Frank Jorgensen Posted January 21, 2018 Share Posted January 21, 2018 So the upgrade process from 3 to 4 has gone totally to hell and support can't get it done either. Is there any way to install a new IPB, then import the datatables of the old forum? Link to comment Share on other sites More sharing options...
Faqole Posted January 21, 2018 Share Posted January 21, 2018 18 minutes ago, Frank Jorgensen said: So the upgrade process from 3 to 4 has gone totally to hell and support can't get it done either. Is there any way to install a new IPB, then import the datatables of the old forum? What happened? Can you post some details? Do you have a copy of the backup of the database from before the upgrade? Link to comment Share on other sites More sharing options...
Frank Jorgensen Posted January 21, 2018 Author Share Posted January 21, 2018 basically we tried updating the first time. Hit a 1000 character limit and the install failed AND the backup didn't work. So we had to continue as it was. The Support crew tried updating it. But failed. We need somehow to get the old forum content (at least users/forums/posts) over to the new board. oh and blogs Link to comment Share on other sites More sharing options...
Faqole Posted January 21, 2018 Share Posted January 21, 2018 2 hours ago, Frank Jorgensen said: basically we tried updating the first time. Hit a 1000 character limit and the install failed AND the backup didn't work. So we had to continue as it was. The Support crew tried updating it. But failed. We need somehow to get the old forum content (at least users/forums/posts) over to the new board. oh and blogs If you did not make a backup prior to attempting to upgrade, then the only option you have left is to work on the current situation I am afraid, and fix it. When you say that you hit a 1000 character limit and the install failed, what does that mean precisely btw? Link to comment Share on other sites More sharing options...
Frank Jorgensen Posted January 22, 2018 Author Share Posted January 22, 2018 4 hours ago, Faqole said: If you did not make a backup prior to attempting to upgrade, then the only option you have left is to work on the current situation I am afraid, and fix it. When you say that you hit a 1000 character limit and the install failed, what does that mean precisely btw? We did make a backup, it just didn't work when restoring. :/ It said something about some tables that were beyond 1000 character limit, which made it abort. Managed to get it running again afterwards, then waited a long time before having the team look at it, because we thought it would be a piece of cake for them to extract it, but it wasn't and they gave up. Any wizz, one could pay to do it? Link to comment Share on other sites More sharing options...
Frank Jorgensen Posted January 23, 2018 Author Share Posted January 23, 2018 Or any other options of how to fix it? Link to comment Share on other sites More sharing options...
Cyboman Posted January 23, 2018 Share Posted January 23, 2018 I can feel with you. Losing ones own forum is a very bad situation. You should check the third party provider section (linked in the IPS menu) and seek for a database & conversion specialist. Proactively write a personal message to one after one and ask for the price to have a closer preview at the data. Let them tell you what is doable. Good luck! Link to comment Share on other sites More sharing options...
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