Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted July 12, 20204 yr I'd like to make it so that subscriptions do not automatically renew. Is that possible? Right now it seems that it will automatically charge users. I'd like to stop that from happening unless they explicitly decide to renew.
July 13, 20204 yr Author 9 minutes ago, bfarber said: Subscriptions are designed to renew - unfortunately that's not really an option. Got it. And presumably there is no way to edit purchases to auto downgrade after a certain period?
July 14, 20204 yr Well, if you set up group promotions upon purchasing a product or subscription and the user doesn't renew, they will be automatically returned to their previous group (assuming that option is enabled). The behavior is time-based dependent upon the product or subscription renewal period.
July 16, 20204 yr On 7/12/2020 at 2:26 PM, Graeme S. said: I'd like to make it so that subscriptions do not automatically renew. Is that possible? Right now it seems that it will automatically charge users. I'd like to stop that from happening unless they explicitly decide to renew. By design, IPS created subscriptions to automatically renew. You're subscribing to something. If you are looking for a one-time purchase switch to Products.
July 16, 20204 yr Author 15 hours ago, Joel R said: By design, IPS created subscriptions to automatically renew. You're subscribing to something. If you are looking for a one-time purchase switch to Products. Got it. But I want the purchase to expire after a certain time so that they get moved back to normal user group. I assume right now I have to manually do that?
August 10, 20204 yr Author On 7/15/2020 at 9:05 PM, Joel R said: By design, IPS created subscriptions to automatically renew. You're subscribing to something. If you are looking for a one-time purchase switch to Products. Is there any way for me to mass select everyone who has purchased a product before X date and then remove the purchase from their account (or at the very least change their group)?