Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,021 topics in this forum
-
'About me'
by riko- 1 follower
- 3 replies
- 310 views
No not *me* but the 'about me' tab in your profile. So I fill that in, add a nice image to it (on my own forum not here)... Who, how do other people see/read this if they look at my profile? I just don't see it?
Last reply by riko, -
- 1 follower
- 2 replies
- 262 views
Hi, When I'm posting new Article in the newest version I have only text boxes called Title and Content. In 3.4.7 version I had also Introduction/Preview text box, where I could manage some kind of Prologue to the article? How to do that in the newest version?
Last reply by Koczkodan, -
- 4 replies
- 283 views
So.. a problem I've encountered recently is that in one of my support boards when a staff member responds to a thread, their post shows up in their post feed on their profile as well as the profiles of people who are following that member... Which kind of destroys the whole 'privacy' part of the section. Only people who are supposed to see those posts are the member who created the thread in the support section + staff members on my forum. I've gone over my permissions and nothing seems to fix the issue, How can I go about fixing this problem...?
Last reply by Fatal Resort, -
- 0 replies
- 253 views
Even though I have set it to keep me logged in, after a period of time I am logged out of my site and have to sign back in. Many of my members have reported the same issue. Is this a fault with IPB or is it a function of people's browser settings? Is there a setting to keep you logged in? Thanks in advance for any useful replies to this annoying problem.
Last reply by JWSOUNDGROUP, -
- 2 replies
- 278 views
When viewing on a mobile device, how do I control the fields which show up in the author pane for each post? Specifically how do I get their location to show up? In one of our forums, members trade stuff and since upgrading recently they constantly post asking "Where are you located?" if they are viewing on a mobile device in responsive. Thanks in advance all!
Last reply by BRK Brandon, -
Hello I am looking in templates to remove profiles contents posts. I want to remove this(red): http://scr.hu/1al6/0uhz1
Last reply by PanGlod, -
- 1 follower
- 2 replies
- 259 views
I have two users with the same email address How can I allow them to join with the same email and different user Id's ? Regards
Last reply by EOMA, -
- 1 follower
- 3 replies
- 321 views
Where can I find the g_title in 4.x of IP.Board? Doesn't seem to live in the core_groups table any longer.
Last reply by NathanR, -
- 2 followers
- 4 replies
- 302 views
I have a demo account for IPS 4. I created a database and added some articles. I added the block to one of the pages with two column setup. I changed that page's setup to one column and now I'm stuck since the block is gone and the page editor tells me Pages are already using that database feed. Am I missing something or is this just overly complicated. If I use the database feed on one page, I can't use it on any others?
Last reply by opentype, -
- 2 followers
- 8 replies
- 312 views
I'm a new user of IPS forums, and have been looking for how to turn on the right column of widgets (most recent registration, recent posts, ...) on my new forum. I've looked through the admin menu, but can't seem to figure it out... Thanks for the newbie question -
Last reply by Nathan Explosion, -
- 1 follower
- 17 replies
- 424 views
When I setup my database, I made the user milcol, and now I get all my board validation emails going out from milcol@militariacollectors.network I really want this to be admin@militariacollectors.network Is this as simple as changing the db user name in config.gobal.php and on my server? I'm presuming it may not be that simple?
Last reply by Lenny Warren, -
- 1 follower
- 6 replies
- 304 views
When I try and share a forum post on Facebook, two weird things happen. Firstly, the link on FB always goes to the main forum page, not the linked forum or post. Secondly, the image that shows up next to the link on FB isn't the image I set in the Sharer options... the image that's there, is my very first profile pic on this board, I don't even use it anymore...
Last reply by Lenny Warren, -
- 1 follower
- 3 replies
- 306 views
Hey everyone, I sorry to ask such a simple question, but for the life of me I can't find the setting which is stopping my regular forum users (users just in the Members group) from seeing the "insert other media" button when they attempt to reply to forum posts or create new forum posts. Funny, they can see it in PM's and that setting appears pretty obvious. I don't see it under group or forum permissions, group settings allow for unlimited uploads of attachments, and everything under forum settings and posting general looks fine (no limits - everything allowed.) I even tried the "default theme" and same issue. It's weird because admins can see the "insert …
Last reply by Shawn Tierney, -
- 1 reply
- 234 views
I don't know whether I'm just missing something but is there anywhere on the Forum where 'normal' members can see who moderates what forums/sub-forums? I know you can search for Moderators but from what I can see it doesn't actually tell you what they moderate just that they ARE a moderator? We have lots of parent forums and sub-forums that have different moderators and it would be handy for the members to know who to approach if there is an issue?? Thanks
Last reply by newbie LAC, -
- 9 replies
- 405 views
I placed a ticket already o this but I was wondering if this happened to anyone else or if you would know how to fix it? All I did was created a new forum and dragged it to place it where I wanted it. Next thing ya know, every forum was gone and in the admin panel forums says, no items to display. I have no idea what happened. Any way to fix this? Or recover? Roger
Last reply by Daniel F, -
- 2 replies
- 264 views
Morning, My problem: i have imported my Data from vb4 to ipb3. I can see my events. After upgrade to ipb4 my events will not be displayed in the calendar. I have two calendars now, the community and the imported one. I set the rights in the modul to display to all users. I see the birthdays, but no events. I checkd my SQL, and i see all events are imported. Any idea i forgot to edit ?
Last reply by Daniel F, -
- 1 reply
- 346 views
Hi I am in need of some help installing. I have installed the theme to my new IPB 4.1 board, and I got this error message when trying to use the skin: Fatal error: Call to undefined method IPS\cms\extensions\core\FrontNavigation\Pages::activeOrChildActive() in public_html/system/Theme/Theme.php(692) : eval()'d code on line 7786 Could I please get some help? Thanks Karl
Last reply by steve00, -
- 1 follower
- 5 replies
- 286 views
In 3.4.X there was a pulldown for various tags and now it appears to be gone. So, for spoiler I guess you just need to type in the pre-fix and suffix by hand? Thanks!
Last reply by MADMAN32395, -
- 1 follower
- 3 replies
- 295 views
Simpel question.... But i dont know the awnser. What is Ajax pagination ? I can enable it on the theme but what of functions does it add or have? Will it maken the forum faster enabled or slower? Thanks
Last reply by newbie LAC, -
- 3 replies
- 269 views
Looking for Side Block to Showcase Videos...have just upgraded to 4.0. Used to use the plugin Custom Side Bar Blocks in V3.4.x Thanks!
Last reply by newbie LAC, -
- 1 reply
- 343 views
In IPB 3, it used to let you change who's online to whichever duration you want (i.e. 60 min). In 4, I can't find that setting so I assume it's not there. Is there a file I could modify to fix thar?
Last reply by Nesa, -
- 2 replies
- 269 views
Before my upgrade I could, as admin, move topics from forum to forum, but I can't find out how to do that now. Can someone help please? Thanks for your time.
Last reply by StormRise, -
- 1 reply
- 222 views
How can I manually change the rank of a specific member? Thanks
Last reply by Lenny Warren, -
- 2 replies
- 246 views
Is there a way for users to report images posted to gallery?
Last reply by Adriano Faria, -
- 6 replies
- 290 views
I'm quite impressed how IPS 4.1 looks on my iPhone, don't really see the need to use Tapatalk or the like. The only thing that is annoying is that when I'm making a post, I automatically post the built in iPhone emoticons, as I'm used to that on Facebook or the like. This gives the error... "The value entered includes a character that is not allowed such as an emoji" Is there a fix for this?
Last reply by SJ77,