Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 2 followers
- 13 replies
- 1.3k views
Do I have to worry about 'tasks' running on my -TESTINSTALL site or will users receive duplicate notices and digests etc... ??? If so, how do I disable some non-essential tasks?
Last reply by CoffeeCake, -
- 1 reply
- 324 views
Hi all, Anyone able to help? I haven't upgraded Invision for about a year since 4.3 and went to use the admin CP to upgrade to the latest version. I naively thought this process would throw up any errors before I clicked upgrade, so didn't double check a backup existed, and now I'm getting this message: 1932 Table 'admin_ipb.core_store' doesn't exist in engine/home/admin/web/unofficialmills.co.uk/public_html/forums/system/Db/Db.php::1926SHOW FULL COLUMNS FROM `core_store` Any ideas what I can do? Support advise rolling back, which I can't do.
Last reply by bfarber, -
- 1 reply
- 289 views
Sorry I must be getting annoying asking all these questions but new to the board last one I owned was 3.4.7 and it was quite a while ago and its all different now trying to figure stuff out hoping someone could help with all my questions ...so here we go at the top of the forums there is a create which allows you to create announcements so I created one the question is why can members delete the announcement? because when a new member logs in he dose not see the announcement if a member clicks that x. there is nothing that allows you to allow users or members to edit or delete just who can see it unless there is a setting in admin which I can't seem to find hope som…
Last reply by bfarber, -
- 1 follower
- 6 replies
- 1k views
I'd like to make it so that subscriptions do not automatically renew. Is that possible? Right now it seems that it will automatically charge users. I'd like to stop that from happening unless they explicitly decide to renew.
Last reply by Graeme S., -
- 1 follower
- 20 replies
- 418 views
I downloaded IPB 4.5 Beta 11 just fine and both the website and the AdminCP were working. After taking a look at all the new stuff, I noticed our theme was wonky and went to go upgrade it since there was a version compatible with 4.5. available in the marketplace. After upgrading, things were fine for the first few minutes of browsing the site to make sure everything wonky was fixed with the theme upgrade, but then my site just completely broke with template errors, and shortly after that it just stopped letting us access it. After you log in, you might be able to access certain pages, but if you try to browse, you're hit with a ton of generic 500 errors. No one i…
Last reply by bosss, -
- 1 follower
- 1 reply
- 267 views
Good day, Once the gallery has been created is there a way to make a sub category inside the main one? Example: If i wanted to have photos from 2010 then make another category 2011 and so on, currently if you upload to my gallery you just see all of the images random. Thanks In Advance
Last reply by WP V0RT3X, -
- 1 follower
- 3 replies
- 309 views
Can someone please let me know how I go about changing the quote date format from mm\dd to dd\mm please?
Last reply by optrexnz, -
- 1 follower
- 4 replies
- 725 views
Was experimenting with Amazon Associates: Amazon native ads - with decent results. I'd copy the code from Amazon client side, and paste it into a custom HTML block, drag the block onto a page and it showed up perfectly. Now they won't show up at all doing same thing. My Amazon side is valid (just got a check actually). Did something change? Any ideas? Thanks.
Last reply by fourday, -
- 2 replies
- 339 views
I transfered my forum to a new server and now I am missing icons like notificatoins,messeages all the one on top by the login also all of them in admin on the left hand side where all the icons should be they are just squares now. any idea what happen or how I can get them back?
Last reply by Drewfus, -
- 2 replies
- 275 views
can you add pages or blocks in posts if possible and how to thanks.
Last reply by Drewfus, -
- 1 reply
- 581 views
Hello, I'm working on a oauth application, where I'm trying to retrieve information about the user that has logged in: https://invisioncommunity.com/developers/rest-api?endpoint=core/me/GETindex Currently, I get the information without they key icon in front of it. When I hover over the key icon, it says: "Only available when the request was made using an API key, or an oAuth Access Token obtained with the Client Credentials grant type" So I assumed I had to enable the option "Client Credentials" under "Available Grant Types", which I did. So what I do now is the following: 1. I send the user to: https://www.host.com/oauth/authorize/?response_ty…
Last reply by bfarber, -
where can I change the max upload on media from 5mb to more
Last reply by Drewfus, -
- 1 follower
- 0 replies
- 323 views
A few days ago I received this message from Facebook: Today the Facebook promotions has failed, with this error:
Last reply by pequeno, -
- 0 replies
- 273 views
How can I add a query (or filter) to a Pages database template set or display, without the user first selecting it? For example, we have a database of coupons. When looking at the category or listing index, or even searching them, I want to always filter out coupons that have expired. So any time a user is looking at a list or searching coupons, the query will never show (or allow to be searched) records that are past their expiration date. Thanks.
