Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Issues after server migration
- Last reply by Jim M,
23,023 topics in this forum
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- 3 replies
- 394 views
Hello, I'm trying to display 200 characters of each member's About Me profile info on a HTML template that loops through all the members, however I cant seem to be able to display the info I want. Here's where I am: {truncate="{$user->member()->['pfield_17']}" length="200"} I'm obviously doing it wrong, I'm sure it is what you'd call a simple mistake, but guidance would be much appreciated. Also, Using your correction, how could I show the a custom profile field with the ID number 23?
Last reply by AKrasnov, -
- 2 replies
- 326 views
Hello, Does anyone know I would properly go about pulling specific custom profile fields within a block with IP.Pages. i.e. I want to display the 2nd and 3rd profile field but not the 1st and 4th, is there a template tag for this?
Last reply by AKrasnov, -
- 2 replies
- 349 views
IP.board 3.x allowed users to delete their own posts, through usergroup permissions, but would not permit them to delete a post if it was the first in a thread. Allowing them to do so would, of course, delete everyone else's posts in that thread. It seems that in 4.1 there is no such restriction, and delete post also means delete thread if you're the OP. We are very keen to permit users to delete their own content (not just hide, for numerous reasons), is it possible to revert to the previous functionality?
Last reply by rllmukforum, -
- 1 follower
- 7 replies
- 760 views
This meassge is in my ACP Routine maintenance tasks are performed as users access the site but it looks like the traffic to your community is not sufficient to run these tasks on time. What does it mean? It seems contradictory, ie the maintenance task needs lots of forum activity to run? Then It is recommended that you set up a cron or a web service to ensure a backlog is not created. If you have recently switched to the 'Run Automatically with Traffic' it may take a short while for the backlog to be cleared and you can ignore this message. A cron job for what?? Can someone explain this? Thanks.
Last reply by alistairgd66, -
- 1 reply
- 282 views
Is there a way of turning off the share feature? Its a bit pointless for my site as you have to be registered to view content so if you shared it on faceboook etc. it wouldn't let you see it anyway, but is still a process working in the background, just seems a pointless feature.
Last reply by AndyF, -
- 0 replies
- 245 views
We just upgraded to IPS 4.1 and don't want people to have gif avatars. How can we disable this?
Last reply by 0xMerlin, -
- 1 reply
- 255 views
As the subject says, is there a way to list moderators of certain forums? We used to have this in version 3, not seen it since moving to 4.
Last reply by AndyF, -
- 1 follower
- 3 replies
- 265 views
Hi, I try set up the payment method for 2checkout, but I do not why can not validate my user name and password, appear message AUTHENTICATION FAILUD. I have a user created with API access(like the guide teach), and the password is correct.
Last reply by kmk, -
- 1 reply
- 230 views
My Navigation Menu's custom tabs are not showing on the forums but are showing on the live preview. Also, the avatars on my recent topics are huge, instead of the smaller ones shown on the blocks preview. Any idea how to fix these? New to IP Content.
Last reply by Andy Ng_509535, -
- 1 follower
- 4 replies
- 303 views
I've got a couple questions here. Is there a way to set the default timezone for all users? How would a user change their own timezone? When I set my own timezone from the ACP to New York or Detroit it says it saves, but the time is still using Abidjan. I've tried to set it and save, then set it back to automatic, but it will still default back to Abidjan. This is super annoying, anyone know how to fix it? Update: I just looked in the database and my account has America/Indianapolis set as the timezone, but still the preference tab in the ACP are way off.
Last reply by Tom Irons, -
- 4 replies
- 455 views
Hi all, I noticed the users online block is totally different when it's on the side versus the center. Here's my feedback about what I think we need to do. You'll want to always show the entire list of 'logged on' users and show the number of total anonymous users in parenthesis. This is already being done in the center block, but not on the side block. I also want to see the name of the search engine currently crawling my site as well, such as Google, Bing, etc... The search engine display should be configurable as enabled/disabled for those people who may not want to show it. The reason you want to show search engines is to understand if your sitemap a…
Last reply by Morrigan, -
- 0 replies
- 367 views
Is there a way to block attachments for certain groups? I converted my forum to IPB from a different forum software and i was able to prevent viewing attachments for everyone except for paid members. Is there a way to do this in IPB 4?
Last reply by ProSkill, -
- 1 follower
- 2 replies
- 255 views
I can't find the setting in 4.1, I know it's somewhere but I've looked at my registration settings and I can't find it. People are joining my site with permissions they shouldn't have.
