Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 1 follower
- 10 replies
- 1.9k views
Hello, 🙂 I suddienly got this message in my ACP : So far, everything was working fine and I do have my cron configured... How can I fix this ? Thank you. 🙂
Last reply by PoC2, -
- 2 replies
- 328 views
After converting my site with 3.5 million posts from vb4 I've just realised that many inline images are now just urls due to the "Allow remote images" setting not being ticked. No worries, I've ticked that now, but now I need a way to rebuild all those posts which are affected. I can't find the option, although I know it exists because it ran for over 24 hours at the end of the conversion process. Any ideas?
Last reply by mawby, -
- 1 follower
- 2 replies
- 301 views
Because I need to cleanup my mailing list, I plan to change the bulk mail option (allow e-mails from admin) for a majority of my members (but not all) and I wonder what is the best way to achieve this. Option 1 I tried downloading the Member List where I changed the option allow_admin_email to the required value and then re-uploading it. However, this does not seem to work as the system cannot overwrite existing members with the same member? Option 2 Other option would be to change the option manually in the database. With about 800 members this would be quite a big job. Option 3 Resetting the allow_admin_option using an SQL command …
Last reply by evcom, -
- 1 follower
- 3 replies
- 334 views
Hello, 🙂 The new topics widget doesn't show there are new answers in topics. It used to appear in bold when there are new posts in the topic. Now, it stays regular (not bold) even if there is a new post in the topic. Is there a way to fix this ? Thank you. 🙂
Last reply by Morrigan, -
- 9 replies
- 404 views
Hi All, There used to be some SQL strict mode problems in the past with upgrading versions, and I am wondering if that is still the case. Basically, I am still running 3.4.8, and a test site with a copy of that board on 4.5.4, on the same server, different domains. The upgrade from MariaDB 10.0 to 10.1 was rather painful and time-consuming, basically because there was a problem with the standard supplied cPanel setup on the server, but that was fixed last night. Next problem is to upgrade from 10.1 to 10.2, but it specifically warns with a critical error regarding the use of strict mode by default when doing the upgrade. I therefore need to know whethe…
Last reply by wimg, -
- 8 replies
- 505 views
Since upgrading to 4.5 the side block - Topic Feed directs all users to the start of the topic instead of the 'last unread' reply. is this an error?
Last reply by bern5, -
- 1 follower
- 4 replies
- 488 views
I'm trying to add Google Adsense to my cloud hosted site, and they gave me a piece of code I have to paste inbetween the <head> and </head> section of my cloud hosted forum. Where and how do I do this? Searched through the admin panel, but did no find a location to add it? Any advice is welcomed!
Last reply by Joy Rex, -
Email logo
by kmk- 2 followers
- 2 replies
- 408 views
Which size could be used for email logo? I would like the logo can be adjusted
Last reply by xtech, -
- 1 follower
- 14 replies
- 593 views
Appreciate the share option is now within the ellipsis menu but can someone provide the code to bring this back out to where it used to be before the update. Even something along this lines of this useful code hack from @V0RT3X666 would be useful:
Last reply by Nathan Explosion, -
- 2 replies
- 396 views
Hello guys, There is a problem with the menu manager while we are trying to "edit" the dropdown menu it's redirecting to a blank page. It is not only with Hebrew language, it's associated with all the LTR Languages. Try it yourself in your community if you use RTL theme, go to AdminCP and set theme to "Right to Left". Then go to AdminCP > System > Menu Manager (app=core&module=applications&controller=menu) > Try edit dropdown menu. while using in English LTR support it will swipe left with the settings. In RTL support it will swipe a blank page, maybe it's an issue with the RTL CSS? @Rikki (something with "right: px / left: 0px" ? something…
Last reply by Ziv Grosu, -
- 1 follower
- 1 reply
- 356 views
Hi everyone, We're using cloud hosted solution with IPS. We've noticed listings by user profiles indicating "dabbler" "onlooker" etc. I see where to setup ranks, but I am wondering - is that the same thing? Wondering why I don't see any of these pre-defined ranks in my panel already. Thanks, Keith
Last reply by Morrigan, -
- 1 follower
- 4 replies
- 423 views
I have a custom page which displays an announcement database I have built (separate from the built-in announcements system). This database syncs with an announcements board where users may post comments. I am using the Category Articles template to display my announcements but I am not happy with how the truncation is working. By default, the template renders the data like so: <section class='ipsType_normal ipsType_richText ipsType_break ipsSpacer_bottom' data-ipsTruncate data-ipsTruncate-size='7 lines' data-ipsTruncate-type='remove'> {$record->truncated()|raw} </section> I would theorize that the data-ipsTruncate-type is what determines how…
Last reply by Foxtrek_64, -
- 2 replies
- 594 views
Hello everyone. Invision Support sent me here. I asked how I can change the background color of a page. They said use CSS because there is no such setting to change. I think it probably uses the same setting in a particular area of the theme and I most likely will have to change that item....but of course it might occur site-wide. Don't like to use custom css because it often becomes dependent on the person that set it up. And that person is not me. Should I just play it safe and revert the background of entire site to default (white)? Thanks, Keith
Last reply by Keith Clark, -
- 3 replies
- 379 views
I have the desired experience set up in Admin CP: But I know each user can override this if they prefer the other options for whatever reason. I am afraid many are defaulted to one of those other methods since I have no idea how long I've had the Admin CP set up this way How can I sweep through and update everyone?
