Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- Error upgrading from v. 4.7.6 to 4.7.18
- Last reply by Salvatore Torsi,
22,826 topics in this forum
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- 1 follower
- 2 replies
- 255 views
We are getting an error when uploading an image from an iPhone Photo Library to a forum post. The file uploads with the status bar going all the way to the end after which the following error pops up. It was working fine before so not sure what's happening.
Last reply by NordWulf, -
- 13 replies
- 508 views
I need some help to make the look of my downloads better, currently because of the extra fields we need the sidebar looks terrible and is difficult to read, is there a way I can place the extra fields into the main body rather than the side bar? or alternatively could somebody make a plugin that would do this?
Last reply by newbie LAC, -
- 4 replies
- 274 views
Do the comments from pages link with the comments from the forum? I'm noticing when a comment is made for an article it doesn't show in the forum and comments made in the forum doen't show under article comments.
Last reply by bridges101, -
- 0 replies
- 202 views
Is there a direct link to all venues that is possible to use in the front end?
Last reply by vanderbroms, -
- 1 follower
- 2 replies
- 437 views
When doing member queries, the CustomFields response property seems to be improper JSON. API Documentation says it should be returned as an Array of objects, however both the customFields property and the Fields property seems to be coming back as an object with numeric properties rather than array indices. Is this a known issue? Any work around?
Last reply by Aiwa, -
- 1 follower
- 1 reply
- 231 views
In IPS 3, there was a tool where you could use the admin web UI to bulk import files from a directory. Downloads > Tools > Bulk Import From Directory Was that removed in IPS4? If so, please bring it back, and soon. I routinely import large amounts of files. Are there alternative ways to do this in IPS 4 besides manually filling out forms?
Last reply by Joel R, -
- 1 reply
- 238 views
Is there a way to set custom metadata for a page using blocks?
Last reply by bfarber, -
- 1 follower
- 3 replies
- 287 views
So I am just getting into playing with the REST API. I know how to request a specific page from the results list in the query, and I know how to walk the array to get the event information I'm after. However if I don't specify a specific page in the query can I change pages in the results? For example: Array( [page] => 1 [perPage] => 25 [totalResults] => 161 [totalPages] => 7 [results] => Array Is there a way to iterate through page one events 1-25, then iterate through page 2, etc. without having to re-query?
Last reply by bfarber, -
- 1 follower
- 2 replies
- 235 views
Please advise - is there any way I can change sorting within database categories for Pages? Whatever I set for the database itself works only for the page it's embedded in but when I enter the category entries are sorted by record ID - and I want to set default as "publication date" everywhere. If it needs a workaround in the database please tell me where can I find this because I've looked in admin panel and nothing works. @opentype maybe you can advise please? Thank you in advance for help regarding this. I want to dump Wordpress and switch entirely to IPB but that's an important obstacle to overcome.
Last reply by Nebthtet, -
- 1 follower
- 4 replies
- 275 views
Got the following error message... I have changed the uploads, datastore and plugins permissions to 777. Is there any other folders I should change the permissions on and/or is there a solution to this problem?
Last reply by bfarber, -
- 5 replies
- 269 views
Was messing with my member groups and accidentally unassigned my self as admin, now cant access admin panel whoops. Any ideas how to fix
Last reply by GeneralMitch11, -
- 0 replies
- 212 views
I have looked everywhere and cannot find the permission where uploads need to be approved by staff. I am trying to make it where only certain groups posts do not need to be approved.
Last reply by JoeyBiii, -
- 1 follower
- 0 replies
- 185 views
Don't know if this is a bug or what but I turn the board offline to install a new skin, install the skin mark it as the default front end theme and check the offline status in the ACP and the button is now green again and the board is online even though I don't want it online yet as I want to check everything out before going live? Why is it automatically turning itself back online? If I remember right it also did this behavior when I upgrade to the newest versions. Thanks
Last reply by Genestoy, -
- 1 follower
- 4 replies
- 248 views
I created a marketplace section with Pages and running in the following issue. The 'Add new' button is not showing on small screens so you can't add a new record / ad. I can't figure another way to a new record. Any thoughts? http://horology.world
Last reply by NordWulf, -
- 1 follower
- 0 replies
- 213 views
Hopefully someone can help... Is there a way to detect what forum someone is viewing (while viewing a topic) inside the header skin? Basically I want to remove certain header items if they are viewing an off topic forum. Thoughts? Help? Thanks soo much to anyone that can help!
Last reply by Fast Lane!, -
- 1 follower
- 2 replies
- 212 views
In the database or in a file? Where exactly? Thanks.
Last reply by Ramsesx, -
- 2 replies
- 254 views
i have commuuty in cloud so i already setup facebook logins but problem is twitter i followed the steps for setting up twitter logins but its rejected saying Twitter rejected the details provided. Please check the details you provided have been entered correctly and try again. so i did type in detials correctly - What the heck? so i need help with that thanks
Last reply by AmericanRev2, -
- 0 replies
- 382 views
Hi, i'm new with managing a forum. I'm trying to change the url, but I still got the error : There seems to still be a installation of Invision Community at the URL on file. Before you can change the URL, you must first remove the existing installation. Should I remove the entire board? It seems a big job just for a url update... Thanks, Alex
Last reply by lab_alex@hotmail.com, -
- 2 followers
- 8 replies
- 292 views
Damn, i did something stupid. I merged an old topic to the new one..... Wrong way this old topic is very populair on google. Now the topic is gone and i wish i could undo this. I think you cant undo a merge. So i need to redirect the old URL to the new topic id / URL. How can i do this?! Hope there is someone with a Solution..... Regards!
Last reply by PPlanet, -
- 2 followers
- 1 reply
- 235 views
Hello ! On my board, when I make a quote, I get a breakline inside quote : before and after the text. This forces me to edit the message to remove the breaklines each time I make a quote. Example : Is there a way to fix this ? Thank you.
Last reply by opentype, -
- 2 followers
- 6 replies
- 366 views
Trying to duplicate their Bug Tracker for our forum: https://invisioncommunity.com/4bugtrack/ Pretty much everything working except for two things: When you click on Create New Bug there is a text box entitled "Writing helpful bug reports". How do I add a similar section to my "Create New Bug" page? In my Create New Bug page above the Title input box is a field that looks like URL: https://example.com/bug-reports-r# [Change] How do I get rid of this line? Probably this will require editing templates?
Last reply by Ramsesx, -
- 3 followers
- 4 replies
- 302 views
Is there a way to rename Clubs? I run a science fiction-based roleplaying community and we would rather rename Clubs to Factions or Organizations. (Factions preferably, but Organizations is okay). or just whatever we want to call it. Is there a way to do this?
Last reply by Bluto, -
- 0 replies
- 208 views
No doubt am doing something wrong but blowed if can figure this out Have created a new template and new css file (for forum not pages) According to IPS Help Guides: However, I am finding this is not the case. It is finding the custom.css file but will not find the new css file (which is directly below the custom.css file Anyone have any ideas why this is happening Figured out the problem
Last reply by steve00, -
- 1 follower
- 2 replies
- 246 views
I am modifying a 4.2 default skin and just discovered that the file placements are totally different in 4.2 than they were in previous versions. My board skin images were always in /public/style_images/skin name/image1.png There is no such folders anymore that I can find so where are the skin folder/files? Thanks for any help
Last reply by Genestoy, -
- 3 replies
- 259 views
I switched my server over to PHP-FPM instead of SUPHP. I cannot tell for sure if my cron jobs are working. Is there an easy way to tell this?
Last reply by bfarber,
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