Graeme S. Posted July 12, 2020 Share Posted July 12, 2020 I'd like to make it so that subscriptions do not automatically renew. Is that possible? Right now it seems that it will automatically charge users. I'd like to stop that from happening unless they explicitly decide to renew. Link to comment Share on other sites More sharing options...
bfarber Posted July 13, 2020 Share Posted July 13, 2020 Subscriptions are designed to renew - unfortunately that's not really an option. Link to comment Share on other sites More sharing options...
Graeme S. Posted July 13, 2020 Author Share Posted July 13, 2020 9 minutes ago, bfarber said: Subscriptions are designed to renew - unfortunately that's not really an option. Got it. And presumably there is no way to edit purchases to auto downgrade after a certain period? Link to comment Share on other sites More sharing options...
bfarber Posted July 14, 2020 Share Posted July 14, 2020 Well, if you set up group promotions upon purchasing a product or subscription and the user doesn't renew, they will be automatically returned to their previous group (assuming that option is enabled). The behavior is time-based dependent upon the product or subscription renewal period. Link to comment Share on other sites More sharing options...
Joel R Posted July 16, 2020 Share Posted July 16, 2020 On 7/12/2020 at 2:26 PM, Graeme S. said: I'd like to make it so that subscriptions do not automatically renew. Is that possible? Right now it seems that it will automatically charge users. I'd like to stop that from happening unless they explicitly decide to renew. By design, IPS created subscriptions to automatically renew. You're subscribing to something. If you are looking for a one-time purchase switch to Products. Link to comment Share on other sites More sharing options...
Graeme S. Posted July 16, 2020 Author Share Posted July 16, 2020 15 hours ago, Joel R said: By design, IPS created subscriptions to automatically renew. You're subscribing to something. If you are looking for a one-time purchase switch to Products. Got it. But I want the purchase to expire after a certain time so that they get moved back to normal user group. I assume right now I have to manually do that? Link to comment Share on other sites More sharing options...
Graeme S. Posted August 10, 2020 Author Share Posted August 10, 2020 On 7/15/2020 at 9:05 PM, Joel R said: By design, IPS created subscriptions to automatically renew. You're subscribing to something. If you are looking for a one-time purchase switch to Products. Is there any way for me to mass select everyone who has purchased a product before X date and then remove the purchase from their account (or at the very least change their group)? Link to comment Share on other sites More sharing options...
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