Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- Error upgrading from v. 4.7.6 to 4.7.18
- Last reply by Salvatore Torsi,
22,826 topics in this forum
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- 0 replies
- 199 views
Is there an existing way to import a large number of threads to pages, or does it require some custom devleopment? Thanks!
Last reply by silenceheaven, -
- 1 follower
- 7 replies
- 359 views
I moved my community from one url to another. Everything works but I can't find a way to change the name for the tabs. I went from Gamerdads.ca to GameCanadian.ca.... but it stills shows GamerDads.ca on the tab and I changed my general configuration too in the admin panel. What am I missing?
Last reply by Nathan Explosion, -
- 3 replies
- 219 views
New Block > Plugin > Image Feed I am pulling only 1 image based on 1 condition ( Sort by view A to Z) ------------------ When I create this block, and place in the page .....the appearing widget is of a small size, and I want to increase the size such that image can take full space of the container similar as we attach an image in the editor... --- In block we have a custom templat Currently is like this image and I want like this Sincere thanks in advance..... Please help... This is the third time I am creating this topic........ M not sure if I am able to present the problem i…
Last reply by Saurabh Jain, -
- 2 followers
- 3 replies
- 307 views
I like to keep a clean ship so have developed the habit of Pruning/Deleting old inactive Memberships. This began when I was still on the old Software Ikonboard (I was likely one of the last survivors of that BB Software.) It was PERL based and the less data baggage the better, and I also Pruned old Topics, saving the best to an Archive Forum. How would one Prune "Dead Wood" Memberships on IPS, preferably a Mass type Prune rather than one at a time of course. With the criteria being a Member that had not signed-in to the Board for let's say 2 years. (That's an arbitrary number. My Board is 16 years old and I've had Members completely disappear and suddenly reappear 5-…
Last reply by Joel R, -
- 2 followers
- 5 replies
- 224 views
Hi community, is there any way for renaming tags? For example: I just want to rename the tag "xyz" with "xyz123".
Last reply by Joel R, -
- 1 follower
- 0 replies
- 234 views
Hello I have a site with members registering on mountain tops and acitivity feed menu like this. All activity looks like this - and this is what I wan't for all members by default. Not like this - that is All content. This is my settings in ACP. I just can't figure out how to alter this so that they see every summit climb for every member.. Did I miss anything?
Last reply by Kjell Iver Johansen, -
- 1 follower
- 1 reply
- 264 views
Hello folks, Hopefully this is in the right section. If not, feel free to move it. I'm having a little bit of a problem updating our software through the AdminCP since I do not know how to manually run SQL queries on the database and it's giving a warning saying the large size of the database may cause it to time out. I asked in a support ticket, and was informed that we really needed to have somebody who knew how to manually run these queries when updating. I am not that person. So, we're looking for somebody experienced with this sort of thing that would be willing to update us to the latest version and run the queries that pop up (and perhaps in the future also…
Last reply by DawPi, -
- 2 replies
- 282 views
Hi, I am trying to activate the Google Loginhandler, but whatever I do I get the error "Google rejected the details provided. Please check the details you provided have been entered correctly and try again." I am pretty sure I set up Oauth, put in the correct Cookie URL and Call Back URL and activated the Google+ API as best as to follow the outdated Invision Tutorial. Does anybody have an idea what the reason could be? - Marian
Last reply by bridges101, -
- 2 followers
- 4 replies
- 486 views
For some reason my Pages article RSS feed is not in chron order: https://www.celiac.com/articles.html/?rss=1 It is also showing some older stuff from from Feb. 22, for example, while skipping certain items in between. I did just have IPS import all my articles recently from a different application, and we've run the re-indexing on all posts, articles, comments, etc., and this is now complete. Any ideas?
Last reply by sadams101, -
- 1 follower
- 2 replies
- 354 views
Hi there, I cannot find the setting in the AdminCP to change the attachment quota for the members of my board. Please, anyone can lead me in the right direction? Thanks in advance
Last reply by jmmartin, -
- 2 followers
- 2 replies
- 250 views
Hello, I want all forum titles clickable when posting. When click on forum title, it shows dropdown subforums. Please help me. Thanks
Last reply by trananhls, -
- 2 followers
- 4 replies
- 222 views
Hi guys, Is there an out-of-the-box setting or a plugin to prevent users from rating (i.e., giving stars to) his own contents? We've seen lots of users creating topics and rating it 5 stars... :/ Thanks in advance. Gabriel
Last reply by Adriano Faria, -
- 2 followers
- 0 replies
- 236 views
I need move a lot of messages to a new forum. First I search for them and then move it, but we already know that in the search results it is not possible to select them to move them. Someone knows some way to move, or I will have to do it one by one. ? Many Thanks.
