Technical Problems
Run into an issue and need help from the Invision Community Team?
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Subforums
Problems related to your server or other classic, self-hosted edition issues.
- 4.7.18 - Support request removed ?
- Last reply by D-Trox,
22,828 topics in this forum
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- 2 followers
- 3 replies
- 253 views
I'm finding that the new gallery lightbox on mobile doesn't work that well when scrolling. I've tried my theme and the default theme. Seems when using the touch interface it wants to scroll the page behind the lightbox also, almost confusing the gesture. It's tough to use on mobile. Anyone else seeing this? I'd almost rather have it back to a page layout.
Last reply by Jaymez, -
- 1 reply
- 203 views
If we try to create an event that lasts longer than 24 hours, we receive this error even though we are not setting the event to repeat itself. Tried checking and unchecking different boxes, it all boils down to the dates. Anything under 24 hours will save, anything over will give that error.
Last reply by ahc, -
- 2 replies
- 235 views
How do I change these two colors in .CSS ? I am trying to change the two colors in the breadcrum path in the .css. How can I do such, please?
Last reply by jackflash, -
- 1 follower
- 26 replies
- 672 views
Hello all, Is it normal for any video uploaded not to have a thumbnail displayed?
Last reply by LDDG, -
- 1 follower
- 7 replies
- 279 views
Since the upgrade (which I installed from scratch as instructed) when a poster is quoted it no longer show you who the quote is from. Similarly the moderator boxes when you ask it to pin something or delete a post...those boxes come up blank. Is this purely something to do with my theme (Chameleon 4.3) which is up to date or something in the code?
Last reply by Barry Richmond, -
- 4 replies
- 358 views
I would like to hide the registration buttons from the public but still be able to send a registration link to potential members. can this be done
Last reply by Reality Capture Experts, -
- 2 replies
- 223 views
If I wanted to hide registration text? where would the css go?
Last reply by Reality Capture Experts, -
- 2 followers
- 2 replies
- 519 views
I'm not sure if this is a bug or not, but I have a task that runs every minute. If the forum is set to run with a cron job, the task runs every minute, as it is supposed to. But when the forum is set to run tasks with Traffic, the task is run every time someone refreshes a page despite having been set to run every minute. Setting the task to run every 2 minutes makes this behavior disappear.
Last reply by LZDigital, -
- 3 followers
- 2 replies
- 294 views
Hi guys - Can someone direct me on how to remove the "Picked By" line in the emails for Our Picks? Thanks - Chad
Last reply by DSystem, -
- 2 followers
- 4 replies
- 482 views
Hi, my admincp shows me following recommendation You are running MySQL version 5.5.5-10.1.26-MariaDB-0+deb9u1. While this version is compatible, future releases of our software will require version 5.6.2 or above. But installed version is mysql -V mysql Ver 15.1 Distrib 10.1.26-MariaDB, for debian-linux-gnu (x86_64) using readline 5.2
Last reply by Tripp★, -
- 1 follower
- 2 replies
- 246 views
Customer renewing on their subscription but this message is not correct as the CC on file isn't going to expire till 2020?
Last reply by Ocean West, -
- 1 follower
- 0 replies
- 178 views
www.xyz.com community 1 abc.xyz.com community 2 on sub domain I want community to be different in terms of content... but users are same.... how can we make them look as for user it looks same site in terms of sign ups.. logins,..... both are currently in cloud
Last reply by Saurabh Jain, -
- 1 follower
- 0 replies
- 241 views
How can I check if VigLink is working? In ViglLink Publisher Dashboard I see 13k views but no single click. https://publishers.viglink.com/publisher/install#checkInstall sais Success! You have installed the code correctly! Can I check the html source code? Does Viglink change the href parameter / the target url? or is it done via javascript?
Last reply by eskaiter, -
- 1 follower
- 1 reply
- 267 views
Hey folks - The FB login link stopped working (again) so we have to figure out what's wrong with our settings in the app. We added an SSL cert but it didn't solve the problem - This thing has been driving us crazy (again). Hoping someone can point us in the right direction? -James Here's the error message: Can't Load URL: The domain of this URL isn't included in the app's domains. To be able to load this URL, add all domains and subdomains of your app to the App Domains field in your app settings.
