Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,923 topics in this forum
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- 2 followers
- 8 replies
- 359 views
Is it possible to add a comment block to a Page? I have a lot of pages assembled using the page builder that are various combinations of wysiwyg and feed-type blocks. Several of the pages taken as a whole might benefit from being able to collect comments.
Last reply by SJ77, -
- 1 follower
- 1 reply
- 240 views
Can anyone tell me how I delete the Support and Shop button? https://gyazo.com/d4ea0c2b995b26aa448bd6c0c7c24206
Last reply by Joel R, -
- 2 followers
- 5 replies
- 370 views
See screenshot attached.
Last reply by Subseven, -
- 11 replies
- 351 views
Who do you all recommend to help me get some my 3.4.6 back up and running? To make a long story short...the directory was deleted on Godady via removing an FTP user and the box being checked to remove that user's home directory! Wiped all of MY sites. I do have recent backups of the databases, but am having trouble getting anything working now. I need to get it back up so IPS can update it to the latest version. I really need some help.
Last reply by Subseven, -
- 1 follower
- 2 replies
- 235 views
I've enable google maps embeds and it works fine when the link is to a map with a street address. However, when I paste a link into a post where there is no street address present, for example, the middle of a lake, etc, the resulting embed is just a zoomed out google map of the entire world, no marker present. Is this a bug, or am I doing something wrong? Anyone know how to get this to work for non street address google map links? Thanks!
Last reply by openfire, -
- 2 followers
- 0 replies
- 253 views
I've been having some problems lately and I was wondering if anyone had an idea why it happens. - The leaderboard takes 30+ seconds to load and locks up posting whilst it loads (have had to turn this off completely) - Splitting a few posts from a topic takes similar time, if I tried to split more posts such as 15 it would take even longer, over a minute. - Deleting a topic isn't quick either. I've been in contact with Invision and they said: Then direct me to my hosts, who I've asked but none the wiser. Does anyone have any idea what would cause this?
Last reply by marklcfc, -
- 0 replies
- 227 views
Hi guys, which permission does a User need out of the Moderator permissions to publish a database entry in a database (IPS Pages) which is generally set to "moderate new records". We got our staff who is allowed to publish content with no doubt. Then we got our basic members who are allowed to write content for us but staff members need to check and activate those articles. Coming new: We have trusted users who are in the group of basic members but individually getting the permission to publish content withouth being checked by our staff. For the third case we need the right permission settings in "Members" -> "Staff" -> "Moderators"…
Last reply by LukasGr., -
- 3 followers
- 4 replies
- 399 views
Hello, it's possible to remove all accounts flagged as spammer? Also all blocked accounts? If yes - how?
Last reply by waccoe.com, -
- 1 follower
- 2 replies
- 285 views
So I have just installed this for the first time and all went ok until it finished. I tried to search to see if anyone had this issue, either I dunno what I was searching for or maybe no one had this issue. Either way any help is appreciated. Thank you in advance.
Last reply by Sammy Eli, -
- 0 replies
- 265 views
Hello, There is any possibility to migrate on WP from IPS? I want to sell a website and the buyer doesn't want to buy the site on IPS he wants to migrate on WP thx
Last reply by Apostol Sergiu Florian, -
- 2 replies
- 252 views
I've just started editing the custom CSS for the first time, to be able to style some pages just a bit more to my liking. However, this messes with the mobile layout (I'm just adding a div class via the WYSIWYG html). Does anyone know how to make sure a class doesn't affect what happens on mobile?
Last reply by Eupolemos, -
- 1 reply
- 280 views
Hi all, I just migrated to IPboards from UBB. There are two features that I wish IPB had, but I haven't found a plugin or configuration to get them back. I was wondering if I may have missed something or someone has a suggestion (like using Automation Rules to do it, or something: 1. I'd like members to be able to set their own # of threads per page and posts per page 2. We used to be able to show how many unread posts there were in each thread for each member Any suggestions?
