Technical Problems
Run into an issue and need help from the Invision Community Team?
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Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Need www's added to my domain please
- Last reply by Maxim Rioumine,
23,012 topics in this forum
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- 6 followers
- 9 replies
- 404 views
is there any way to hide an advertisement placement when a user is visiting on a mobile device? I have an ad block with two banners in it, so the "smaller version" option won't work, but the banners are too wide for mobile users and are breaking the mobile layout
Last reply by Thomas P, -
- 2 followers
- 1 reply
- 319 views
Hello How can members see members they have referred? Is there a dedicated page they can see them listed? I am talking about the built in referral feature within the forum software..All i see is the banner page
Last reply by Joel R, -
- 1 follower
- 2 replies
- 306 views
Hi - we've just upgraded from the '20' lowest possible pricing plan to 'Plus 40', which now includes Commerce. However, we still don't seem to have access to the new features. Any idea how long it might take to come through? Thanks
Last reply by ArcaneCharlie, -
- 9 replies
- 1.4k views
I need some help.. I have changed hosting, but now SSL is not working, it redirects me many times and the page does not load .. SSL is already active on the web, but in the forum directory .. it does not work .. Already delete cookies several times.. I tried with other browsers and the same problem ..
Last reply by Inlens, -
- 8 replies
- 301 views
I am posting on be half of author I want to showcase By Author.... but Author is not a member Can this be done in database records
Last reply by Joy Rex, -
- 1 reply
- 408 views
I am moving my site from Hostgator to Amazon AWS. I got the EC2 instance setup with apache, mysql, php 7 and phpmyadmin and right now I don't have DNS set up for this site so I am using the IP for now until I get everything working like it should for a smooth transition. I edited the conf_global.php file with the ip address in the url. I backed up all files for my IPB install, dumped the database via phpyadmin and transfered everything over. I chmod 777 all the folders that needed to be and it checks out in the support tool that those folders are writable. However none of the themes will load at all. The admincp won't load it's theme either and I have switched the th…
Last reply by Vanrau, -
- 2 followers
- 3 replies
- 346 views
Hi folks, I found a sentence on the search results - "New content begins here", which I couldn't find in the language variables to translate. Where is this sentence? Hard coded or is it an image? Thanks, Nail
Last reply by Thomas P, -
- 2 followers
- 2 replies
- 267 views
Hi, I need to permit a group of users to edit their messages only y one sub-forum ? How can I do ?
Last reply by Li3D, -
- 1 follower
- 1 reply
- 246 views
Hello All, After recently upgrading to 4.2.7, we are experiencing issues with posts and messages. 1) When a user types up a response in a forum and clicks "submit reply", it does reply, but the submit reply dialogue window stays open with the text that the user typed. They think that the reply wasn't uploaded, so they click "submit reply" again. We are seeing a lot of double posts because of this. We see this on all of our skins. 2) When a user types a private message to a user, we see the same issue as number 1 above. The user clicks send, and the message does not show that it was sent...it was, but it stays in that state, and more double messages occu…
Last reply by LegionWM, -
- 1 follower
- 1 reply
- 284 views
Hello! I've been searching for information or add-ons that control the members birth date. Age is an integral part of an adult website. Allowing an user to change their birthday translates to that person being 50 one day and 21 the next. Of course, I realize that as long as they enter a birthday over 18 years of age at registration, does it really matter, without proper validation? No. But, in an attempt to maintain continuity and limit fraud....is there a way? I would like to display age on the profile, but the only way that the date can be altered is from the ACP. Alternatively, is there a possible way to simply remove it from the template on th…
Last reply by Bluto, -
- 1 reply
- 248 views
What would I have to edit template wise to change the CSS and font color for the "Customizable Topic Feed" as shown in the image I provided. I want to darken the background and lighten the font. Thanks in advance
Last reply by senators24, -
- 0 replies
- 260 views
Welcome, how can I count user pageviews? I need it for facebook ads (pixel). Event looks like this on my friends wordpress blog: fbq('trackCustom', 'PageViewCounter', {Counter: '{{Cookie - pageviewCount}}'}); What should I insert in this custom parameter? Here are some insights about facebook pixel events - https://developers.facebook.com/docs/ads-for-websites/pixel-events/v2.11#events Thanks for help!