Last reply by mcsg, -
- 3 replies
- 463 views
Need help with this, if it is at all possible, I'm wanting to add a snippet (no more than 3 lines) of the text that appears in a topic into the topic list: See below for example: This is a section of the topic list in a forum: Below is what is inside the topic: The orange arrow is pointing to the text I want to include in the topic list, but no more than 3 lines regardless of how much text is in the topic. Mock-up is below: This is going to be a template edit, but what do I put into which template to get this effect, if indeed it is at all possible? With thanks
Last reply by bfarber, -
- 1 follower
- 4 replies
- 394 views
I really need a Shadowban option One where you can click on a member, click 'shadowban' and it turns on the ignore function for that member from the whole forum membership, or makes their posts only visible to them. How can I make this happen? ps - I already understand all arguments for/against something like this - but I really want to go ahead with this whether it be through a site update or a plugin as it would really help my site (and it puts off anyone constantly re-registering for the site if you just banned them using the typical usual ban tools) Anyone help?
Last reply by Sheffielder, -
- 2 followers
- 2 replies
- 294 views
Hi all, We are using 4.4.10. Is there an out-of-the-box way to prevent users from reporting posts without entering any text? It is really annoying analyzing reports where users don't explain what is wrong with the post. Thanks
Last reply by Gabriel Torres, -
- 2 replies
- 279 views
Is it possible to truncate the amount of text in a topic hovercard? For example, there may be 50 lines of text, but only 5 would be preferred to limit the length of the hovercard. With thanks
Last reply by Davyc, -
- 1 follower
- 8 replies
- 506 views
I have been looking into changing the websites background from a gradient color to a image. I am by no means proficient in css or html. If someone wouldn't mind maybe walking me through how to change the websites background I would appreciate the help.
Last reply by WP V0RT3X, -
- 3 replies
- 330 views
I ACP I have very annoying issue, every settings, especially in member groups I have to save twice. For example Flood control for Moderators is enabled I toggle it to No and hit Save. I re-open settings and Flood control is enabled again. I disable it again, save and now it's saved. Has anyone met anything like this? It's very annoying when I change dozens settings and after saving I have everything without changes.
Last reply by Axel Wers, -
- 1 follower
- 0 replies
- 316 views
Hello, I'm a bit noob with API 😞,but i need it for my commerce. I want, when a customer lunch a my .sh script on his Ubuntu or Debian VPS, it will ask him the product key before start installation. Can someone help with that with a sample code or something 🙂 Regards and thank in advance for your help!
Last reply by IPBPowerDev, -
- 1 follower
- 3 replies
- 557 views
I'm trying to write a Notifications API since the current Rest API returns older notifications first. When writing my API, it returns invalid titles and member groups however it is returning the correct object. try { $row = \IPS\Notification\Inline::constructFromData( \IPS\Db::i()->select( '*', 'core_notifications', 'member=' . $_GET['member_id'] . ' AND read_time IS NULL' )->first() ); } catch( \UnderflowException $e ) { // error handling here - unable to find transaction } try { if (method_exists( $row, 'getData' ) ) { $ourData = $row->getData(); print_r($ourData); } else { $ourData = array(); } } catch( \LogicExcepti…
Last reply by bfarber, -
- 1 follower
- 3 replies
- 371 views
Hello, I'm considering purchasing Pages though I must say that I was unable to find it in the demo how I could list several latest articles like that on the index page. How can such layout be achieved?
Last reply by opentype, -
- 1 follower
- 2 replies
- 1.2k views
I have a little problem on my admin panel .When i try to create language, i have this error: The chosen locale is not supported by your server. Your hosting provider or system administrator will be able to provide a list of the locales supported by your server I try to make FR translation and locale code for french translation is fr_FR but it's not work. I'm on plesk(on my own VPS and have root acess). Regards and thank for your help
Last reply by IPBPowerDev, -
- 1 follower
- 2 replies
- 299 views
Hi, I have 4.4 ip.board version. I have hide subforum for guest, only registred users visible, but i need index by google bot this subforum. What soulution? Regards
Last reply by dopalamy.com,