Last reply by tnn, -
- 2 followers
- 3 replies
- 274 views
Does anyone know how to disable the welcome email sent after a member confirms their registration?
Last reply by Loren, -
- 3 replies
- 332 views
I can't seem to find information anywhere on deleting a user group. I created a group that has no members and I don't want to use anymore. How can I get rid of it? Thank you, -Jess
Last reply by Jessica Mason, -
- 4 followers
- 9 replies
- 430 views
Hi We just noticed a problem All topics have titles like this : "Title of topic - Forum name - Community name" thats much too long ! we should be able to customize this to have only : "Title of topic" for example This is much better from a SEO point of view, as Google will only take into account the keywords of the defined title of the topic, and not of the rest How can we do that ? Tx
Last reply by Durango, -
logs
by lostaussie- 2 replies
- 243 views
Hi Just recently changed to IPB4 I notice there is no button to view logs but if I use the serch for logs I can see them. Is this normal or am I missing a setting? Next, is there a way to assign moderators to particular forums like there used to be or do I have to create new moderator groups?
Last reply by tnn, -
- 3 replies
- 321 views
We brought our forum live today and have noticed issues that a lot of people have been experiencing: Almost everyone keeps getting "signed out" when they visit the index page. The reason I put that in quotes is because they appear signed in when they visit a different page. Is it a CloudFlare issue? Members cannot sign in via the dropdown menu on the main page. They enter their credentials, then it brings them to a standalone login page. Does anyone know how to fix these issues?
Last reply by Thomas K., -
- 3 replies
- 311 views
Hi Guys & Gals, since setting up a RSS Feed to one of my forums for breaking news. My forum never loads now and shows this error. Fatal error: Out of memory (allocated 268173312) (tried to allocate 81 bytes) in /*********1/************/public_html/texforum/system/Patterns/ActiveRecord.php on line 107 What can I do.. currently my forum is unreachable. It seems to be something with IPB's configuration. as, my service (dedicated) is showing 0.04% usage.. across the board (pardon the pun)
Last reply by Austin Martel, -
- 1 follower
- 4 replies
- 319 views
Hello All, I just finished upgrading my forum to IPS4. All is ok so far except all posts with code tags prom IPB3 editor are now broken and defaulted to HTML. There are alot of posts like this. Is there an automated way to fix this. Example: http://forum.43oh.com/topic/6847-sintable-example-of-serial-and-hw-floating-point-energia/
Last reply by blue9, -
Cant Update
by W.W.W- 1 reply
- 220 views
hey when i click update it tells me this Whats going on?
Last reply by Mark H, -
- 1 follower
- 3 replies
- 356 views
What Medieval technology do I use to restrict Prefix's to certain categories. In example: Food in the Food Section. and Cars in the car section. Obviously I do not want Apple to be a in a list of car manufacturers.. I can't curse us with that. So, how can this be done? I am tipsy pardon the wrong spelling of certain
Last reply by chilihead, -
- 2 replies
- 615 views
when creating a new article record, i am trying to add html code into the article but unable to. is there anyway to add some sort of button into the rich text editor to toggle the html and non-html view? the admin cp area does not have the "source button" for me to add. how can i add / embed html code into the article record in pages ? i thought rich text editor usually have the view source button. and the documentation does not show how to enable it. frustrating.
Last reply by bigpelican, -
- 2 replies
- 307 views
Dear IPS4 Guys / Gals, How can I add sidebars to my forum page in IPS4? In example, Member stats, Recent topics, donations, e.t.c. I see its on this forum as well as a bunch of others but I can only seem to get sidebars on my pages app. When, I move to any other application it seems to force me out of placing any sidebars. Any help would be greatly and dearly appreciated! -Austin
Last reply by Austin Martel, -
- 5 followers
- 17 replies
- 551 views
Dear All Does anyone use Amazon AWS? I know very little about it, and what I have read has just confused me further, yet it has been suggested as a solution to my storage problems. I run a photo intensive forum. We have to be very ruthless in deleting photos to keep within our data storage (we are hosted in IPB Cloud) As I understand it, I set up an AWS account, link it to my forum and then, when members post photos they are stored on AWS and therefore don't use our forum storage. When a member views a photo, it is viewed from storage and that the entire process is invisible to members - it looks the same as it does now. Is that about right?? What…
Last reply by Lenny Warren,