Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
-
- 0 replies
- 240 views
I've bought a translation-pack for my language, but not all Apps have been translated, so I thought I'd start fixing that. However, when I try to translate a "browse" key in "System" and save it, it reverts as soon as I reload the tab I'm working in and if I do not reload the tab and it says "saved", it still doesn't update on my forum. Has anyone run into a similar issue? Any known fix or advice?
Last reply by Eupolemos, -
- 3 replies
- 303 views
I've noticed since upgrading to IPS4 there's a lot of tables in my mysql database - are all the ones prefixed orig_ a backup of the 3.4 version tables? If so, can they be deleted?
Last reply by markymids, -
- 1 follower
- 0 replies
- 214 views
I try use the Calendar Event Stream like a type daily menu to show my customers or members, but not necesary downloable, is possible make it invisible?
Last reply by kmk, -
- 2 replies
- 263 views
I'm just starting out building a new community using IPS Community in the Cloud. There is a lot to do to get things going. Any advice you'd give to someone like me starting a community from scratch on IPS?
Last reply by Faqole, -
Event Stream
by kmk- 1 follower
- 0 replies
- 237 views
I want to set Event Stream of calendar show by de defualt, how can I archieve it easly? Hey...I got it...ACP-Community-Calendar-Settings
Last reply by kmk, -
- 2 followers
- 5 replies
- 284 views
In one of my Pages database I have a field type set to member. I would like to use some custom formatting when outputting it, such that it looks like this: The problem is that I can't use the usual $member object which features in other template, because then it would provide the details of the user logged in, not the user reading the record. I've made some changes using the $formValue, which has got my link going to the correct profile. But I'm lost in other parts of the code because it involves properties of the $member object. (I might be using the wrong words there. I'm afraid I'm a novice. I mean things like $member->$name.) Presumably there's…
Last reply by kmk, -
- 1 follower
- 1 reply
- 254 views
Hi, I want to recount topic posts how to do that?
Last reply by Kjell Iver Johansen, -
- 1 follower
- 2 replies
- 470 views
I am considering finally breaking down and upgrading to 4.1 I was wondering if anyone had tips on making it smoother (I will be letting IPS do the upgrade for me) I have for example old plugins that I don't think have new versions (Ticket Systems, FAQs, (HQ)Awards, etc) do I turn them off before the upgrade? What about dealing with the skin which will break? Looking for any guidance from those who have done it to try and make the transition as smooth as it can be recognizing some things will likely break.
Last reply by Simon Woods, -
- 1 follower
- 3 replies
- 317 views
I am not seeing an option for it.
Last reply by SJ77, -
- 1 reply
- 247 views
I disabled profile photo uploads for members and can't seem to get them back. I as an admin have access, but the member group does not. I've checked the group settings and they match my admin settings. Are there any other settings I may have changed to take the option away? I can't remember exactly what I changed when I disabled uploads.
Last reply by eeeezypeezy, -
- 1 follower
- 3 replies
- 273 views
Hello, I just enabled the Gallery application but I am a little confused about how it works. I created a category, an album inside it and uploaded a photo to the album. If I access with another user account and click on the Gallery tab I see the album I created and the picture I uploaded. I'd like to use this app so that each user can load his or her photos. They should be visible by other users, but there should not be a shared category to which everyone contributes. How can I do it?
Last reply by Joel R, -
- 1 follower
- 3 replies
- 269 views
I have been searching and just cannot find my answer. I am sure it is there, but figured I would ask the experts. I am looking at doing seperate pages and have got the product. My question is how do I create a page and then add forum content to those pages. LIke i have already setup the forum, but want certain forums in different pages. I hope that makes sense. Any help is greatly appreciated. Thanks.
Last reply by GriefCode, -
- 1 follower
- 0 replies
- 237 views
The Release Notes template is beautiful but there's a little bit of room for improvement. On small screens, the record listing is displayed above the frame where the record content is loaded. As far as your phone user is concerned, nothing is happening when they click on the record. They don't get to see the loading graphic like larger-screen users do. Since clicking on the name of a record usually takes the user to the display template, they're left to the conclusion that nothing is happening when they click, unless they know otherwise. What's clearly missing is a scrolling function which applies when a record title is clicked on small screens, scrolling down t…
Last reply by Meddysong, -
- 7 replies
- 917 views
Hello can anybody recommend best practices for tags for DFP google for targeting mobile devices? (i.e. how to put the tags of line items that target mobile devices) asking this since i know the themes at 4. are responsive, (i have enabled the setting) so what does this change on how/where to put the tags when you want to have some deliver to mobile devices and some to desktop? for example what do you do with a billboard 970x250 tag at the responsive theme? do you target the line item /dfp tag only do desktop ? (so that it does not show at all on mobile, and and have another line item show on mobile devices that make calls and tablets ? bu…
Last reply by Apfelstrudel, -
- 5 followers
- 3 replies
- 249 views
When a user links an external image, I use the imageproxy system. But when you delete the image or the entire message, the image don´t remove from the server in uploads/imageproxy folder.
Last reply by pequeno, -
- 7 replies
- 405 views
Can someone please advise on what needs to be changed to reduce "blank" space. For example: Thank you.
Last reply by GriefCode, -
- 5 replies
- 398 views
Can't find it in the settings. Help? Thank you in advance.
Last reply by Linguica, -
- 1 follower
- 3 replies
- 299 views
In the attached image, does anyone know how to remove the green gap that appears under the Cork City Fans Forum text in the header? thanks.
Last reply by GriefCode, -
- 4 replies
- 373 views
Hello, recently , my block sidebar, used during customization when signed in as admin, isnt working correctly now. It works but DRAG n DROP has stopped working all of a sudden i dont know what caused it but somehow it wont work for me , it just highlights the text when i drag but wont drag the block on any place or page or etc. Can anyone help me out ?
Last reply by Orlando Delcid, -
- 1 follower
- 3 replies
- 219 views
I have been looking for a way to export a list of my products, update them, and then reimport them back into the Commerce application. Is there a feasible way of doing that?
Last reply by Nathan Explosion, -
- 2 followers
- 8 replies
- 372 views
Is it possible to add a comment block to a Page? I have a lot of pages assembled using the page builder that are various combinations of wysiwyg and feed-type blocks. Several of the pages taken as a whole might benefit from being able to collect comments.
Last reply by SJ77, -
- 1 follower
- 1 reply
- 264 views
Can anyone tell me how I delete the Support and Shop button? https://gyazo.com/d4ea0c2b995b26aa448bd6c0c7c24206
Last reply by Joel R, -
- 2 followers
- 5 replies
- 378 views
See screenshot attached.
Last reply by Subseven, -
- 11 replies
- 360 views
Who do you all recommend to help me get some my 3.4.6 back up and running? To make a long story short...the directory was deleted on Godady via removing an FTP user and the box being checked to remove that user's home directory! Wiped all of MY sites. I do have recent backups of the databases, but am having trouble getting anything working now. I need to get it back up so IPS can update it to the latest version. I really need some help.
Last reply by Subseven, -
- 1 follower
- 2 replies
- 245 views
I've enable google maps embeds and it works fine when the link is to a map with a street address. However, when I paste a link into a post where there is no street address present, for example, the middle of a lake, etc, the resulting embed is just a zoomed out google map of the entire world, no marker present. Is this a bug, or am I doing something wrong? Anyone know how to get this to work for non street address google map links? Thanks!
Last reply by openfire,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