Last reply by bern5, -
- 2 replies
- 388 views
As the title goes, so as you can see, one of my users has 033 nickname, but when quoted, he is listed as 33. I think that is a bug, when you were giving values to usernames. Can this be upgraded?
Last reply by bfarber, -
- 11 replies
- 861 views
What is this and how do i turn it off? "Archived This topic is now archived and is closed to further replies." Example: (goto the bottom of the page) https://forums.aaca.org/topic/220946-i-need-help-identifying-these-transmissions-help-please/?tab=comments#comment-1146320
Last reply by bfarber, -
- 1 reply
- 353 views
Is there a way to force a redirect to a login or purchase access page (not on invision community)? example- the links on the menu go directly to the community, forums, etc. When clicked - if they are not logged in or a member, it would redirect them to the proper login / join page for access. i've looked around and am not finding this option or how I can make it happen- i may have missed it though. thanks!
Last reply by bfarber, -
- 6 replies
- 1.4k views
I am trying to upgrade to 4.5.4 and I am getting an error. Specified key was too long; max key length is 1000 bytes I have attached a screenshot of the error I am getting. Any ideas on what I need to do to correct this?
Last reply by bfarber, -
- 6 replies
- 400 views
Hi. I need to output one site in my app (some module) as blank page. How to do this? Currently an IPS renders of course a whole theme but i don't need that. This page would be viewed by some bot. Thanks
Last reply by bfarber, -
- 20 replies
- 702 views
I want to change the word "and" and could not find it. Who knows? 🙄
Last reply by bfarber, -
- 1 follower
- 0 replies
- 246 views
Looking for any accounting software that has best compatibility with IPS. Our main products, subscriptions and advertising all running on IPS so hoping to find some accounting solution that can pull all income, invoices, customer detail data from IPS and we just have to manually enter bare minimum expenses and details every month.
Last reply by Gauravk, -
- 1 follower
- 0 replies
- 288 views
Is their any automation that if email of the user is invalid, user gets auto moved to Group X which doesn't have any email notification enabled? OR Any one click option to disable the email notification for that user?
Last reply by AlexJ, -
- 6 replies
- 457 views
Hi everyone, in my previous 3.4 version I uses a hook or plugin called "Message on Board Index", it enabled me to post to message just below the header of the board index and also define which groups could see it (only guests, only members, etc.). This enabled me to have in introduction text for gust visitors or make an internal-only announcement, etc. Is there something similar for 4.5? I know there is a global notification option or plugin for 4.5, but that's a) not limited to only the index and b) can't be restricted to certain groups, so it's not what I need.
Last reply by AndreasW2000, -
- 2 followers
- 6 replies
- 460 views
When I drag a block onto a database page, the result is global to all records and categories. (every record in the database sees the same block). I'd like to add a specific custom block (such as ads) to a specific record or category so it is targeted. Is there a way to do this? I've tried several times without success. Thank you.
Last reply by fourday, -
- 1 follower
- 4 replies
- 496 views
I have several databases which are used for Tutorials, Tools and Calculators etc which I want to provide only to registered logged in users. However, to entice people to register on a site you need to show them what they are missing out on by not registering. The issue with the permissions on databases/pages is to stop Guests from accessing individual records you can't show them a page listing the records that they are missing out on. For example in my case I want to show them what is available to them if they registered: BUT NOT allow them them to see/use the actual record (in this case a form tool): If you set the database/pages permissions so…
Last reply by ibaker,