Last reply by Iwooo, -
- 0 replies
- 264 views
Hi there, can I somehow ask questions when a user tries to create a new topic? I want that the creator of the new topic answers the questions and then they will be embedded at the top of the topic. Is this possible?
Last reply by knightsystems, -
- 1 reply
- 277 views
I need help to personalize the licenses of my clients same as the image
Last reply by FullExtremoVIP, -
- 1 follower
- 6 replies
- 367 views
So the upgrade process from 3 to 4 has gone totally to hell and support can't get it done either. Is there any way to install a new IPB, then import the datatables of the old forum?
Last reply by Cyboman, -
- 1 follower
- 10 replies
- 442 views
Hello! We are having a problem with people coming back after they are banned, or having multiple accounts in violation of our TOU. We have the CJ Duplicate Member logger running already, but it's not catching everyone (from what I can tell, it doesn't work cross browser or after a cache / cookie clear). Does anyone have any good sql queries or tools or tips they are using to combat this problem?
Last reply by Optic14, -
- 3 replies
- 335 views
I have no idea how I did this, but for some reason I've completely lost the Widget/Block arrow that is normally on the left hand side of the index of the forums. I assume it's likely due to permissions, but I can't see any area in which I would have changed this. Is anyone aware of the settings to re-enable Many thanks!
Last reply by WIlliam Christian, -
- 1 follower
- 0 replies
- 291 views
Hi, I updated my default email template to test it with a wider image than my usual logo, based on my community's background header image which is 1920px by 200px, but a separate version with the name of the site included in the image instead of it being a separate logo like the header arrangement. The standard one bugged me as it never filled the width of the email header. I've tried setting the CSS to Background-size property to cover. In the Gmail App it now shows roughly just the first third (the left part of rectangular image) and you have to scroll sideways left to see the rest of the image off-screen over to the right. In the iOS Mail app howeve…
Last reply by The Old Man, -
- 1 reply
- 276 views
We have a lot of players tracked with individual forum threads. Creating a database for the players I had the DB create a forum topic. Trying to merge the old thread and the new one does not seem to work. I can merge other threads fine. Any ideas?
Last reply by Faqole, -
- 2 followers
- 2 replies
- 256 views
I would like to globally move all Pages field descriptions below the field title in record forms. Empirical evidence has shown me that people filling out forms DO NOT READ the description *below* the field entry. I would like them to see the clarifying information from descriptions before they enter the field data. Descriptions are frequently used for qualifiers, examples, limits, etc for the data to be entered. I don't find it sensible to tell people what they *should have* put in a field *after* they have entered something and moved on. Experience shows me that many skip over it and move on to the next field. My hacky workaround has been to mangle the field…
Last reply by bradl, -
- 0 replies
- 268 views
I have a user who's reporting getting several emails about a single time logging in with a new device: I checked our server's mail logs, and it looks like Invision Community somehow queued 7 distinct emails, each were processed by the server. The IPS error logs show two "Something went wrong. Please try again." errors, one from "/login/?do=logout&csrfKey=[redacted]" as a guest, and the next from "/login/?do=logout&_fromLogin=1" as the reporting user. I don't see anything related in any of the PHP logs, or the IPS system logs. Does anyone know how to investigate this further?
Last reply by evandixon, -
- 1 follower
- 5 replies
- 308 views
I have created database and start adding record - if i m on record 3 ..... how to move to record 4 ? or record 2....
Last reply by Saurabh Jain, -
- 2 followers
- 3 replies
- 478 views
Let's say I want to create a simple poll, like, which do you prefer Pepsi or Coke. I have the create a thread likely with the poll question as the title, I have no idea what to type as the post subject without being redundant (again), then I create the poll and ask the same question again. So it's likely I asked which you prefer 3 times. Is it possible to create just a poll?
Last reply by Joey_M, -
- 1 follower
- 5 replies
- 331 views
I want to divide text editor into two parts For writing the same content in two languages manual posting... please advise how this can be done...
Last reply by Saurabh Jain, -
- 3 replies
- 278 views
I paid to remove the copyright from the bottom of my site, but I can't find where in the code it is hidden and it still appears on my site. How do I remove this?
Last reply by Adriano Faria,
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