Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- Unable to Register Through Firefox
- Last reply by Jim M,
22,830 topics in this forum
-
- 6 followers
- 19 replies
- 1k views
Hi! After updating to 4.3.1, my Online Users statistics in ACP dropped to zero, and it has remained at zero since. I know there are more online users than that... ? Anyone with the same experience?
.thumb.jpg.36c8d5a198f200db029c928da5e6e0fd.jpg)
Last reply by Selcuk Keles, -
- 7 replies
- 333 views
Hey guys! Got a question here. So, im using the Dreadnought theme by @TAMAN - love the theme, just 1 small issue. Where it has the site name, this text is extremely plain and basic, Id like to change that out with a picture (Text logo essentially) Now, I know I can do this with a HTML Code, as seen here: Now, the main issue is when I do this, the tab looks like this My fix request are one of either two things. Is there a way to change the name on the tab that does not call from the site's name? Or, is there a way to remove the name from the theme itself. If not, it looks like this:
Last reply by TAMAN, -
- 1 reply
- 340 views
It's possible?
Last reply by Matt, -
- 1 follower
- 2 replies
- 246 views
Hi guys, Is the "remove prefix" saved action gone? Cheers.
Last reply by Gabriel Torres, -
- 2 replies
- 227 views
I'm trying to make the clubs not visible unless someone is logged in to the forums. Right now, even someone who isn't a member can see all the clubs. I couldn't find anything pertaining to this in the documentation guides. Thanks for the help!
Last reply by Kitty Blu, -
- 1 follower
- 1 reply
- 379 views
When you visit any profile you see this next to the content count and join date: https://prnt.sc/q926ny I wanted to remove the Last Seen from being displayed. I remember it was just to delete a line in the theme templates but I dont remember where
Last reply by Pete T, -
- 0 replies
- 196 views
We're seeing reports from blogs that are marked private and our moderators can't seem to figure out how to access them. We get a permission error when following the report. Is there a permission/setting that allows moderators to see/access private blogs?
Last reply by CoffeeCake, -
- 2 followers
- 5 replies
- 409 views
A few days ago, the automatic embedding of videos from YouTube stopped working. Now when I copy the link, I get the following error message: But, if I manually set up a code (like the Forum automatically did until the other day)...for a specific video it would be this code: <div class="ipsEmbeddedVideo" contenteditable="false"> <div> <iframe allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen="true" frameborder="0" height="270" src="https://www.youtube.com/embed/oMDJI5_o0LI?feature=oembed" width="480"></iframe> </div> </div> ...everything then works ok: …
Last reply by Nesa, -
- 3 followers
- 9 replies
- 345 views
Hi guys, We are migrating a large forum from vBulletin to IPB. We've done plenty of testing and had some great support from the IPS team. Unfortunately, at the very last moment, we discovered a bit of a 'oh no' moment. The standard converter will not import PMs from vBulletin if they are replies only, i.e. not you don't have the original first message. The problem is that lots of users, back in the days of the vBulletin PM system, would only keep the last reply (to keep within their quota) or perhaps only keep an occasional reply if it had something useful in it. These types of messages disappear when we do the conversion as the IPB converter cannot re-create t…
Last reply by CoffeeCake, -
- 2 followers
- 7 replies
- 491 views
hi, could you help me on making such a custom field in pages. that custom field would be for inputting the news source url of the original article that I've posted. I wish to simply paste the url in the custom field area and I want the output to be shown under the article on the next line with url truncated so only domain name remain for example. if full url is https://invisioncommunity.com/forums/forum/497-peer-to-peer-technical-support/ then https://invisioncommunity.com/ would be shown, but when you click on the link it would take to the full url https://invisioncommunity.com/forums/forum/497-peer-to-peer-technical-support/ ? For now I made a…
Last reply by Maxxius, -
- 5 replies
- 938 views
Hello, since i switched the hoster i have the problem that all user IPs are those of Cloudflare. I tried to use the code from CF but without success. (https://support.cloudflare.com/hc/en-us/articles/200170916-Restoring-original-visitor-IPs-Option-1-Installing-mod-cloudflare#12345680) Is there any other way? Best regards
Last reply by Joy Rex, -
- 2 followers
- 8 replies
- 469 views
I've noticed that when I have tabs open on my 4.4.4 forum and they've been sitting open a while, they are prepended with a pause character at some point. Why is this necessary? I could see it happening on the All Activity page since that one is monitoring for new content, but the rest of the site? I see it on this site as well. Any insight would be appreciated. And it would be nice if I could disable this unless it's serving some useful purpose. Thank you, ..Al
Last reply by Joy Rex, -
- 1 reply
- 329 views
Hello, in my IPS Community we have cloudflare and I just noticed a lot of users have the same IP and the IP is from cloudflare. I did everything this topic said: But when I went to check the Trust IP's provided by proxies. it was already on. I created a new account on my community and it's IP was the cloudflare one.
