Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- "This theme file could not be saved"?
- Last reply by Jim M,
22,928 topics in this forum
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- 1 follower
- 0 replies
- 302 views
One of the required fields in my community - City. I can search by City in member's searh tab, but how to filter by City in Bulk Mail, or mb how to add people from one City to one group? Please help! If it is possible
Last reply by olegm, -
- 0 replies
- 252 views
Is there a way to move the notifications that appear at the bottom of the screen, when somebody quotes you, thread reply notifications, etc. up a bit so they don't hang on the bottom of the screen?
Last reply by mwcboard, -
- 2 followers
- 1 reply
- 239 views
I'm currently upgrading my site from version 4.4.2 to version 4.4.6 Is it better to upgrade one version at a time, and let each one "bake in" for a couple days, or is it ok to just upgrade straight to the newest version?
Last reply by Joel R, -
- 1 follower
- 1 reply
- 216 views
Hi Guys - I'm close to switching from Google Ad manager to the built-in Advertisements app. The one feature stopping me from moving is the lack of reporting. I need to automatically run impression and click reports on advertisements and have them sent to advertisers each month. I don't see any way to do this in IPS. Question 1: Is there anyway to run reports that show the number of impressions and clicks an ad has received for a given time period? Question 2: Is there anyway to automate such a report and have it sent to a few email addresses per report?
Last reply by Bluto, -
- 3 followers
- 7 replies
- 346 views
Hi y'all, Hope this is the correct place to ask this question. I just purchased a license to ipb and we're excited to be moving from bbPress to IPB. We're used to using conditional fields from our old forum software and I was wondering if anyone knew of a plugin that adds conditional custom profile fields? I did a search but had 0 relevant results. Thanks!
Last reply by kmk, -
- 3 followers
- 34 replies
- 1.8k views
Some of my members complain that sometimes image uploads fail with error 200. What makes the issue extremely annoying is that: - It is not confined to certain files, one time it can be one file, another time can be another. Trying the same file a few times helps from time to time, but not always - It is not confined to a single users, some of them have the issue. Unfortunaltely I cannot replicate, for me everything works fine. - It is not confined to browser/os - It may depend on the size of the file, but it probably isn't - It may depend on the time it takes to write a post, but it probably isn't Here you can see screenshot from one of my users, you can…
Last reply by Dean_, -
- 1 follower
- 3 replies
- 245 views
Hi. I'm planning on uploading a large number of photographs into the gallery, which have previously been hosted elsewhere. Is there a way to stop these images appearing in the latest gallery feeds/unread content sections - to avoid the duplication of old images?
Last reply by Joel R, -
- 1 reply
- 259 views
Hi. I've found that thumbnails for the gallery are being dominated by the watermark, which is automatically applied when the images are uploaded. Is there a way to remove watermarks from thumbnails, or at least reduce their size? Many Thanks.
Last reply by Dean_, -
- 2 followers
- 3 replies
- 248 views
Hi, where can I give a moderator a permission to View & Restore revisions for the articles created in a database via Pages? Ideally I need this permission for only one user and not the group. Thank you, Sonya
Last reply by Sonya*, -
Friendly URL
by kmk- 3 followers
- 4 replies
- 698 views
Need help to create a friendly url page. Delete this element: index.php? make it like: xxx.xxx/com/friendly I use subdomain for my website, not sure if this is why the Advanced PATH Aliases Lite not work, because don't let me place the subdomain dot(.)
Last reply by Sonya*, -
- 7 replies
- 488 views
I have a member who is inactive and their email address is no longer valid. I would like to remove them from following topics and forums, but am not able to do so. They had signed up with FaceBook and that connection is no longer valid and I am not able to log in as them from the ACP. How can I remove them from following without deleting their account?
Last reply by nylyon, -
- 6 replies
- 272 views
HI, I have setup an test url , All is working but the admin panel is not working properly. It's because of the js and css path in source is showing the main url and hence blocking to load js and css for test url admin due to cross origin load. The icons are not visible due to css missing and the clicks also not working properly due to js miss. Can you tell where I should check the js and css load url so that i make them to load from test url not from the main url. Thanks
Last reply by bfarber, -
- 4 replies
- 324 views
In the Commerce part of the Rest API, you can obtain custom field values, but not the "key"? So it would return 1/0 bool, but it wouldn't have then which one it is? I.e, if i make ToS Button, and it's a bool. When I try to extract that from the invoice or whatever, on the REST API. The REST API would return 1/0, but it would have absolutely ZERO information on what that specific field is, and what the name of it is? IS there any way to get that? or is that simply the API lacking.