Last reply by Stuart Silvester, -
- 1 follower
- 2 replies
- 215 views
I found an issue on my own forum and the IPS forum. In ACP this leads to an error message, on the forum it leads to no search results. To reproduce the issue: Search the IPS forum for this phrase - Searching Your Community Now select Find results in ... Content titles only Then run the same search with quotes around the words like this - "Searching Your Community" Strange behavior.
Last reply by Joel R, -
- 3 followers
- 9 replies
- 312 views
In 4.3, there is a new button, Hide. What is this for? Does everyone see it, or just admins / mods?
Last reply by Maximilian Vogt, -
- 1 follower
- 2 replies
- 230 views
Is there a way to run background task/background process manually in 4.3? I remember it was possible in 4.2 but i don't see the run all background tasks manually anymore
Last reply by bfarber, -
- 1 reply
- 277 views
I am trying to install on centos 7 using the following setup: * php-fpm7 (docker) * mariadb (docker) * nginx (non-docker) Everything works up until I try to get past the database settings, it can connect perfectly fine but just spits out the following error: no such file or directory The above does not help me in any way what so ever, I believe it to be something to do with the socket field (left blank in my case) - I am not using a unix socket so this should not be needed? (nor is it available in my setup) It should be connecting via. TCP. I could not seem to post in the peer to peer help forum so unfortunately here I …
Last reply by bfarber, -
- 2 followers
- 2 replies
- 317 views
----- Main Issue I'm wondering if anyone else here uses Bluehos's cloud server plan, and if they have problems with Bluehost's server side Varnish caching system. My site's been having this ongoing issue where, when the Varnish caching is enabled on my Bluehost account (Bluehost login > performance > caching control), we get what we've not so fondly come to call "the logout bug". The effect being that the user is automatically logged out on the sites main home page, but is not logged out anywhere else on the site. Visit some sub-forum, logged in. Visit the home page, logged out. Back to the sub-forum, logged in again. We were eventually able to narrow …
Last reply by GrandTheftArmA, -
- 0 replies
- 232 views
Can anyone point me to this setting? I set it up in php.ini but in whoisonline widget php i dont find the settings anymore in 4.2 i found it Need it for 4.3
Last reply by milan122, -
- 11 replies
- 344 views
I use the Pages, Blogs, and Forums apps. My dashboard's Users By App pie chart shows me usage by those apps, but it also includes something called "System." There is not an explanation of what "System" means, but my guess is that this must represent usage of certain background processes, which really don't matter much to a site owner like me. Knowing the System usage, in comparison to my apps, throws off my stats so that I can't really tell what the ACTUAL percentages are for my ACTUAL site's apps. I really just want to see the correct app usage here in this pie chart. Is there a way to remove "System" from this chart?
Last reply by Adriano Faria, -
- 3 followers
- 7 replies
- 350 views
Hi guys, I want to build a home page using Pages however, I am really unsure of what I am doing. I know this may sound stupid but, I just really see the editor option. I was wondering if some of you guys could showcase your home page / pages designed via IP Pages. I would love to know how you did it as I am 100% new to using pages in this way. Thank you guys!
Last reply by LDDG, -
- 1 reply
- 242 views
Hi everyone, I have added a new Profile Field, to allow members to upload an image. The image would then be displayed in their postbit throughout the forums. And it displays nicely on their profile. To make it into a reward, I want to tie it with a user group promotion (i.e. you need a count of 500 content before you can use this profile field) Is it possible to allow a profile field to be used only for certain user groups? Anything out of the box or via a plugin to achieve this?
Last reply by newbie LAC, -
- 3 replies
- 316 views
Hi all, First of all, I would like to point out that I've been a customer for a few months now and I think that IPB is an absolutely fantastic product. I was able to convert our community site (www.astrosurf.com, which has been in existence for 20 years) without much difficulty. With the API, we were able to convert our forums (40,000 members and about 1,500,000 messages) that were in a very old proprietary format. By adding a few plugins and apps, our site works wonderfully well and its activity has increased significantly since we switched to IPB. However, I still have a problem that I cannot solve. We have a forum in which members post many high reso…
Last reply by Jean-Philippe, -
- 4 replies
- 432 views
Im trying to embed a google form into a post but its not displaying. I use the HTML that the google form creates and use "code" on the forum post, paste in the link, but doesnt display. Any ideas?
Last reply by GeneralMitch11,
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