Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 2 followers
- 0 replies
- 267 views
Hi Guys - I'm going to convert my vB4 site to IPS4. I have vBSEO installed, so I don't think the conversion tools will help with my URL issues. Question: Is it possible to manually redirect some URLs or setup something where a user tries to access a URL from my old vB site and he is redirected to the new URL? I don't need a 1 million posts redirected. I'd just like to have about 100 links directed to the new page.
Last reply by Chris027, -
- 1 follower
- 2 replies
- 284 views
Hey guys! I'm having a little problem with my Administrator panel header area, first thing, the admin panel is set to the "Default" theme. https://gyazo.com/74493c31564b5355fea4465e271b3ca6.png How would I go about fixing this?
Last reply by Keystirras, -
- 1 follower
- 3 replies
- 335 views
In version 3 we had a way to do a SQL backup using the ACP only. I'm on the IPS cloud hosting so I don;t have access to phpMyAdmin to do a real backup. The reason I need this (on a regular basis) is that I like to bring a copy of my data home on my testing/development env. I can't seem to find an SQL Backup feature in V4. Is it not there? Thanks Guylain
Last reply by TheSonic, -
- 2 followers
- 3 replies
- 277 views
Hi Guys - I'm having issues with my site that are related to what I believe is called a screen reflow issue. As you can see in the video, the body of the page loads at one size, then adjusts to a larger size. This is really annoying. I believe the problem is caused by this: I have advertising blocks that are only displayed to certain groups of users. When these users log in, the resizing issue doesn't happen because the body is at the correct size to show the blocks on the right side. However, when a different user group member logs in, he isn't shown the blocks because he's not in the specific group, but the body of the page loads in the size of the gro…
Last reply by Chris027, -
- 1 reply
- 258 views
I received this feedback. Please advise. i thought it was all handled on the stripe side. thank you
Last reply by SJ77, -
- 1 follower
- 0 replies
- 345 views
So one of the default buttons available in the CKEditor is called "Page" which is supposed to let you pseudo-paginate content (or so it seems). In ips.core.articlePages.js it describes it as "turns content using the page bbcode into paginated content". However it doesn't seem to do anything except just insert a <hr> element, even when used on content in the Pages app. I DO notice, however, that if I enter a new article like this: [ page]This is page 1[ /page] [ page]This is page 2[ /page] [ page]This is page 3[ /page] Then it works. Of course after that if I edit it again the bbcode is gone and replaced with magic <hr> tags, and if I use t…
Last reply by Linguica, -
- 9 followers
- 16 replies
- 611 views
Hi folks, I've checked my API key in the AdminCP for Google Maps intergration after upgrading to 4.1.17.1 and when I click on save, it says " That API key is not valid or does not have the Google Maps JavaScript API and/or Google Static Maps API enabled. Make sure you have followed all of the steps in the setup instructions. You may have to wait a few minutes after enabling the API for it to take effect. " I have checked the Help page and it has been updated and now says you need to enable 4 API's now, which I have done: Google Maps Javascript API Google Static Maps API Google Maps Embed API and the Google Maps Geocoding API. However…
Last reply by Loren, -
- 1 follower
- 1 reply
- 272 views
Hi everyone. I am in the need of a plugin to extend the notifications. The ideia is to make them push notifications in chrome for android. The plugin should: 1) Prompt mobile users to allow push notifications (as it happens on desktops now) 2) Send push notifications as expected http://www.theverge.com/2015/4/20/8454613/push-notifications-android-chrome-42-mobile-web If you are interested in: - Joining me to fund this plugin, send me a PM - Accepting this task, please send me budget proposal by PM. Regards
Last reply by Cyboman, -
- 0 replies
- 276 views
Was wondering if it was possible to have different forums on different pages? My Home screen has the main forum, but on another tab page i want a different forum? Not sure if this is possible as it doesnt give me the option for forum.
Last reply by TheShixxer, -
- 1 follower
- 5 replies
- 338 views
Hello, I made a mistake, i have delete user Now my user Paul it's view by "Paul Guest", it's possible to create a new count Paul and attribut all message, and subject from "Paul Guest" ? Thank Stephane
Last reply by Faqole, -
- 1 follower
- 8 replies
- 666 views
Hi. I want change highlight post background color. Help me please. My forum ss: I want to this: Thanks.
Last reply by Meddysong, -
- 2 replies
- 259 views
I've moved my community to an HTTPS domain with a Cloudflare certificate. Now, when browsing any area of the community where users use avatars with this: (Sync with Twitter) It serves the avatar from http://pbs.twimg.com/ instead of https://pbs.twimg.com/. This causes the page to be flagged as "Insecure", even when the image is not seen anywhere else than a hovercard code. Is there any way to change this?