Last reply by AndyF, -
- 1 follower
- 6 replies
- 407 views
I've been trying to get a hold of Michael from DevFuse to no avail. I've been using his products for a long time and highly recommend them to many people often. I know he's the man and super helpful, which is why I have to ask here. Is he okay? Is something wrong with his site? I need help and IPS Support wants me to get an "upgrade path" for the garage/collections system from him so I can upgrade without losing it. Maybe Micheal has another way or whatever. I've tried contacting him on the DevFuse website and even posted there about it. Like I said. All to no avail. I can't even post in the Paid Modification Support there for some reason.
Last reply by IPS_Fan, -
- 2 followers
- 2 replies
- 233 views
Is there a way to make an invisible / unsearchable group? I have a group that I use for some private things, I don't want regular members to be able to use member search to: a) See that the group exists, and b) Be able to pull a list of members of that group
Last reply by Architecht, -
- 7 replies
- 1.7k views
I have what I think is a very typical hosting site. I login to the cpanel, go to phpmyadmin and of course I have no access to privileges from there. I can manually create a db and create the user to apply permissions to, but I can't create an account that has permissions to create a database. I'm automatically logged into phpmyadmin. When I run the install script it seems to locate the server but doesn't allow me to access anything to create the DB.
Last reply by DesignzShop, -
- 0 replies
- 230 views
Basically, i tried setting up this Discord Intergartion and i cant seem to get it too work.. Can someone help me. Everyone works but the application.php doesnt want too. I'll provide it dont below and see if any of you can see why it isnt working? I need help with all the Highlighted Red if someone can help. <?php /** * @brief Discord Integration Application Class * @author <a href=''>Ahmad E.</a> * @copyright (c) 2017 Ahmad E. * @package IPS Community Suite * @subpackage Discord Integration * @since 01 Jan 2017 */ namespace IPS\discord; /** * Discord Integration Application Class …
Last reply by mehmet ersoy, -
- 0 replies
- 250 views
Is there a way we can move members to a warning group (that has limited functionality) if they receive a warning?
Last reply by scatteredbomb, -
- 2 followers
- 5 replies
- 312 views
Hi, I just added a ips modal dialog (data-ipsdialog-modal) for guests showing a small "Register first" message. The problem is that the dialog is always almost 95% wide but this looks very ugly with only a small sentence. Is there any parameter for the a tag to show this dialog only with a custom width (i.e. max-width: 300px)? I don't want to change max-width of .ipsDialog > div ... because of the other dialogs.
Last reply by Joel R, -
- 1 follower
- 3 replies
- 227 views
Basically, when i first bought IPS it had 2FA then after a few days, it has now disappeared i have tried restarting my ACP and stuff but it doesn't seem to wanna come back anymore. 2FA still works on my forums but in ACP it isn't there so i can't even change any of the settings anymore. https://gyazo.com/3cdda4f69a42feca98628829c775f57a Here ^^, I'm on the latest Version as well. Could anyone help me fix this?
Last reply by Joel R, -
- 1 reply
- 263 views
Everything was fine until sometime lst night. When opening the block manager, no blocks appear and receive this message.
Last reply by Pintac, -
- 5 replies
- 266 views
I have ads showing on site but I want them to not show on certain pages.
Last reply by TAMAN, -
- 1 follower
- 0 replies
- 267 views
I can see IP Board saves IP Addresses in at least three locations: core_members in ip_address - Last IP address used? forums_posts in ip_address - When a post is created? core_message_posts in msg_ip_address - When a private message is created? Is there any that I've missed? And does IP.Board save registered users IP Addresses if they're just browsing, or do they have to "create content" - outside of that one location in core_members?
Last reply by jpg, -
- 3 replies
- 371 views
Can anyone tell me what this is and how I go about fixing it please it is something to do with my guestbook Access denied for user 'royaliri_Admin'@'localhost' (using password: YES) Please reply in large print as I am blind.
Last reply by AndyF, -
- 3 replies
- 238 views
Basically i installed this plugin for 2FA on the Admin home screen, and it doesnt send me an email to my account now im locked out. What should i do? Thanks.
Last reply by MADMAN32395, -
- 0 replies
- 230 views
Anyone experiencing blank embed in facebook links??? My version is v4.1.18.2
Last reply by Bernardo Rezende,