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User Rating count help


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Hello, I have this code

                <div class="key">USER RATING</div>
                <div class="value rating">
                                    <span itemprop="aggregateRating" itemscope itemtype="http://schema.org/AggregateRating">
                      <meta itemprop='ratingValue' content='{$record->averageReviewRating()}'>
                      <meta itemprop='reviewCount' content='{$record->record_reviews}'>
                      {template="rating" group="global" location="front" app="core" params="'large', $record->averageReviewRating(), \IPS\Settings::i()->reviews_rating_out_of"}
                      <div class="ehch-server-review-count">({lang="num_reviews" pluralize="$record->record_reviews"})</div>

which works perfectly on my friends site..


but on my site looks like this..


If someone could help me that would be great as I'm not getting why it would work for him but not me..

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