Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- Default theme broken after upgrade from 4.4 to 4.7 (latest)
- Last reply by Jim M,
22,826 topics in this forum
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- 1 follower
- 5 replies
- 291 views
Hello, Some users from my forum have access to reply to a topic but the reply box is not extending. Only some users have this bug. Here is a picture with the bug after click on reply: What's the problem? I've tried to change theme, uninstall plugins and applications and nothing works.
Last reply by Morgin, -
- 1 follower
- 3 replies
- 223 views
Hello all, anyone know if in Store can create a product with custom price(maybe custom items too) that let define in the check out moment? Or that is a custom invoice issue?
Last reply by kmk, -
- 2 followers
- 30 replies
- 624 views
Is there a way to change the colour in 4.2 from the dark blue? Perhaps even to a gradient?
Last reply by Joey_M, -
- 1 follower
- 4 replies
- 378 views
How do I go about removing the Redirect Count on the forum? The count thats located next to the Redirect.
Last reply by Adriano Faria, -
Hello, Is there a way to add a Private Message icon in each post, as done on many other forum software? Or at worst in the left pane below the user's avatar?
Last reply by Jibeji, -
- 1 follower
- 3 replies
- 241 views
In previous versions of the board you could have a members profile fields like gender, location etc showing in the profile next to each members post (see pic), how do you do that in version 4? Thanks
Last reply by DesignzShop, -
- 1 reply
- 229 views
I updated ipboards today (one minor version), but it apparently totally broke the themes http://eogamer.com/forums/ ,even the admin default theme. The only information I can find is from 2015 and doesn't seem to work. How do I restore this again? System Check PHP Requirements PHP version 7.1.12. cURL extension loaded. Multibyte String extension loaded DOM extension loaded GD extension loaded MySQLi extension loaded OpenSSL extension loaded Session extension loaded SimpleXML extension load…
Last reply by DesignzShop, -
- 4 replies
- 252 views
Hello, First of all i dont know if i posted this in the correct category, im sorry if its wrong. And now to the problem, today when i logged in i just saw that ALL MINE posts, threads and reply´s, the background for it is white. Its just mine and no one else. I wonder if someone know how to fix this or what happend. I cant see that any admin pressed on anything wrong since no admin even visited a editor page in the AdminCP. Please help.
Last reply by DesignzShop, -
- 1 follower
- 2 replies
- 229 views
When adding an image with a clickable url it does open in a new window but the original window is therefore not there unless of course a person uses the back button to return to it. What i would like is for the original window to remain there and a new tab opening. Currently editing an image there is no option to force open in new tab It would be even better if when this new tab was closed the person is still on the original page with image and post. Thanks if you can help
Last reply by All Astronauts, -
- 2 followers
- 13 replies
- 316 views
I've got a troll member who I've put on permanently unable to post They're now just trolling a certain member and giving a negative rep to every post that member makes is it possible to stop a member from giving reputation?
Last reply by AtariAge, -
- 1 follower
- 1 reply
- 227 views
Club uploads get stuck on spinning circle that never actually uploads - this affects every user and browser and image size. Anyone got any ideas at all how to resolve this? Any help would be hugely appreciated, as this is destroying our community heavily built around this feature. It used to work and no sever settings have changed - forum upload work as normal.
Last reply by Joel R, -
- 2 followers
- 4 replies
- 273 views
Ok my understanding on Sharer logo image is this; if you do not have any image on the topic or on the post, IPB uses sharer logo that you specify on your theme, right? I have already specified my sharer logo on my theme (uploaded)... When I tried to share a topic has image embedded, IPB is still using my sharer logo instead one of the embedded image on the topic (if there is one or multiple image)..... Is this the way suppose to work or something is missing? Also I used to get option to pick the image on Facebook post, that's not there anymore only for this case.....
