Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- Default theme broken after upgrade from 4.4 to 4.7 (latest)
- Last reply by Jim M,
22,825 topics in this forum
-
- 2 replies
- 387 views
I checked my settings under themes and everything is set properly (I believe). But the coloring disappeared for some reason. Any help is appreciated. Before is on top
Last reply by mwcboard, -
- 0 replies
- 223 views
What tools do you use for internal communication? What do you use for internal bugtracking and how does that look like? NOTE: Well it was supposed to be posted in the ASK ips staff forum section. I wasn't able to report my own post either:
Last reply by inkredible, -
- 1 follower
- 2 replies
- 323 views
Hello, I like to use the german date formating. Is there a way to set this in the ACP? Mike
Last reply by SaltyBart, -
- 2 followers
- 3 replies
- 201 views
Is there somewhere I can see all files a user has downloaded?
Last reply by Joel R, -
- 1 follower
- 5 replies
- 392 views
I searched ftp files to edit html in one of my pages, i created, but I had no luck finding. I want to remove a head banner advertisement on one of the pages I made. This is the only page, I don't want the banner showing. I'm not sure if I am going in the right direction. Any help is greatly appreciated.
Last reply by Jennifer M, -
- 0 replies
- 203 views
4.2.1: View Signatures Turned Off ? It appears that when you create a new group(s) based off the default member group to promote members from one group to another or for subscriptions, members in the new group can no longer view signatures. ^ I found this setting, which enables signatures, but is there one for viewing signatures based on member groups? ^ When I go into the default member group and view a member's profile, the view signatures is turned on. ^ When I view members from newly created group (based off the member group), all members have view signatures turned off. Is there something that I am missing here…
Last reply by jackflash, -
- 1 follower
- 1 reply
- 190 views
There used to be a way to see big files and remove them if need be in the Gallery as an admin. I need to find and remove some big files via the software in Gallery. I can do it via the server, but then it creates broken links, etc. in the Gallery. Is there a way to still do this in the Gallery? Thanks!
Last reply by Joel R, -
- 1 follower
- 2 replies
- 270 views
Just a quick heads up that if anyone else is using aMember integrated with inVision then the aMember plugin isn't compatible with 4.2. 4.2 drops the member_login_key field from core_members - and aMember uses this for syncing data. I have logged a support request with aMember.
Last reply by BN_IT_Support, -
- 1 follower
- 0 replies
- 221 views
Hi there, Is there any coding Guru that can explain how to make my code work in the ips board. <script> var widgetHtml = '<iframe src="http://wallapi.com/api/subscription/?key=237dfg2345237487203jsx&uid=[USER_ID]&widget=p10_1" width="750" height="800" frameborder="0"></iframe>' function getUid() { var uid = document.getElementById('userId').value; if(!uid) { alert('Please enter your Accounts id'); } else { widgetHtml = widgetHtml.replace('\[USER_ID\]', uid); document.getElementById('pwWidgetContainer').innerHTML = widgetHtml; document.getElementById('uidForm').style.display = 'none'; }…
Last reply by RamZz, -
- 3 followers
- 12 replies
- 268 views
I'm bumbling around trying to get a last-edited line to show by default on record display. The database is set up wiki-style and I want good visibility of when the last change was made and by whom. Members have 'ability to edit silently' turned off at group level. When I edit as admin I see a checkbox to 'Show that the message has been edited' — I guess I'd like the equivalent of having that checked by default for every user. If I log in as a test user it doesn't show any edits I make. I tried removing the conditional around this part of the display template, to no effect. {{if $record->editLine()}} <span class='ipsType_light ipsType_mediu…
Last reply by bradl, -
- 7 replies
- 377 views
Hi, Since few days (1 week apprximatilely), the copy / psate of imgur links are not embeded anymore I can reproduce it on this forum http://imgur.com/FR7qlkF Any idea ? Should I post a bug ? Regards
Last reply by Mack_au, -
- 1 reply
- 231 views
Just upgraded to 4.2....it was easy to promote posts to Facebook, etc. with a click of a button at the bottom of my forum. They have now disappeared? Also, how do I get that grid/table option to show up next to the New Post green button at the top of the forum? Thanks!
