Technical Problems
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Classic self-hosted technical help
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Problems related to your server or other classic, self-hosted edition issues.
- MySQL v5.6 to v8 or compatible v10 MariaDB ?
- Last reply by Miso,
22,956 topics in this forum
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- 2 followers
- 7 replies
- 540 views
I updated my www.concertina.net site this morning to 4.7.14 and everything seemed fine. Then this afternoon something broke and nobody (myself included) can post or start a topic or send a DM, and the whole UI on the front and back end has many things broken. See attached... any ideas?? Thanks, Paul
Last reply by pss999, -
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- 1 follower
- 1 reply
- 401 views
We have logged into our forum today, and the 'Article' functionality has disappeared. When you navigate to ...articles.html/ on our forum nothing is displayed. In the Admin area, under 'Pages' the function for editing or adding new articles has disappeared. We need some help understanding what has happened. It was all ok on Friday and the forum hasn't been touched since then. Posting here as we can't find any other way of contacting support (which is extremely frustrating). Thanks
Last reply by Jim M, -
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- 2 followers
- 6 replies
- 652 views
Good day to everyone, We have a HubSpot plugin installed in our WordPress which is responsible in displaying its own chat widget/bubble but this widget is not passed on or being displayed in /community. Is there a way for me to have it displayed in /community? or to pass on what's existing in most of our WordPress pages to /community? It's probably the same issue with the UI or display headers which is different for both our WordPress pages and the Community. *** Our website is a membership website so it needs login but below are images of our WordPress page with the chat bubble and the Community page (both looks different)
Last reply by Marc, -
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- 1 follower
- 3 replies
- 2.4k views
As you can see from the screenshot below, there seems to be an issue with the X Timeline block not updating the timeline. The block seems to be stuck from over two years now, and refuses to update. I originally thought this might have been due to the changes by X (Twitter) and I decided to wait until the last update to see if this would fix the issue. Is there anything else which could be causing this to happen?
Last reply by My Sharona, -
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- 2 followers
- 7 replies
- 671 views
Scenario, "Permanently delete content" has an x day period set before permanently deleting content. In Downloads after a file has been "deleted" it is possible for the "Get Support" topic to be recreated when using the "rebuild topic content" feature in "AdminCP -> Downloads -> Categories -> Forum Topics" whilst the Downloads file is awaiting deletion. It would be better if the "rebuild topic content" only rebuilt content that has not been set for deletion... Ted.
Last reply by Teddy Rogers, -
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- 3 replies
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i can't login in my admin panel here https://www.drivingitalia.net/admin/ my normal login with username "VELOCIPEDE" don't work and the site request an email adress???!!
Last reply by Jim M, -
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- 2 followers
- 5 replies
- 697 views
In Courses, clicking a large image does not open the image viewer as it does in the forum. Instead it opens the image full screen and there's no "X" button to close the image. The only way to go back to your lesson is to click the Back button on your browser.
Last reply by Marc, -
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- 2 followers
- 6 replies
- 791 views
The notification shows constantly, even if nobody has requested deletion. And I don't get an e-mail if a user has asked for deletion.
Last reply by Marc, -
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- 3 followers
- 13 replies
- 976 views
I haven't enabled hive in my community, why is this button showing?
Last reply by Marc, -
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- 2 followers
- 3 replies
- 640 views
Hello, We got a question/potentially a bug, we currently have the following option disabled. However we got a notification that there is a possibility to bypass this. Maybe better to explain further in private messages? Kind Regards, Thomas
Last reply by Marc, -
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Not sure if this has been reported or if this is working as designed or not... I don't use a "moderators" group. I give individual users various permissions to perform various tasks. MY goal is to give one of my users permissions to ONLY move files within my Files sections. The user can move files one at a time, but they don't see how to select multiple files to move. User is given ONLY option to Move content. This gives the user the option in file view for move the file: However this does not give the user any boxes so they can select multiple files to move. If you give that user ALL permissions for th…
Last reply by Marc, -
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- 1 follower
- 3 replies
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Hi, We are trying to provide access to one user for Search Engine Optimization and we are unable to achieve that. 1) Added new user under members group. 2) Under MEMBERS>STAFF>Administrators -- Added this new member and selected restricted access. Enabled access only for few option and Search engine optimization as one of that. 3) When I login with the user I can see the option which I provided in the dashboard but when I click on the 'Search Engine Optimization' it shows below error...other options are working just fine. Any idea what I am doing wrong?
Last reply by Marc, -
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- 2 followers
- 13 replies
- 1.3k views
Hi, what is causing this error? (Club memberships.) Error code: 2X212/4
Last reply by Marc, -
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- 2 followers
- 2 replies
- 683 views
You can't search just a specific error without an endpoint and you can search specifically for GraphQL and trying to show all again you basically have to navigate away from this section and back to get the default to restore
Last reply by Marc, -
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- 2 followers
- 12 replies
- 1k views
Hello, My server currently has a problem with emails not being sent via SMTP using Sparkpost. Port 587 is open. No errors were reported at Sparkpost. I've made no changes, but Dovecot is being spammed and rejected to death from Russia more so than usual, aside from that I went looking for clues. When I do an Email Test from the AdminCP, but only this shows: There is no actual text message, just the icon; when I look at the Email Error logs, they are empty.
