Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- Default theme broken after upgrade from 4.4 to 4.7 (latest)
- Last reply by Jim M,
22,826 topics in this forum
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- 1 reply
- 234 views
Does anyone know what my javascript origins and my Authorized redirect URIs need to be for google?
Last reply by Tomink, -
- 1 follower
- 2 replies
- 268 views
Is there a setting somewhere so that when a user posts a url link that shortens the link (like it used to in the 3 series)? Thanks
Last reply by Genestoy, -
- 0 replies
- 212 views
Hello , how can i remove "Edited topic" and "Edited a comment" from Moderator log? Or better how to show only my moderators logs and not random members edits??
Last reply by Maxtor, -
- 1 follower
- 1 reply
- 507 views
Hello, As i'm trying to get even more visitors and improve the search ranking of my forums. I wonder if someone here that has more experience in SEO - Meta tags to increase traffic would share their experience. Thanks in advance!
Last reply by bfarber, -
- 1 follower
- 0 replies
- 234 views
One of my members board left a private discussion doing a mistake. He wishes now to join again this discussion but I don't know how because other participants of this private discussion get error message when they try to invite him: "You cannot invite him because he already left the discussion" Is there a possibility to join again this private discussion? Thank you
Last reply by Florent Cadet, -
- 1 follower
- 1 reply
- 200 views
Over the past year we've been migrating a large site (hundreds of thousands of items in various sections) from a relatively unknown CMS to IPB, using an in house developer. The developer has built scripts to move the database fields across to the corresponding ipb fields, and we're almost at the end now. However, we've got one problem that is still causing issues. Even though all the data exists in the database, and is even there when one browses the relevant pages app, the items in the DB aren't being indexed into the caching (so they do not appear in some widgets and searches). This is resolved on a single item by editing it and saving it. The process of saving th…
Last reply by opentype, -
- 3 followers
- 0 replies
- 188 views
Does anyone work with Stripe and third-party marketplace payouts? We currently use a PayPal merchant account with payouts, but are looking at Stripe as an alternative for various reasons. We are a digital art commissions community, and some artists are complaining about the PayPal payouts gateway. How easy is Stripe to get set up to accept payments and send payouts? Is it as easy or easier than PayPal? Thanks!
Last reply by AlexWright, -
- 4 followers
- 4 replies
- 297 views
Hi, I recently upgraded my community from 4.2.5 to 4.2.6 and this upgrade apparently brought a template change in sidebars (I understood that this was done for better advertisements management.) My sidebars do not include any ads, but do include custom blocks which I created from the Pages app, and added in the pages by using the "easy" block manager editor. The code of my custom block simply starts with an ipsBox wrapper and an <h3> title, which previously was as large as the whole sidebar. Now, they are wrapped in an additional ipsBox and ipsPad which creates a white padding around my custom block. I can edit my custom block code to remove the ipsB…
Last reply by SRFA, -
- 1 follower
- 3 replies
- 281 views
Yo! I read the Pages tutorials, and I'm gonna read them again, but I have very little practical experience in web design/development and I was hoping for some advice. I'm setting up a roleplay forum.. I have a database for character profiles, that members can submit an entry to. What I'd like to do is set up some sort of form that applies an HTML template that formats the character sheet. The basic idea is that I would have fields for things like class, race, magic spells, stuff like that - and in the text editor, the member would fill these fields out. Once they press the Submit button, HTML/CSS magic kick in, and the entry is formatted to resemble a typical D&D…
Last reply by MarilynWallace, -
- 1 follower
- 0 replies
- 220 views
Hi, We'd like to, when a post is reported, to show in the post (only to moderators and administrators, of course) that it was already reported, with a link to the report. Is there a way to configure IPS to do that, or do you guys know if there is a plugin that does that? Thank you in advance, Gabriel.
Last reply by Gabriel Torres, -
- 3 replies
- 294 views
OK so I want to start off my Blog correctly. I love the style and layout of IPS' own "blog" but as I go to replicate something similar I am reading that it actually doesn't even use their own Blog application. Is this a little disheartening for anyone? I had hoped that I could use the Blog app to achieve a similar result. Plan B, using Pages is there advice I should know to help me achieve the "look" of the IPS blog: https://invisioncommunity.com/news/ ?