Last reply by OctoDev, -
- 1 follower
- 2 replies
- 213 views
I have a member (Larry & Grace Heilman) and doing a "Search by Author" no matter what the search wording is will not find anything for them when they have 5000+ posts. I suspect it has to do with the (&) ampersand in their member name or a combination of more than one name? Is there a workaround when doing a search for members like this? Thanks for any help with this
Last reply by Genestoy, -
- 3 followers
- 3 replies
- 338 views
Just upgraded to 4.4.6 and now I am getting 2-4 member validation emails sent when a member registers for my forum and they need admin validation. A new member requires admin validation I have "Yes - Every Occurrence" set in the admin notifications If I have the "Yes - once until addressed" I get no emails at all Why so many, am I missing something or is this a bug? Thanks
Last reply by Genestoy, -
- 2 followers
- 5 replies
- 256 views
On a support ticket, every time the client answers, the Assigned To defaults back to Unassigned. Is that normal or a bug? Thanks...
Last reply by Giray, -
- 1 follower
- 4 replies
- 287 views
Hi, I want to use SSO option to check if user is logged in on forum: https://invisioncommunity.com/developers/docs/members-authentication/developing-single-sign-on-sso-integration-r65/ How can I check if user is logged in and active (if he click in activation email link)?
Last reply by bfarber, -
- 2 replies
- 418 views
Hello, Is it possible to color the username in the who's online list depending on their primary group? I remember this possibilty before but now the names are not colored. I'm on IPB 4.4.x Thanks!
Last reply by AutoMinded, -
- 1 follower
- 2 replies
- 298 views
Is it possible to update a database record from javascript? I'm trying to save the longitude and latitude values from a google maps geocode function but I can't for the life of me figure how to update a database record from javascript. I have the following code that returns the latitude and longitude from an array in javascript. var latitude = results[0].geometry.location.lat() var longitude = results[0].geometry.location.lng() I need to save the javascript variables "latitude" and "longitude" to my database with fields named "lat" and "long". I've been trying to figure this out for a few days now and haven't had any lu…
Last reply by Aiwa, -
- 3 followers
- 12 replies
- 353 views
Currently on my site when you register for free, You become a Member. How do I change that. If someone registers for free I do not want them to have the full privileges of a member. I have a member group called Registered Guest that has more privileges than a guest but not the full privileges as a member. Thank you. Jeff (Too many options confuse me) Thompson
Last reply by CaptJeff, -
- 1 follower
- 2 replies
- 361 views
Is there a way to do the following: 1. Guest navigates to the site at the top level URL (the one that ends in .com) and sees the Forums table as default 2. Guest logs in, and the freshly logged-in Member sees the Activity stream as default once logged in (and whenever he navigates to the top .com URL)
Last reply by Ryan Ashbrook, -
- 1 follower
- 3 replies
- 343 views
What line do you need to add to postContainer, so that it would display. In the place as in the picture.
Last reply by Pete T, -
- 2 followers
- 6 replies
- 406 views
Hi, Is there a way for admins/mods to read/watch from ACP or the forum a post made by a guest before registering ? Is this activity logged somewhere ? Thanks by advance.
Last reply by tonyv, -
- 3 replies
- 367 views
Hi I'm having troubles to view my community. I've uploaded and restored a backup to my new server. My wordpress blog is up and running, but the community gives a ERROR 500. In the error logs I can see the error is generated by file: init.php on line 1363 Anyone knows how to resolve this? This is standard code from IPS. [Thu Sep 05 23:03:34.073035 2019] [lsapi:error] [pid 602543:tid 140384514426624] [client xxxxPRIVACY IP ADRESS MASKEDxxxxxxxxxxx] [host www.aardgasrijder.be] Backend fatal error: PHP Parse error: syntax error, unexpected '?', expecting variable (T_VARIABLE) in /home/aardgas/domains/aardgasrijder.be/public_html/forum/init.ph…
Last reply by bfarber, -
- 2 replies
- 276 views
I was wondering if someone here could help me figure out how to modify a certain forum category and forums for that specific category to use images instead of text to give a discription of the forum and post counts?
Last reply by peer2,