Last reply by bfarber, -
- 3 followers
- 1 reply
- 309 views
After hours of try and error, I am still not able to integrate Google Maps. I follow this guide https://invisioncommunity.com/4guides/community-enhancements/google-map-integration-r270/ Unfortunately IPS Admin area and Google area look both different, the screenshots in the guide seem to be outdated. Additionally there are different APIs named in the guide and in the GUI of IPS. In the guide we have: Google Maps Javascript API Google Static Map API Google Maps Embed API (only in guide, but not in ACP) Google Maps Geocoding API In IPS ACP we have: Maps Javascript API Maps Static API Geocoding API Places API (on…
Last reply by Marc, -
- 2 replies
- 405 views
ive been attempting to use HTML formatting for my forums groups (im not great at HTML) im attempting to learn how to add background gifs along with color and an icon in front of the name without replacing the name with an icon on the profile page. ie {image} (pink) GROUP NAME [with sparkles] any help would be greatly appreciated
Last reply by Connor Cox, -
- 1 follower
- 1 reply
- 234 views
What is the best way to deal with Reputation/Reactions Trolling and Spammers? I have an individual who seems to be targetting others with specific Reactions regardless of the post, and I want to prevent this person from giving others reactions without moving them to another group to do so.
Last reply by Adlago, -
- 2 followers
- 5 replies
- 255 views
We have 2 options to join, one that represents male, other female. But I keep getting males, accidentally joining as females. Is there I way i can force men into a group, and females into theirs? thanks ~saraJ
Last reply by opentype, -
- 11 replies
- 527 views
Howdy folks, We've been running into an intermittent issue where people who are trying to upload files are running into a -200 error. Of course, Invision's documentation is less than helpful on this. I've managed to figure out it was something to do with PHP settings, but it seems to fix the problem temporarily and it starts creeping back up. I assume it's a timing out issue, but it's been popping up again even after upping the execution/input time prior to what I have now. At the moment, I have the following settings in place (as they seem to be working for now): PHP Version: 7.3.12 FPM Memory Limit: 8G Max Execution Time: 1200 seconds (overkill, …
Last reply by GTAPoliceMods, -
- 4 replies
- 449 views
Mon, 02 Dec 2019 23:08:13 +0000 IPS\Http\UDrl\Exception: INVALID_URL (0) #0 D:\ProgramFiles\XAMP\htdocs\htj\system\Http\Url.php(265): IPS\Http\_Url::componentsFromUrlString('localhost/') #1 D:\ProgramFiles\XAMP\htdocs\htj\system\File\File.php(1002): IPS\Http\_Url::createFromString('localhost/uploa...', false, true) #2 D:\ProgramFiles\XAMP\htdocs\htj\system\File\File.php(579): IPS\_File->load() #3 D:\ProgramFiles\XAMP\htdocs\htj\system\Theme\Theme.php(589): IPS\_File::get('core_Theme', 'css_built_4/341...') #4 D:\ProgramFiles\XAMP\htdocs\htj\system\Dispatcher\Standard.php(54): IPS\_Theme->css('framework.css', 'core', 'global') #5 D:\ProgramFiles\XAMP\htdocs\htj\syste…
Last reply by bfarber, -
- 0 replies
- 261 views
I have a menu with a few submenus and also dropdowns. I can no long access parts of the menu to edit, moving things around, and saving small edits, the backend editor does not match the front. I have a tab that does not show up on my menu. I edited the menu item FREE INDEPENDENT - i added the text (LADIES ONLY) when i saved, it popped into VIP CLIENT. used to be it's own item. When I tried to drag it around, it disappeared, and now showing up on the LIVE MENU to users, but no longer shows up in the backend. Any advice would be appreciated. I have been through this a while back, and support had to escalate my problem to upper tech. …
Last reply by Bitlab Media Group, -
- 1 follower
- 2 replies
- 399 views
Hey all.. I'm upgrading a server 4.x and am getting an exception thrown on the last step: /var/www/forums/system/File/File.php::180 The options are "Retry?" and "Continue". Neither button moves any further and redisplays the error. Line 180 in File.php is: if ( ! isset( static::$storageConfigurations[ $configurationId ] ) ) { throw new \RuntimeException; } Any ideas what I can do to start fresh with the install? Here's a screenshot of where I am in the process.
Last reply by Adlago, -
- 2 replies
- 357 views
Hello, i have build a landing page in pages. Now i want that page as the standard landing page. I tried it with "Portals" but runned into some issues.
Last reply by Xenos 1337, -
- 1 follower
- 2 replies
- 262 views
I used the conversions - moving from bbpress /wordpress to invision. The forums and topics were pulled, but none of the content inside of that. So the topic is shown, but when you click on the topic it gives you an error of content not there. Anyone have a suggestion for fixing this? Do I run the conversion again?
Last reply by bfarber, -
- 2 followers
- 2 replies
- 220 views
hello, problem is when you paste a youtube link, then the embedding magic happens and the cursor is placed on a line below the video - you paste another video in it and the videos stick to each other. while vimeo embeded videos do not and have a nice distance between them. When view these two posts and toggle their source code to see the they are similar and most importantly vimeo does not have < br > or < p > </ p > tags between the videos and they don't stick together. Any idea what could I do to make the same spacing happen on youtube embeds without having people manually hitting enter 2 times to make it happen?
Last reply by Maxxius, -
- 2 replies
- 276 views
head over to the word filter section and add key letters of the russian alphabet and just general bot terms like shown in the pic enjoy 🙂
Last reply by Marc Louie Mancilla,
.thumb.jpg.36c8d5a198f200db029c928da5e6e0fd.jpg)
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
