Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,926 topics in this forum
-
- 0 replies
- 216 views
Hi guys I want to add like two columns of widgets (blocks) at the top of the forum index. One may be sized at 70% wide and other being 30%. I tried adding more widgetContainer templates within dividers, but it doesn't save probably because adding a template isn't going to do it. How could I be able to do this in IPS4?
Last reply by Heitchel, -
- 7 replies
- 269 views
I can't seem to find my network status page for hosting plans.. I noticed the network status page here is also not found.. https://www.invisionpower.com/clientarea/index.php?app=nexus&module=clients§ion=status
Last reply by Daddy, -
- 1 follower
- 2 replies
- 288 views
Where controls the height for tweets and Instagram embedded content? I keep getting random heights in the code, one tweet will have a height of 128px which cuts off 3/4 of the tweet. Another can come in at 350px and others 780px with loads of white space underneath. Instagram is the same. I'm having to edit posts all over removing the height from source which is getting pretty frustrating
Last reply by DangerDick, -
- 0 replies
- 275 views
Hi How can i allow a certain group moderate their own topic in certain forums?
Last reply by Lioncomputer, -
- 1 follower
- 8 replies
- 306 views
I don't understand ... this forum cost more than every other forum.. xenforo has media embedding bb code on the forum... why can't I put youtube .. Facebook videos ect in forums?
Last reply by markymids, -
- 4 replies
- 332 views
Can anyone help? We use the IP Gallery and members are able to post their Gallery Images into posts by using the Insert other media -> Insert existing attachment method. Images added this way don't display on Tapatalk, they appear as a broken image with part of the image URL displaying. When an image is added to a post from the gallery, the HTML looks like this: <p> <img alt="large.20160917_160008.jpg" class="ipsImage ipsImage_thumbnailed" data-extension="gallery_Images" data-fileid="http://www.thewatchforum.co.uk/index.php?/gallery/image/592-spork/" src="http://www.thewatchforum.co.uk/gall...0008.jpg.52024126718bf9ea68e6e674ddd6ccf3.jpg">…
Last reply by watchhead, -
- 1 follower
- 3 replies
- 350 views
I am writing a plugin for Nexus, and I want it to make changes to a DB not within the IPB ecosystem. I thought it would be a simple matter of just doing "$conn = new mysqli($servername, $username, $password, $dbname);" however that ends up erroring out with a "Class 'IPS\nexus\mysqli' not found" message. I suppose the question is, is there a way to tell the built in insert command in IPB (below) to modify another database not within the IPB ecosystem? Or is there another method of achieving the same result? \IPS\Db::i()->insert
Last reply by TSP, -
- 1 reply
- 332 views
I've had this exact problem before and it was supposedly due to a plugin, but I don't know which one. The last time it happened the problem fixed itself up within 24 hours. Any advice? Fatal error: Call to undefined function IPS\mb_internal_encoding() in /home/pokemani/public_html/theartistszone.com/init.php on line 125
Last reply by AquilaTempestas, -
- 3 replies
- 245 views
I have a member (moderator actually) who reports that he is getting an error message when clicking on the 'Unread Content' link. I did test by logging into his account and did indeed get this error and I had thought I fixed this, but he is still getting this error (on two different devices). Anyone know what could be causing this?
Last reply by Daniel F, -
- 1 reply
- 394 views
Hi all, I'm extremely sure it's the theme I'm using but I've spent hours upon hours customizing it to my liking so I'd prefer to keep it and try and find a fix to my issue if possible. Basically when I go to my profile page and click 'Edit Profile' my birthday doesn't appear correctly and I cannot change any of the values. Here is an example: Would any of you know where to even begin finding the issue? I checked the database and manually changed my birthday but it still had no luck.
Last reply by IEvo, -
- 0 replies
- 182 views
Version: 4.1.14.3 I have a board that got hammered by a spam bot, leaving me with nearly 900k spam posts. I'm trying to delete the users and clean the posts, but it's running at 50 per cycle. At this rate, it will take me a week to complete. I have the site running locally while I clean up the database, so I know I can handle way, way more actions at a time. Where can I adjust the number of actions per batch? Any help would be extremely appreciated.
Last reply by APW, -
- 1 follower
- 2 replies
- 216 views
Is there anyway I can set my forum to send me an email when a new post is started? I get one spam entry per day and am getting frustrated that reCaptcha is not blocking. At least this way I can login and delete in a timely fashion.
