Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- Default theme broken after upgrade from 4.4 to 4.7 (latest)
- Last reply by Jim M,
22,826 topics in this forum
-
- 3 followers
- 6 replies
- 249 views
I'm working on some very basic plugins - the current one allows a certain usergroup to promote new members out of a moderated usergroup into the normal unmoderated group. I'd like to be sending out notifications when this happens. However, the documentation for plugins doesn't refer to notifications. Can I send notifications out with a code hook extending existing notification classes? What's the best way to do this? I can see applications can send notifications out, but I've only just started looking at plugins...
Last reply by rgf100, -
- 1 follower
- 1 reply
- 221 views
If I purchase Pages, how do I install it? Do I need to download the entire package and upload everything, then run the upgrader?
Last reply by Adriano Faria, -
- 2 followers
- 1 reply
- 275 views
Hello, I wonder if there is an application / built in support for the following use case: We got a partner website redirecting traffic to our forum registration. On the partner's website they will set a cookie and in order to track how many (and especially what users) are coming from our partner's website we want to check for the set cookie on registration. If it sets we want to add some sort of identifier to the user's profile in the database so that we could potentially select all users acquired through our partner. I assume that this is a kinda common use case for many forum owners so I wonder if there are already existing applications allowing th…
Last reply by inkredible, -
- 2 replies
- 244 views
In version 4.2.5 I notice a strange issue with Cover photo. It exists both in profile and in clubs.It is also available in the default theme. Essence of the issue - when loading site, images cover photo load well between 2nd and 3rd second. Then, for about 200 milliseconds, these images disappear and only a dark background is displayed. After these 200 milliseconds - images appear again and everything is fine. It has the effect of blinking images. See attached screenshot. What I have done so far - I uploaded all the files in 4.2.5 with all the updates. There is no change. - I removed all my addons for speed load site - no change wi…
Last reply by Joy Rex, -
- 9 replies
- 386 views
So I was just wondering why when I look at my sitemap there are no Topics listed in there but on IPB official sitemap there are? https://community.invisionpower.com/sitemap.php Now I am just using the "Recommended settings" function of the sitemap. I have went and looked at each forum and they are all set to "1". So why when using the default setting are topics not added? Can anyone explain?
Last reply by Durango, -
- 0 replies
- 208 views
two attachments 1- demo invision http: //c100749.try.invisionpowe ... etc. 2- my online forum being setup I do not see properly, the admin panel ?
Last reply by bipolare, -
- 1 follower
- 2 replies
- 240 views
Hi All, We have just upgraded from a V3 something to v4.2.5 and suddenly the Secondary Member Group is showing for each person. Is it possible to hide the Secondary User Group so this doesn't display on the forums? Q2. Just while I am here In the ACP, in Groups, there used to be a button that gave you the option to included secondary groups in the number of members in each group - which meant by clicking on the number, you saw all members who had a specific group as either their primary or secondary group. I can't find this option anymore. Is it still there somewhere? Warm Regards Leanne
Last reply by dNetAus, -
- 2 followers
- 6 replies
- 278 views
Hi After a subscription purchase... what should the return url be? Is there a standard url? If not, does anyone have any guidance on creating one with pages? A simple thank you would be easy enough, but it would be necessary to confirm successful purchase to commerce... no? I am using Paypal Pro Cheers John
Last reply by optrexnz, -
- 1 follower
- 1 reply
- 212 views
I have just realized that when placing an image in a block for example, the text that accompanies it will display in line and vertically centered and when the text line breaks to fit in the block it continues UNDER the image. Are there any tricks and options to forcing text wrapping in blocks and the WYSIWYG Editor? I suppose I could go with raw HTML and create my own CSS but I am trying to get away from that as much as possible and use the built in suite functions.
Last reply by Joel R, -
- 1 follower
- 1 reply
- 214 views
All of my notifications aren't displaying text anymore after the 4.25 update. Can anyone advise? Below is a screenshot of a notification that just shows the user's avatar, not the text about what the notification is.
Last reply by Joel R, -
- 1 reply
- 209 views
I've had the exactly same issue before, however I can not remember what I did to fix this. Right now I'm experiencing the same issue after installing a new forum on a new server. When updating for example It doesn't save. It looks like it saved, but soon as I clear cookies it resets back to original state. Same issue goes to other settings in general configuration such as copyright. PHP 7.0.22 (cli) (built: Aug 25 2017 11:52:01) ( NTS ) Copyright (c) 1997-2017 The PHP Group Zend Engine v3.0.0, Copyright (c) 1998-2017 Zend Technologies with the ionCube PHP Loader (enabled) + Intrusion Protection from ioncube24.com (unconfigured) v10.0.…
Last reply by Daniel F, -
About stats
by Owdy- 2 followers
- 3 replies
- 265 views
APC -> statistics. There are only forum posts and activity. Is it possible to add Article posts, comments etc in there?
