix for this? Am I just overlooking an option?
Last reply by Michael Weekley, -
- 0 replies
- 246 views
Trying to upgrade to 4. Instructions say only to upload the .zip to the folder for the home page. It does nto say to extract them. It also says to run admin/install. I would think this would be admin/upgrade Thanks, Brian
Last reply by Brian Adams_26528, -
- 5 replies
- 287 views
Few issues, and I'm super irritated about it. Bought a new theme on here, installed it, no one can register. lovely. So, I go put in a ticket support and get an error _no_purchase-- contact support... that's what I was doing! I was logged in and everything. Nothing but issues with ISP... Any help would be appreciated. Thank you.
Last reply by socceronly, -
- 7 replies
- 289 views
Using the calendar, I've made an event, but the URL produced does not share well on social networking sites such as Facebook. The link doesn't end up going to the right place and it doesn't get the proper images. Example: http://www.duboislive.com/community/forum/index.php?/calendar/event/359-fall-festival-immaculate-conception-school-grounds-brookville-pa/ should go to a specific event as you could guess being a fall festival in Brookville, PA when clicked. However, when shared, it displays all the linkage of the main message board itself instead of the specific link. How do I fix? Separate question: How do I add social network sharing to individual events without…
Last reply by Shawn Lesky, -
- 5 replies
- 330 views
Hi As we already have a contact form we would like to disable the IPB contact form how can we do this ? Tx
Last reply by Joey_M, -
- 1 follower
- 1 reply
- 245 views
Seen a few errors using the new Edge browser, is IPB supporting Edge now? Thought I better ask before I start putting bug reports. Thanks
Last reply by Stuart Silvester, -
- 14 replies
- 438 views
HI I am getting a different problem after latest upgrade of my forum. If we do a post in discussions section all works. After posting I wanted to share the URL in FB, in FB the page information gets updated after the post. But if we click on the same link its going to different page, same thing works fine when shared in twitter or google plus For example the URL of my page is http://telanganadost...nt-for-the-day/ I posted it here in FB https://www.facebook...931118236955147 clicking on FB link it directs to some other page instead of the correct URL, but the URL displayed in is correct, I think your encoding is not working
Last reply by Jim M, -
- 1 follower
- 12 replies
- 355 views
Hey guys my website went down after I tried upgrading a plugin this one : I attached the file and then clicked upgrade or upload then suddenly my website turned full white I can not access it www.ksalue.com please help anyone
Last reply by Stuart Silvester, -
- 1 follower
- 5 replies
- 229 views
I've been having some issues with a few users and issuing warning points. One of them complained there is no notification when they log in. I seem to remember in 3.x that there was a prominent display when they logged in. I just tested it with a user, then logged in as that user and there is no display. Let's assume they have notifications turned off (no pm, no site email), how does a user get notified?
Last reply by Jim M, -
- 1 reply
- 273 views
Hi everyone, i am messing around and trying to find a way to get the icon of a topic's forum, knowing the $topic variable, but with no avail. I've tried this: $icon = (\IPS\forums\Forum::load($topic->forum_id))->iconBut it seems that it doesn't work. Can you help me? Edit: Oops wrong section. May you delete this, pls?
Last reply by Khalat Jalal, -
- 1 follower
- 1 reply
- 221 views
Two users. Two different computers. Same public IP. One thread. One user can post to the thread, the other gets a 403, Forbidden error was encountered... Error Document... Stumped. Can't be mod_security on my side because it's the same IP, right? Note that the user can post to another thread in the same forum, just not THAT thread. Ideas?
Last reply by Giray, -
- 2 replies
- 479 views
Hi I want the pictures uploaded by users are visible only by registered. How can I do this? I removed the guest the ability to download attachments but still the images are displayed. Thanks Bye
Last reply by filpi, -
- 1 reply
- 281 views
Do we have a way / function of determining the root level 'parent id' of subforums? I could do this fine on IPB 3.4 with the following: public function fetchTopParentID( $forumID ) Cheers.