Last reply by pequeno, -
- 1 follower
- 1 reply
- 395 views
Hello, I'd like to either get some advice if possible, or report a possible bug with IPS 4.2.x with regard to dealing with directories on SMB shares. I have a test installation located on an SMB share, with the html root of the website located on a share like so: \\smbserver.domain.net\web\ips4\html The problem is, regardless of any variation of the above path I enter into the constants.php for either the Datastore or Temp directory, IPS creates all the files in the wrong location. Specifically, instead of creating the files here: \\smbserver.domain.net\web\ips4\html ... it creates it here instead: \\smbserver.domain.net\web\smbserver.domain.ne…
Last reply by capei, -
- 2 followers
- 3 replies
- 243 views
You have 2 categories in this database. You can only have 1 category to store records in the database directly. I am confused so I have to make a separate database for each category in pages now? I just renewed my IPB license to start on my site again. I finally have the time to work on it. I didn't think I had to make a separate database for each category before. [edit] I have added articles to more than 1 category. I am just wondering what the warning is for now.
Last reply by JoshB84, -
- 1 follower
- 0 replies
- 198 views
Hey there! We have several marked events on our website for featuring, that have a display banner... usually a picture from a previous year, or a company banner logo... like such: We're building our website homepage off REST API calls to display in a different template, and would like a way to retrieve these images. I did not see it in the JSON response for EVENT however... Is this something that can be currently achieved? If not, could this be added to a future update? We'd really love to have this ability
Last reply by Alay, -
- 1 reply
- 291 views
We decided to limit the image post size to 700 pixels maximum in width and length and when we was doing the work on the forum server many of the attachments was over sized 2000 plus x 2000 plus of nothing of great value, members just download from the web and uploaded to the forum... Now on the forum this is a global setting and not in group content setting which only allows the same setting for all forum members but we have a group of members that post regular photo reports which want to use larger images.. i'm asking if this can be added into group content setting then we could create a secondary groups ie "photography" which will allow them members to post la…
Last reply by Nathan Explosion, -
- 2 followers
- 3 replies
- 211 views
Just dragged and dropped forum category with sub-cats, and they have all gone. The Main category is now not in the Forum list and my forums are down. Has this happened to anyone else and how did you fix it?
Last reply by Daniel F, -
- 1 reply
- 269 views
I set one of my pages as the index page, is there an official way to hide the title (only showing the site name instead) or a fancy template expression to do so? Thanks!
Last reply by CSSlife, -
- 2 replies
- 247 views
Hello, I want to embed the forum into my site, which means forum will be using my user database (including google, and facebook register and login) Forum site will be seperated from my main site (e.g. http://forum.mysite.com, http://www.mysite.com), and the look will be the same with my www site. Seems I have two options like the below: Changing header and footer using theme configuration Using SSO But I still cannot find the best solution to integrate member register and login between 2 sites. Anybody can lead me to the workthrough? Thank you.
Last reply by JayKim, -
- 0 replies
- 229 views
How can I do this? I don't want RSS scraped topics flooding my topic list ?
Last reply by CSSlife, -
- 3 followers
- 5 replies
- 348 views
When will these be updated for 4.2.7? I have a few themes I need to update and 4.2.7 has a security patch, so I'd like to update. Thanks
Last reply by Square Wheels, -
- 3 replies
- 271 views
I went into our database and messed with our Forum Bot and changed the member ID to 10000. Since then I deleted the Forum Bot, but now the ID of whoever registers falls after 10000. I only have 8 people right now on our forums. Anyone know how to fix this?
Last reply by NaisA-, -
- 2 followers
- 5 replies
- 252 views
I have a profilefield with an URL setup like this Now - it is not possible to click the link to get to the blog - how do I achieve that? Is is just displayed as text..
Last reply by Kjell Iver Johansen, -
- 1 reply
- 255 views
How to make the posted at the button or the top... and remove the big blank area... by the name i want something like this..
Last reply by EvilAim,