Last reply by SammyS, -
- 1 follower
- 3 replies
- 245 views
I just noticed that the # of topics has disappeared in IPS4 (maybe even before that? It's been a while since I've used IPB). How can I get it to show up again?
Last reply by Cyboman, -
- 1 follower
- 0 replies
- 176 views
I would like to set a default URL for image advertisements on one of my forums. I need a pointer where to find that field and possibly an example of how to insert default content for it. I searched in templates for the language string advertisement_url but I can't seem to locate it.
Last reply by bradl, -
- 2 followers
- 1 reply
- 225 views
How can I make the search feature set to 'all content' by default. This is bugging my members, they just dont understand it, or assume it should be searching all content
Last reply by Joel R, -
- 2 followers
- 2 replies
- 226 views
Can I add a single static page (or two) without spending $100 on pages?
Last reply by Joel R, -
- 3 followers
- 2 replies
- 194 views
So I finally upgraded my suite to 4.2X from 3.4. I have noticed that images in forum posts went from being full sized to now being thumbnails after the upgrade. Making new posts the images are full sized however so something happened during the process. Is there a way to return all of those images in posts to full size?
Last reply by Ford Doctor, -
- 6 replies
- 348 views
Hey guys, I need your help. I am looking for the option where you can allow staff members to be able to see, when content has been edited even it was "silently edited". I've looked in to every option I could imagine, google just brought me to a topic where there has been discussed the availability of this option. Is this option still present? Because I as the administrator (who installed the board) am not able to see silently edited content and I cannot find the option where to enable it.. I've looked into the group permissions and the moderator permissions, any ideas? Thanks in advance, Phil
Last reply by Phil7789, -
- 4 followers
- 3 replies
- 364 views
Is there a way to kill or strip the exif data (or geolocation at least) of a photo before, during or after the upload in forums (not in gallery)?
Last reply by Claudia999, -
- 10 replies
- 338 views
Is there anyways to create a support topic after a file as been posted. There are 2 plugins in marketplace for that but they don't seem to work with 4.2.4 is there any other way?
Last reply by Adriano Faria, -
- 2 followers
- 0 replies
- 189 views
The BBC News website makes some content embeddable apparently and most have share buttons that produce links like: http://www.bbc.co.uk/news/av/technology-41204660/40-years-since-the-launch-of-the-atari-2600 ... which appears on: http://www.bbc.co.uk/news/av/technology-41204660/40-years-since-the-launch-of-the-atari-2600 Has anyone tried adding BBC video to IPS via AdminCP to have support for embedding BBC video clips in post content? I know it's not a video media sharing site, so perhaps it's not possible. Or even a rich embed for a BBC news article link? Many thanks. PS. The 2600 has been around 40 years? I feel so old!
Last reply by The Old Man, -
- 8 replies
- 326 views
every other forum software is able to use different-sized avatars? I really want to love IPB, and everything is great, except this one really weird, restrictive feature. It's almost controlling. I heard it was an issue with the skin...? Or something. But I used to use IPB back when any-size avatars were allowed, and it was GREAT! It's so weird how other forum softwares (even FREE software) are able to achieve this, yet IPB cannot. Is this a feature that we will NEVER see again?
Last reply by MarilynWallace, -
- 3 followers
- 21 replies
- 620 views
Has anyone here merged 2 separate IPS4 forums into a single forum before? You can merge a non IPS forum into an existing forum but no mechanism to put 2 IPS4 forums together. I've asked support and they have confirmed this. Want to know if anyone has done this outside of support?
Last reply by sobrenome, -
- 1 follower
- 0 replies
- 190 views
I've got an issue where my embedding is not fully working within a theme. I'm trying to find any conflicts but if someone knows what to check, templates specifically, it would be helpful and appreciated. Upgraded from 4.1.9 to 4.2.5.
Last reply by AlexWebsites, -
- 1 follower
- 1 reply
- 221 views
Hi All, I am doing the upgrade now from 4.1.17 to 4.2.5. I like to know what all things I need to do/check immediately after upgrade ? Is there any checklist for this ? Also, one more doubt: In IPB 4.1, I have created a new theme "NEWTHEME" from the Default Theme and made all custom changes to: NEWTHEME So, when the forum upgrades to 4.2.5, any new template changes of IPB 4.2.5 will apply only to the Default Theme ? (or) to my NEWTHEME also ? I mean, all custom changes I did in IPB 4.1.17 to NEWTHEME will remain as it is ? And I need to go to NEWTHEME templates, click a REVERT (so that they get a latest version) and then again appl…
Last reply by AlexWebsites,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