Last reply by RonSeal, -
- 16 replies
- 476 views
Hey all, I'm trying to place custom blocks on individual subforums with ads that relate directly to that topic, however, it seems that when i add a block to the side bar, it gets added throughout the hierarchy of my forum and shows on every page. Is there a way I can place blocks only on specific pages of my forum without them showing on every page?
Last reply by Jason Bahre, -
- 8 replies
- 417 views
Hello, I recently upgraded to IPS 4 from 3.4.x. I had to export my database, upgrade locally, then re-import to my server as my shared hosting wouldn't let me run the UTF8 converter script. Now that it's online and upgraded, everything works EXCEPT AJAX based features. Editing posts on the fly (goes to full editor), I can't drag and drop blocks from the left side bar, etc. Any ideas how to fix? IPS Support can't seem to figure it out yet.
Last reply by Kevin Hsu, -
- 0 replies
- 347 views
I am installing the latest software version on my localhost but I always get the following errors,please help. Thanks Array ( [0] => Array ( [function] => IPS\core\modules\setup\install\{closure} [class] => IPS\core\modules\setup\install\_install [type] => -> [args] => Array ( [0] => Array ( [0] => 9 [1] => core [2] => 600 ) ) )
Last reply by nitt, -
- 1 reply
- 266 views
Hello, Since the 4.0 release, is there something special to do in the admin, to adapt our IPB forums to mobiles ? With the 3.4, there were a lot of things to do and the result wasn't very good.
Last reply by Jim M, -
- 1 follower
- 7 replies
- 254 views
Any idea why if I add this "<script type="text/javascript" src="//s7.addthis.com/js/300/addthis_widget.js#pubid=ra-55efae41057b3edd" async="async"></script>" to the globalTemplate part it doesn't display anywhere?
Last reply by Flitterkill, -
- 2 replies
- 269 views
Hi everyone, I updated our community forums yesterday and we also have a custom written "Portal" that is using some data from the forums database. We have a self-updating box that is showing the latest threads on that portal. Since the update, the box is not showing the forums name anymore because the "name" field in forums_forums is gone. Do you have an idea where this bit of information is stored now and how can I read it? preferrably within the database query but I guess it's not possible anymore. thx in advance for your answers
Last reply by Kantholy, -
- 2 followers
- 6 replies
- 481 views
If so, I am not seeing it. I am having quite the difficult time with this. I've got an admin-specific theme that I can test changes on and am editing the "navbar" global template for my admin-only theme. I've added two entries to it, one for the Activity Stream and one for the Guidelines. This is what it looks like now...... As you see it "doubled up" on them for some reason even though they're only entered once in the source. I also can't for the life of me determine where in the heck "Follow on Twitter" is coming from. That appears on ALL my templates globally and I've gone through the adminCP searching where in the heck it was added and can't find it. It is not …
Last reply by AutoItScript, -
- 2 replies
- 273 views
3.4 had this functions and my members preferred it,but i cant even find it in 4.0,has this been removed
Last reply by Asch, -
- 1 follower
- 3 replies
- 401 views
invision please explain this bug report it reads here that if I upgrade to 4.0.13 then i will have to wait till 4.1 is released for this bug to be fixed that can not be right can it ?
Last reply by Feneroin, -
- 1 follower
- 0 replies
- 280 views
I noticed the theme settings gets cached with zend opcache, constants.php and a lot other stuff. When I edit theme, css etc.. the entire site breaks, so i have to restart php-fpm to clear opcache to make it work again.. anyone else experiencing such? Randomly broke: rip:
Last reply by OctoDev, -
- 1 follower
- 1 reply
- 224 views
I'm stumped on this one. We've run a single database for years ("Articles", run on default template names) and decided to separate out content into three databases ("Articles", "Tutorials", "Product Reviews"). Having created new Database Templates (all types) in Pages and assigned them to database Tutorials, and double checked that setting in Databases it doesn't appear to actually have been assigned, and instead is relying on the default template group. Is this something I have overlooked? The Product Reviews database appears to be acting normally, despite the same process having been carried out. Puzzling, however I am sure that it is something overlooked rather than a …
Last reply by Carl Maltby, -
- 1 follower
- 0 replies
- 219 views
Is there such a thing as a texting modification. I know the system can send out emails. Can it Text?
Last reply by CaptJeff,