Square Wheels Posted November 22, 2017 Share Posted November 22, 2017 A user had been using their PC without issue. They changed their password using their iPad. Now they can't log in on their PC. Any suggestions? Please see this post for all of the details I have. Thanks Link to comment Share on other sites More sharing options...
Adlago Posted November 22, 2017 Share Posted November 22, 2017 Which browser does your member use with a computer? Has he tried signing in with another browser? Link to comment Share on other sites More sharing options...
Adlago Posted November 22, 2017 Share Posted November 22, 2017 PP. If the security setting " Check IP address when validating session?" is turned on and your member is different IP iPad from a computer, there is probably a blocking session. Link to comment Share on other sites More sharing options...
Square Wheels Posted November 23, 2017 Author Share Posted November 23, 2017 15 hours ago, Adlago said: PP. If the security setting " Check IP address when validating session?" is turned on and your member is different IP iPad from a computer, there is probably a blocking session. Where is this setting? Link to comment Share on other sites More sharing options...
Fosters Posted November 23, 2017 Share Posted November 23, 2017 The "Check IP address Session" Setting is only relevant for the ACP Sessions. Link to comment Share on other sites More sharing options...
Square Wheels Posted November 23, 2017 Author Share Posted November 23, 2017 Hmm, any other thoughts then? I've never read of this happened before. Link to comment Share on other sites More sharing options...
Misi Posted November 23, 2017 Share Posted November 23, 2017 6 hours ago, Square Wheels said: Hmm, any other thoughts then? I've never read of this happened before. Is the user using some password manager? It might replace the new password with the old one. Link to comment Share on other sites More sharing options...
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