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Towal Moore

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About Towal Moore

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  1. Good morning! We upgraded to 4.4.9 last night, but are unable to upgrade from 3.0.1 to version 3.2 of the FAQ system. It fails with this error: lang_not_exists__collection_uncategorized Any ideas?
    Another great product from Adriano. Our forum has quite a few forums and subforums so navigation is a bit tricky. My members are very pleased with this new, easy nav method.
  2. Hello! I'm trying to upgrade the version on my 4.3.2 site, and I'm getting an error about applications/advancedtagsprefixes not being writeable. That folder is 755, and as far as I can tell, all the folders underneath that are as well. What should the permissions be to successfully perform an upgrade?
  3. Hello! I have a question. The current version is banning guest from every topic, even ones in public areas, and I can't seem to remove that ban. Is there a setting somewhere I am missing?
  4. Hello! We are having a problem with people coming back after they are banned, or having multiple accounts in violation of our TOU. We have the CJ Duplicate Member logger running already, but it's not catching everyone (from what I can tell, it doesn't work cross browser or after a cache / cookie clear). Does anyone have any good sql queries or tools or tips they are using to combat this problem?
  5. Is there an ETA? I tried to reinsert my license since it showed blank in the license area, and got an error message that it was invalid, I'm assuming because your license server is having issues, so now I need to know how late I need to wait up to paste in my license to get rid of the error messages / get chat running again.
  6. It's not just you. I can't download IPB4, and chat is down with license errors on both my sites. It's been this way for more than 6 hours with no response on tickets.
  7. Yes. As did another of our admins, no change.
  8. We are having the same issue, but in only one theme. The above fix didn't work for us. Please advise - thanks.
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