Last reply by InsideEdge, -
- 0 replies
- 283 views
Hey removing an FTP account can add a http 500 fault. These can no longer come to my site after removal of an FTP account
Last reply by gerard001, -
- 3 followers
- 16 replies
- 410 views
This seems like a really dumb question, but here goes.... now that I am using the 4. forum, where do I find my member list on the forum without going into the admin? I don't see an option to search it, either.
Last reply by Fosters, -
- 2 followers
- 3 replies
- 237 views
Privacy is a main concern on our site, but at the same time, our members would like to disclose their country, state, or zip code or any combination without having to give up their actual street address to the general public. With the "Address" field currently as is, you must fill out the entire field, you cannot just choose country and state and save. Or, is there a way I am not seeing, that would allow a member to choose variables they see fit for their own profile? I know we can have a "Location" field with "text". But then the profiles get cluttered with un-formatted interpolations of what our members think is appropriate. For example one member may type Sta…
Last reply by AlexWebsites, -
- 9 replies
- 258 views
Hello! I have a difference in my count numbers, see images: US: NL: DE: US is fine, NL Is missing the '','' DE have the a ''.''instead of '','' I can not find it in the languages or system settings, does anyone know how I can fix this? Could you possibly know this @Adriano Faria ?
Last reply by HWMF, -
- 1 follower
- 1 reply
- 207 views
Is there a way to make it so that widgets, such as the member list, are not visible to guests?
Last reply by Joel R, -
- 1 follower
- 3 replies
- 681 views
Hello all, We tryng the new functions of the 4.x branch on our test database (our prod is on 3.x) but we have a problem setting up the REST API. We are with the last version 4.1.12.1 with We copy the .htaccess file (and rename it of course) but we have still the message : " The API endpoint is not giving the expected response. Check you followed the instructions correctly. The URL being tested is: xxx" The htacess file contains : <IfModule mod_setenvif.c> SetEnvIf Authorization .+ HTTP_AUTHORIZATION=$0 </IfModule> <IfModule mod_rewrite.c> Options -MultiViews RewriteEngine On RewriteBase /testipsv4/api/ Rewr…
Last reply by PedroNL, -
- 1 follower
- 0 replies
- 312 views
I tried to install IPB on a server and the site/installtion screen resolves ok... but after I click next after putting in my license key it gives me a 403 error and says Access to this resource on the server is denied! Is this a server issue or an installation issue?
Last reply by Janeric, -
- 0 replies
- 255 views
Hello, I need to schedule a thread so that it becomes visible at the same time of a post on my blog. How can I do it?
Last reply by albertocv, -
- 2 followers
- 4 replies
- 270 views
I am currently using the cloud solution and I would need that the commerce module somehow contacts an external server whenever a purchase is made. Ideally just a plain HTTP GET Request. Is this somehow possible? I can code a plugin myself if needed, but how do i do that using the cloud solution? The documentation advises to enable developer mode only in an offline version. Thanks in advance.
Last reply by TyronX, -
- 2 followers
- 2 replies
- 344 views
Hello, today we realized that we got a lot of access denied errors (403) in Google Webmaster Tools regarding strange calendar urls. I don't know where they come from but they appear in hundreds of errors in WMT. The url structure is always the same: /forums/calendar/event/ID-title/?do=download&csrfKey=ae2d6787kvk88addn3b6ffb32f89 They all have those download and key parameters at the end and they are all not accessible. Where does Google has them from? Can we adapt ipb in that way that those kind of errors don't come up? I think I have in mind having already reported this issue a couple of months ago (in a ticket) but the…
Last reply by Apfelstrudel, -
- 0 replies
- 237 views
Adblock Plus uses this as one list: https://easylist.to/easylist/easylist.txt It blocks the share buttons for IPS forums. Can anyone find the line in that file that blocks the share button? I want to block most share buttons on the web, but not on my forum. I'm trying to make an exception.
Last reply by Thomas K., -
- 2 followers
- 17 replies
- 443 views
Is there a way to put a notice on the top of the page like "Labor Day Weekend 25% Off All Stock" are some other message on the top of the Nexus|Commerce area only and not other pages?
Last reply by ZakRhyno, -
- 0 replies
- 214 views
4.x is there any way I can change the order that posts are displayed in threads across the whole of a forum so that the newest reply is on the 1st page at the top ? Even better would be to allow users to customize the viewing experience to suit their own preferences ??
Last reply by Bramah,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