Last reply by Marc, -
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- 2 followers
- 9 replies
- 777 views
Despite the title, this may not qualify as a bug. When viewing the members list in the ACP and clicking on the "Administrators" button, there is an account that is showing up twice. The reason is because it has ACP access via group and because of being added as an admin directly. Thought I should mention it in case it is deemed to be a bug. If it's not, then as a feature request, when listing accounts that have ACP access in the Members list, perhaps have an indicator as to why they have the access? (group vs account) Then seeing the same account listed twice but with two different reasons would make sense.
Last reply by Marc, -
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- 2 followers
- 2 replies
- 480 views
Steps to reproduce: Enable the advanced setting Enable template disk caching? Add some random text/content in a template, and verify it shows in the template you edited. Revert the template, and verify that the page still shows the content you added in #2. Clear the cache from the Support page, and verify the content you added is now gone from the template. Re-saving the template as-is, with no edits, and then reverting it again also works. The issue is with the REVERT button not updating the cached file (unlike the SAVE button).
Last reply by Marc, -
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- 1 follower
- 6 replies
- 752 views
I've tested this on a local install of v4.7.10 with no add-ons to eliminate any issues with my live site. Is this a bug? To repeat the error, add a checkbox set to the member profile. Set some options for this field on a member. Create a Bulk Mail and set the filter to match one of the options. Press Save and I get this error when the expected result is it should find the member.
Last reply by Marc, -
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- 1 follower
- 5 replies
- 583 views
I've noticed that some Field types do not allow the Search behaviour to be changed, the option is not displayed. For example, adding a new custom profile field with a type of Text does allow the Search to be altered. But changing the Field type to Number does not. These other types also do not allow the search to be changed: Address, Checkbox, Code, Color, Date, Member, Poll, Rating, Upload and Yes/No. Is this a bug or intentional? I should point out that this as been checked on a local install of v4.7.11 beta 1.
Last reply by Marc, -
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- 2 followers
- 2 replies
- 519 views
The larger arrow pointing down (or to the right when collapsed) makes sense. But what's the extra one for? Bug in aesthetics?
Last reply by Marc, -
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- 1 follower
- 4 replies
- 598 views
I am receiving notifications from Google that threads which are marked Solved in my forum have validation errors: Is there a plan to fix this issue?
Last reply by Marc, -
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- 1 follower
- 2 replies
- 570 views
Hi can u fix that problem ? The issue is that moderator can give warn to user and give him minus X points from achievements points witch is normal but error appears. EX1264 And UPDATE `ipb_core_members` `core_members` SET `warn_level`=9,`temp_ban`=1693864799,`members_bitoptions`=302055424,`achievements_points`=-28 WHERE member_id=XYZ IPS\Db\Exception: Out of range value for column 'achievements_points' at row 1 (1264) The problem is like from first version of achievements points and still no one fix.... Nothing urgent but please fix 🙂
Last reply by Marc, -
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On a site with a lot (really a lot) of clubs, the function \IPS\Member\Club::clubs() becomes rather slow because there are no indexes for the suggested columns in the phpDoc text: /** * Get all clubs a member can see * * @param \IPS\Member $member The member to base permission off or NULL for all clubs * @param int $limit Number to get * @param string $sortOption The sort option ('last_activity', 'members', 'content' or 'created') * @param bool|\IPS\Member|array $mineOnly Limit to clubs a particular member has joined (TRUE to use the same value as $member). Can also provide an array as array( 'member' => \IPS\Member, 'statuses' => array…
Last reply by Marc, -
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- 2 followers
- 2 replies
- 483 views
If you give a member group the Bypass automatic moderation permission, they can upload files to a category with the Files must be approved? moderation setting enabled without being moderated. However, they cannot bypass the New versions must be approved? moderation setting (i.e. they still see a notice that their new version submissions need approval, when they should be able to bypass this moderation requirement).
Last reply by Marc, -
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- 2 followers
- 5 replies
- 692 views
Note: tested on earlier versions too; same occurs. Login to the ACP Naigvate to System => (Settings) Posting -> Word Expansion Create an entry Type: Acronym Word: Test Expansion: "Test" Click Save Result: saves fine Edit the entry Click Save Result: Nada, nothing, zilch!! Change expansion to something else: sausage (for example) Click Save Result: Nada, nothing, zilch!! Repeat same with 'test' instead of "test". Posting — Mozilla Firefox 2023-06-06 16-27-58.mp4
Last reply by Marc, -
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