Last reply by AlexWright, -
- 1 follower
- 5 replies
- 248 views
Hi, I'm trying to upgrade from 3.4.5 to 4.2.26 on a test installation. UTF has been converted. All files have been uploaded But when I go to the /admin/install it returns this: Has anyone been through this before?
Last reply by PPlanet, -
- 1 follower
- 7 replies
- 414 views
Thought it was my server specs. Upgraded server and page still takes average of 4.7secs to load. I've tried updating my htaccess with no increase. https://gtmetrix.com/reports/bwgforums.com/vblE0S0T Any help is greatly appreciated.
Last reply by heydoon, -
- 1 follower
- 1 reply
- 375 views
Hi,I got in email:Good news! Version %s of Invision Community is now available.There was no number of version just %s, i click update, and nothing happins, i get message i already use newest ips version. So this is ips bug?
Last reply by Joel R, -
- 5 replies
- 285 views
I need some guidance please. We have the forum suite in a sub folder and need help to set it up so that pages become visible from the root, if that makes sense. Thanks. Kevin.
Last reply by steve00, -
- 12 replies
- 386 views
I'm running IPB 4.2.6. My board is connected with several other online resources. When users signup for my board is a typical reason is that they came from one of my other ventures (mostly e-commerce opt-in type things). I'd like to integrate all of my other users together with my board users at least for my email updates and such, which I can't do. (I use a thing called Klaviyo to manage newsletter updates and such which as far as I know doesn't integrate with IPB so I have most of my users in one place and then the rest in another and its a pain in the rear now after years of the user base gets larger and larger). What table holds the Member info (really j…
Last reply by Nathan Explosion, -
- 1 follower
- 1 reply
- 195 views
Hello, I wonder if there is a way, or potentially a plugin, to make the comission for Paid Download more individual? Like have 10% Comission for Category A and 20% for Category B, which User A has to pay no comission at all for like 3 month or so? Best Marian
Last reply by Cyboman, -
- 1 follower
- 1 reply
- 229 views
I've renewed a license for v4, for a community that is 3.4.6, and had gallery. The gallery is not used much so I've only purchased license for the forum. During the upgrade process, I get errors that the files under webroot/applications/gallery are missing. How do I disable / remove the gallery component so that I can upgrade only the forums? Thank you.
Last reply by Joel R, -
- 1 reply
- 265 views
I'm trying to convert my SMF 2.0 board to the newest ipboard, but I can't manage with the error i got : IPS\convert\_Library::process: Incorrect string value: '\xC4Od_se...' for column 'log_message' at row 1 I read that I should change the column's collation to utf8mb4 but it didn't help. Any suggestions? //edit: I commented this line: \IPS\Db::i()->insert( 'convert_logs', array( 'log_message' => $message, 'log_app' => $this->app_id, 'log_severity' => $severity, 'log_method' => $method, 'log_item_id' => $id, 'lo…
Last reply by teraßyte, -
- 1 follower
- 3 replies
- 317 views
Hello I am using the latest IPs (4.1.15) I am trying to enable syntax highlighting I have downloaded Code Snippet plugin and used "Add Button" to add its button to the toolbar. However, the code does not show any syntax highlighting no matter what language I choose. I also notice that when I edit the post having the code, the language field in the codesnippet returns to none or not specified. Any Help? Thanks
Last reply by Joel R, -
- 2 replies
- 246 views
Last reply by AndyF, -
- 1 follower
- 1 reply
- 219 views
I have a password protected forum. It seems if I sign in on one device, I am signed out of that forum for all other devices. I am not signed out of the site, just the individual forum. Is this expected behaviour?
Last reply by Square Wheels, -
- 2 followers
- 6 replies
- 278 views
I have created a new database and I want to have tag field for each record
Last reply by Saurabh Jain, -
- 3 followers
- 16 replies
- 609 views
Hi guys, We've just moved from 3.x to 4.x and the site is running incredibly slowly and server side is not my strong suit. We're getting 503 errors regularly and it's killing our (quite large 3m+ posts) forum. If anyone can offer any help it would be HUGELY appreciated!
Last reply by Chatgroup, -
- 1 follower
- 0 replies
- 238 views
I have recently upgraded from 3.4 and trying to figure out how to do hooks for my databases. Basically when a user adds a new record I want to update a couple databases with information. I need to do this multiple times. Any suggestions on how/where to do this?
Last reply by IndianaJoe,