Last reply by Mack_au, -
- 2 replies
- 279 views
I've made a support ticket but thought I'd ask if anyone else has this problem. After upgrading to 4.2 the unread content feature is not working for quite a few of my users. It's working for me in Chrome, but not in Opera, even though the Invision Site (ie, this forum here) does work. Strange. Anyone else got the same problem?
Last reply by Mack_au, -
- 0 replies
- 209 views
Hi all! After upgrading to 4.2 the notifications stopped working.. It keeps loading when pressing and when you press ''View all notifications'' it gives an error. Page System log I tryed to change the unread notifications to 1 month but that didn't work. Also tryed to disable the news addon, did not work. Also.. I've tryed to update (rewrote) all IP files. Thanks in advance!
Last reply by tendonsie, -
- 5 replies
- 295 views
4.2.1 Can't Use Default Theme Editor if Using Dark Background Unless I am doing something wrong, when you try to edit the 4.2 default skin's background to #000000 (all black), the frame of the forum will be black while the center portion of the forum remains white - perfect. Since the center part of the forum is white, you'll have to set the Base Text Color to #000000 black (or a dark colour), otherwise you won't see the post count, forum description, who started a certain post, etc. since they are against a white background. However, because you've set the Base Text Color to #000000 (black), now you won't see who started a post, the breadcrum navigation, u…
Last reply by jackflash, -
- 4 replies
- 262 views
4.2 How Can Users Choose Their Own Layout I am using the 4.2 default and can't find out this can be set as an option?
Last reply by jackflash, -
- 1 follower
- 3 replies
- 286 views
The default emoticons are broken, all of the images show as broken. How can I solve this?
Last reply by Bluto, -
- 1 follower
- 3 replies
- 254 views
Hello, Anyone encounter with the same issue as mine?
Last reply by Joel R, -
- 3 followers
- 3 replies
- 329 views
Can anyone point me at a mod that will allow me to have moderation control on avatars before they go live - an approval process type system? Thanks Chris
Last reply by BomAle, -
- 1 reply
- 216 views
I upgraded from 4.1 to 4.2 and now it seems my themes are no longer compatible. On the forum, the author of a thread is overlapped by the number of pages and the page back/forward button doesn't seem to be working properly. Any thoughts
Last reply by Chris Anderson, -
- 2 replies
- 262 views
Using the latest Beta 4.2 when I select copy thread to database the popup that appears is blank. I've tried using the default theme - still blank I've tried creating a new database - Still blank Any thing else I should try?
Last reply by Phil Lilley, -
- 0 replies
- 207 views
.............. does not work
Last reply by Elbmek, -
- 1 reply
- 235 views
Hi guys, i wanted to update my IPSboard to newest version, but at the beginning, i saw this message: Is it anyway to solved this problem without contact with support? It's very important...
Last reply by AndyF, -
- 1 reply
- 209 views
Hello all, I'm trying to add the CKEditor plugin Wordcount - but I'm having issues getting it to activate. I've installed it and the notification plugin through my ACP (and if I try to do it again it confirms that it is already installed) and I've double-checked that all of the files are on the FTP, yet neither of these are working. Am I missing a step to activate these plugins for my editor? Thanks!
Last reply by Michael Molholt, -
- 0 replies
- 237 views
I have a domain registered with Google Domains and set the name servers (DNS) according to the IPS Cloud instructions. Unfortunately this disables the Google email support. How can I setup email addresses on my domain? It seems IPS does not include this, so is there a way to adjust the DNS settings to allow it? EDIT: is email forwarding at least supported?
Last reply by Northeast Mountain Sports,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