Last reply by marklcfc, -
- 1 follower
- 0 replies
- 286 views
If I enable Viglink on my site there is no way to insert the API key or secret key? Am I missing something? I did create a Viglink account, just can't see how to link it to my forum.
Last reply by claustrier, -
CSS background
by Guest- 0 replies
- 221 views
Hi, Can I change the white background of the title, tags & Editor ?
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- 2 replies
- 446 views
Hello everybody! I want to make it so if a user creates a topic in a forum area, they will be the only ones that can see it besides certain groups like Administrators and Moderators, to be used as a bug section. Is there a way to do this?
Last reply by Simon Woods, -
- 1 reply
- 263 views
Need help changing settings on my membership. Cant figure out how to do it!
Last reply by Simon Woods, -
- 0 replies
- 254 views
Hey, Just reaching out to anyone who uses the Blog app. How do you go about organising your blog? Do you just let members who have blog rights go free for all in creating new blog topics as they like? Do you find people create a lot of "blogs" rather than entries within those blogs by mistake? If you have any tips from experience with making the Blog app work that would be awesome. Would anyone like to share their website link where they use Blogs and feel it is working well?
Last reply by Stormlilly, -
- 1 reply
- 237 views
So just upgraded to 4 and am "fixing" all the weird little things that changed to get the site more "similar" to what it looked like in 3.4. I noticed lots of opportunity to custom the look, blocks, pages etc but not the same sort of ability on profiles. Our profiles used to have all the grouped fields as the main chunk of the screen because we are a gaming forum so the profile has abilities and history etc etc. so lots of information. On 4 this is all on the left bar under the profile pick in a narrow bar - is it possible to move that to the center where the About Me and Files tabs are??? This way it makes the profile scroll forever! Any insight on …
Last reply by Zephers, -
- 3 replies
- 281 views
After upgrade from 3.4 to 4.1, all attached images from my media ([sharedmedia=gallery:images:720]) in topics and entries are broken. How can i fix them? Before upgrade: After upgrade:
Last reply by TheSonic, -
- 2 followers
- 1 reply
- 264 views
I used to have vBulletin and with debug ode I could see how many processes/queries where running. Is this possible with invision?
Last reply by Faqole, -
- 3 followers
- 4 replies
- 314 views
Just curious what is currently supported. Thanks JM
Last reply by socceronly, -
- 2 followers
- 5 replies
- 356 views
HI All, I've been searching for a widget with no luck, and I think I saw something one day but I forgot to bookmark it. Anyway, my problem is that while my Community continues to grow in popularity and members, I'm facing a serious problem. Since we are one of those communities that deal with forbidden content for Google Ads, all SEO must be natural and backlinks count. Nobody links me, but I have far to many links to other websites. When I was a small community I didn't care, but now that I have more and more content, I think it's time to prevent users from adding urls of direct competitors. So far this moderation is being made manual and I'm exhausted. …
Last reply by gabs007, -
- 1 follower
- 0 replies
- 260 views
Hi All! Is there a way to print in a lite format a post or an article? I have many articles that i would like to print to PDF in a nice format to share with people that do not have access to my community. Any ideas?
Last reply by EarthDog, -
- 1 follower
- 0 replies
- 333 views
Hi everyone, I'm hoping someone might be able to assist me. I'm wondering whether there's a way I can retrieve a particular custom profile variable on a page load and manually display it via PHP / HTML in a custom pages block? For example: - I have a custom profile field called "Genre", which is a Checkbox Set, and has values "House", "Hip Hop", "Funk", "Disco" as options. - User Adam has selected "House" and "Disco" as his choices for the custom profile field "Genre" I have a custom PHP block which has this in it (missing the genres) <?php echo "My Genres:"; // list memeber's genre's here somehow from the custom variable…
Last reply by Adam_S, -
- 0 replies
- 268 views
Hello users! I have question! When i wanna make new topic in my forum, when i editing my new topic, i can't find solution how to edite link of simple text! How to edite in my new topic simple link of my text? I mean, when i press on text in my topic who have link of _blank , i need set in link new window like popup. Example of html <a href="link" onclick="window.open(this.href,'description','width=500,height=500,resizable=no, scrollbars=yes');return false;">text of link</a> How to integrate in new topic example of this HTML ?
Last reply by Aleksandrs Davids Sidurins,