Last reply by media, -
- 3 replies
- 507 views
I want to have a widget like title in page editor block Which css need to be used In the below 3 column I have widgets on first two columns... In the last column I have used page editor which code or css should I use to have a widget title bar
Last reply by Saurabh Jain, -
- 1 follower
- 1 reply
- 454 views
Hello, im posting here because my license expired long time ago, but since Im about to move to another software and decided to do some cleaning before the migration.... I filtered "validating" members who never came back after 2016, Im about to move them to another group and got an SQL error: SELECT COUNT(*) FROM `gacore_members` AS `core_members` LEFT JOIN `gacore_pfields_content` AS `core_pfields_content` ON core_members.member_id=core_pfields_content.member_id WHERE last_visit BETWEEN 978307200 AND 1420156799 AND member_posts=0 AND ( v.lost_pass=0 AND v.forgot_security=0 AND v.vid IS NOT NULL ) The query complains about "v.lost_pass" not existing, b…
Last reply by Stuart Silvester, -
- 2 followers
- 0 replies
- 217 views
Hello! I have some sub-forums that grant access to members by adding them to a secondary group. It works perfectly users who are in this secondary group can view and create topics in these sub-forums normally. The problem is that these users can not search in these sub-forums. What do I have to do so that these users can do searches in the sub-forums that have access?
Last reply by DSystem, -
- 1 follower
- 4 replies
- 251 views
Hello, I want to use a banner image in the Advertisements System, but I need to use a big image in desktop and a small image in mobile. Or a big image that shows only in desktop. How to put this in the HTML Advertisements Code? Many Thanks.
Last reply by pequeno, -
- 2 replies
- 212 views
Hello, While trying to create a poll, I got the following error : Do you have any idea?
Last reply by Jibeji, -
- 9 replies
- 394 views
I'm using checkbox set for the below images under fields It's separated by a coma "," and i want to change the layout of it. Can someone guide me possibly on how to obtain this goal please. That's the current view I want it to list like - Web Hosting - Game Servers - etc Sincerely, ucjohn
Last reply by ucjohn, -
- 3 followers
- 20 replies
- 408 views
Hi Everyone, My forum lives on a domain that runs a Wordpress site. The Wordpress portion has already been converted over to https and is working great. What is the best way to convert the forums portion over to https? Is there documentation for this? Or can someone provide instructions? Thanks in advance for your help.
Last reply by JankaR, -
- 1 follower
- 0 replies
- 243 views
Is there a setting that certain member groups can disable signatures and others not? I have a paid member subscription on my forums and would like to enable that they can disable signatures as extra feature. Thanks in advance.
Last reply by Ely R., -
- 1 follower
- 2 replies
- 254 views
Not sure if it's my site only but I've just realised that when I have "Serve Images From Local Server" enabled, any images in the Gallery albums linked in forum posts are broken. If I switch off "Serve Images From Local Server" then they display again. Am I alone having this problem or is this a common thing? A real pity if it was as it would force me to operate with that off (we have hundreds of images from the Gallery displaying in posts).
Last reply by PPlanet, -
- 2 replies
- 264 views
Curious if there's a way for a novice like me to insert a graphic above each category container in the forum, or at least right above it before the box. So I've got 3 main categories with multiple discussions in each category box. I want to make it more visual with a different graphic header for each. Thanks!
Last reply by fourday, -
- 2 replies
- 282 views
How long does it normally take for a domain transfer. I have already changed the name servers in HostGator and still waiting for the changes to be made on invisions side. Just curious how long it normally takes. Thanks
Last reply by ucjohn, -
- 7 replies
- 315 views
Hi, Can anyone advise the best way to move the footer ad block from the default location to above the bottom block? Adsense has let me know my default location footer ad gets viewed by only 6% of visitors. Their recommendation is to move it higher on the page. I am looking at the documentation here for using a custom location https://remoteservices.invisionpower.com/docs/ad-custom-location/?version=102036 but I don't know which template file I need to edit to put a custom ad spot in at that location that will show on all content pages the same way the current footer does. Thanks! Also, if anyone out there is able to provide advice on how to …
Last reply by newbie LAC, -
- 2 replies
- 276 views
I am upgrading to 4.2 but have missed 6 versions of 4.2. I update my forum by downloading the update and uploading it to my server as I cannot do it automatically. Do I need to upgrade incrementally? (e.g. 4.1 to 4.2.0, 4.2.0 to 4.2.1) or can I upgrade all in one go with the latest file it offers me in the update centre?
Last reply by PPlanet,