Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,923 topics in this forum
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- 4 replies
- 421 views
Good evening, An issue was brought to my attention tonight, and I wanted to put it here before I raise a ticket. A member informed me they were unable to edit their signature. I thought it was weird because I could see and edit their signature. It wasn't until I tried to edit my own signature that I noticed the issue. For some reason, editing of own signatures is impossible outside of adminCP, which is a problem because not everyone has access to that CP. Is there a setting I have missed somewhere? Regards, Neville.
Last reply by Captain Ginns, -
- 1 follower
- 0 replies
- 263 views
Pretty much as stated. I have a member who has posted thousands of photos. Now he is causing trouble, and I need to ban him. But all his photos are linked to his Flicker account. So, I am afraid he will just delete them all - or prevent us from seeing them somehow. Is there anyway to convert (upload) those photos to my server/software and save as attachments???
Last reply by PalmTalk, -
- 0 replies
- 306 views
Ive never ran SSL before and had no issues at my last host. Moved to a new host and now getting an error on PayPal and Stripe. Im pretty sure its a host issue but i have no clue what to even ask them to turn on or change. IPS\Http\Request\CurlException: Unsupported SSL protocol version (35) #0 /home/odo/public_html/system/Http/Request/Curl.php(278): IPS\Http\Request\_Curl->_execute() #1 /home/odo/public_html/applications/nexus/sources/Gateway/Stripe/Stripe.php(314): IPS\Http\Request\_Curl->get(NULL) #2 /home/odo/public_html/applications/nexus/sources/Gateway/Stripe/Stripe.php(282): IPS\nexus\Gateway\_Stripe->api('account', NULL, 'get', Array) #3 /home/odo/pub…
Last reply by Eric Hamby, -
- 1 reply
- 789 views
Hi All, I was wondering if there is a way to only allow moderators to see reports for activity under the forums that they moderate? Currently I've run a test and the only way is to allow a moderator to see all reports. It does not let the moderator then edit the content, but they can still change the status of the report. Thanks, J
Last reply by MeMaBlue, -
- 1 reply
- 233 views
Is it possible to adjust the base_url setting from conf_global during page rendering? I'd like to offer the ability for members to enable HTTPS at their discretion, but since we have a few still on Windows XP and we use CloudFlare, I can't enable it globally.
Last reply by MADMAN32395, -
- 1 follower
- 0 replies
- 304 views
I've just installed the third great custom plug-in from @onlyME to improve the navigation of Pages records. This one is a "rollover preview" of the record's content, similar to the built-in rollover preview of topic contents in the forums. As shown below, my cursor is sitting on the record titled Wonder-Boy Features, where the link has changed colors, and a preview of its contents has popped up. This plug-in is a simple installation, requiring only a change to one line of code in the default Listing template to invoke it. I realize that my content is NOT sexy -- it is about 1500 pages of old marketing and technical information on antique lawnmowers and garden…
Last reply by KentT, -
- 1 follower
- 1 reply
- 237 views
On the front-end, users can narrow/filter by both forums and calendars when creating activity streams... The back-end admin interface, for creating global activity streams, does not appear to allow this type of filtering... Why?
Last reply by Shawn Tierney, -
- 3 replies
- 310 views
How you can merge the first post of the topic with any others? In the first post there is no check box. My moderators really need this feature...
Last reply by PPlanet, -
- 4 replies
- 307 views
Hi, I have the self-hosted version of IPS4, btw. How do I allow this link to work as a redirect url? Replaced IP with x's don't want to advertise.
Last reply by MADMAN32395, -
- 3 followers
- 18 replies
- 572 views
I reported to IPS that their registration page (/ips/registration/) is not a secure page, even if I have selected my login and admin areas to be https in the board settings. I think we can all agree that this is a HUGE bug--you can't ask for personal data via a non-secure page. My site's rankings have dropped recently due to this, and I received warning from Google about it. "Beginning in January 2017, Chrome (version 56 and later) will mark pages that collect passwords or credit card details as 'Not Secure' unless the pages are served over HTTPS. " Remarkably Marc Stridgen at IPS told me "The login over https would cover the login pages only, and not the r…
Last reply by opentype, -
- 0 replies
- 230 views
I seem to have a guess/guests reporting my members in spite of the permissions set disallowing that action. As well, most users are being served the toolbar notification that there are reported users, not just the admin (myself) and the 4 moderation accounts. What do?
Last reply by DangerDick, -
- 2 followers
- 2 replies
- 297 views
Hey everyone! I'm trying to figure out how to modify the "Create" drop down menu that is located at the top of every page. I want to change the wording of the "Gallery Image" option, but can't seem to locate it in the templates. Can someone please point me in the right direction? Thanks!
Last reply by AlexWebsites, -
- 1 follower
- 5 replies
- 289 views
Hi there, I would like to insert a description below the 'Display Name' field on the registration form that instructs users to use their full name as their display name. How can I achieve this? Thank-you
Last reply by kmk, -
- 2 followers
- 11 replies
- 482 views
How can i set that search looks from all content by default? Now when i browse pages, it looks just from pages.
Last reply by Owdy, -
- 1 follower
- 3 replies
- 273 views
OK, my conversion is all done. I now want to do the redirect but the instructions in the help files is confusing. I converted Xenforo which only has 2 files in the redirect folder index.php and proxy.php. There is no config file to make changes to as in the directions in the help file. Do I just overwrite the files in my installation with these two files?
Last reply by WOFman, -
- 8 replies
- 277 views
choose your theme look for gallery index and all you have to do is change things around just look for this have have not seen any issues yet <h1 class="ipsType_pageTitle">{lang="what ever your forums is "}</h1> <h2 class='ipsType_sectionTitle ipsType_reset'>{lang="change only in here leave everything eles"}</h2> <h2 class='ipsType_sectionTitle ipsType_reset'>{lang="are members best pictures"}</h2>
Last reply by sweethoney, -
- 3 replies
- 242 views
question how do you add meta description to the login forum and lost password section
Last reply by Martin A., -
- 1 reply
- 230 views
I would like to make it so that members on my site can sell files. However, I don't want the files live in downloads until after review and approval. Is there a setting for paid files approval required?
Last reply by AndyF, -
- 0 replies
- 248 views
IPB 4.1.17 Why, after the merger of several posts with attachments, attachments are not tied to a topic.
Last reply by Ramzzes, -
- 1 follower
- 0 replies
- 227 views
Okay guys a bit if assistance needed here. I may be missing the obvious but in IPS 4.1.x is there a way of mass deleting old file attachments from the forums? I can do a search to show old attachments I want to prune but it looks like they have to be deleted individually. I've got 57 pages of files I want to prune so that would be a nightmare to complete. Any tips would be appreciated.
Last reply by tekguru, -
- 1 follower
- 0 replies
- 289 views
Is it possible to somehow force HTTPS for visitors except those running XP, or allow specific users to enable SSL for themselves? I purchased an SSL certificate for my site and set everything up, but because I use CloudFlare they "proxy" that certificate even if I have one of my own (upgrading to a plan where I can change that costs $200/mo). I would like to use HTTPS for the whole site, but I do have a couple users still on XP that would not have access as a result. I'm trying to figure out the best way to handle this. Any thoughts would be greatly appreciated.
Last reply by seanzol, -
- 0 replies
- 194 views
i am sharing this for those who don't know about fsb feeds...do you want to feed your Facebook post 2 your website and have more visits from your own website this is for you..what this do is poll from your website and take your post and add it 2 you feeds..so i use it with the wedgit looks better than ips4 freedz RSS Feeds
Last reply by sweethoney, -
- 0 replies
- 221 views
My forum was hijacked! I have NO CLUE what to do It's a starting forum, and has seen quite success, this will destroy us,. So, www.a7xforum.com - redirects on mobile, try it. Even on chrome, if you go to dev console and click preview as phone or whatever, it will do it! Any ideas why? Thanks a ton!
Last reply by Noah Lauzier, -
Hey, is it possible to put the tags to just one area / category?
Last reply by Riksa, -
- 1 follower
- 2 replies
- 252 views
I just updated my emoticons and was wondering how do I rebuild them in post?
Last reply by Daddy,