Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides?Ā šĀ These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- Restore an Admin's Deleted Posts (over a decade's worth)?
- Last reply by Jim M,
22,928 topics in this forum
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- 1 follower
- 3 replies
- 681 views
Good morning, My forum was working fine this morning, i've just logged on and i'm getting Error Code 503, I am unable to log into AdminCP too so not sure what the problem is. I've emailed my host just incase its a problem their end. Another app on my server is working so I think it may be a Invision Forum problem. Are there any tools available to find out what is causing the error code and possibly disable all plugins? Many Thanks
Last reply by Mark Round, -
- 1 follower
- 4 replies
- 1.3k views
Hi i have problem with my apc. Yesterday it was all fine and good. Today i login to ACP and got errors. I did not change ANYTHING so i dont know there to start. Error IPS\File\Exception: CANNOT_WRITE (3) #0 /var/www/umalinki.pl/html/system/File/File.php(357): IPS\File\_FileSystem->save() #1 /var/www/umalinki.pl/html/system/Theme/Theme.php(5323): IPS\_File::create('core_Theme', '3ba4fd28c064b4f...', ' .ipsBadge{padd...', 'css_built_0', false, NULL, false) #2 /var/www/umalinki.pl/html/system/Theme/Theme.php(2588): IPS\_Theme::writeCss(Array) #3 /var/www/umalinki.pl/html/system/Theme/Theme.php(621): IPS\_Theme->compileCss('core', 'admin', 'core…
Last reply by Miss_B, -
- 1 follower
- 3 replies
- 665 views
What is the best process for moving between 2 different servers and hosts? We're building the system on HOST.DOMAIN.COM and aim to deploy to PRODUCTION.DOMAIN.COM Are there tools or best practices to move the data to use the new host? Or is search and replace for the database our best method?
Last reply by mcsg, -
- 6 replies
- 347 views
We have received multiple reports of multiple notification types acting erratically. I myself have seen this happen as well. Users and moderators are reporting on Pop-ups for months old PMs they have already read and replies to, Notifications in the notification panel for posts they've already viewed, and clicking on notifications takes them to a many posts before the one they were notified about. so far those are the three "errors" I've been told about, might be there are more. does anybody else encountered this behaviour and/or are the Devs aware of this?
Last reply by Pavel Chernitsky, -
- 12 followers
- 45 replies
- 2.1k views
Hi I would like to hightlight a plugin i recently ordered to @DawPi : This plugin automatically adds a noindex to all topics containing less than XXX words (lets say 100 words for instance) you can update the number anytime and reset the noindex This is a powerful SEO plugin that helps to avoid Google Panda penalty that might happen on communities with large numbers of thin content topics I recommend it !
Last reply by AlexWebsites, -
- 3 replies
- 336 views
Hello all, I know there is already an option for a member to hide this block from their profile, but I want it completely off (gone!) for everybody. It is pointless and can make some users feeling stalked. If you know an easy way please let me know.
Last reply by Miss_B, -
- 1 follower
- 4 replies
- 418 views
Found out today that my own email will be used, when sending out warnings and such, and l was wondering what others have done? Or more to the point, have l missed something and there is somewhere in the CP/Admin where l can assign the site name email address? I don't really want to use one of my primary emails for a troll l have to ban for example, (l would get spammed to death). Counldn't find anything in the tutorial. Thanks.
Last reply by Houston Miata Club, -
- 5 replies
- 322 views
And how i fix it? https://ggames.com.br/topico/15307-nao-consigo-acelerar-usando-um-comando-de-ps3/ https://ggames.com.br/topico/15322-desconectei-uma-conta-do-rockstar-game-launcher-e-perdi-os-saves/
Last reply by Nathan Explosion, -
- 2 followers
- 5 replies
- 310 views
As I understand it a Cuebanner is that bit of grey text which sits in a text box that maybe gives information or instruction and which disappears as soon as you click on it and start to type. You can see in the above right-hand corner of this Invision forum ā the search box with the word Searchā¦ written in it. As soon as you start to type the word disappears. It will be really nice to have a plug-in or application which could produce these. I'd like a Cuebanner to appear in the "title required" box of a new topic form and in the message area. Also in new user registration forms, for instance to remind people not to use their real name I'm sure there…
Last reply by BankFodder, -
- 1 follower
- 1 reply
- 306 views
I can see stratagem has a udpate 1. My ACP don't recongnice there already with new update 2. After try to update it, error message: @CodingJungle
Last reply by Nathan Explosion, -
- 0 replies
- 214 views
Hello, When I go to the downloads: What's New I would like to have a different view that looks more like the OS X Finder, a list view and make Highest Rated, Most Downloaded be in a separate tab. Same for the categories I would like to have them on the left side. Could you help me?
Last reply by MEVi, -
- 1 reply
- 300 views
Just want to report the issue. ips/dev/Whoops/Exception/Inspector.php This file has this statement "xdebug_is_enabled()" https://xdebug.org/docs/upgrade_guide According to the docs, the function is removed now. Would be nice if IPS also update it's code now.
Last reply by bfarber, -
- 6 replies
- 331 views
I've noticed it before, but passed it off as a mistake or hallucination, but seeing it now again, I have NO doubt - I have plugins disappearing on their own. Nothing was uninstalled, nothing at all was done, yet they disappeared. Anybody else had this happen?
Last reply by Pavel Chernitsky, -
- 7 replies
- 845 views
I have created a custom block to promote my other page like this: <li class="ipsWidget ipsWidget_horizontal ipsBox ipsResponsive_block"> <div class="SuperBlocks_thumbImage SuperBlocks_thumbImage_low SuperBlocks_shadowContainer" style="background-image:url('//www.site.com/uploads/pages_media/0_header2a.jpg')"> <div class="SuperBlocks_imageContent ipsPad"> <h3 class="SuperBlocks_head SuperBlocks_headLarge ipsSpacer_bottom ipsSpacer_half" data-ipstruncate="" data-ipstruncate-type="remove" data-ipstruncate-size="3 lines" style="overflow-wrap: break-word;"><a href="https://other.site.com/">Lorem Ipsum</a></h3> <p class="ip…
Last reply by yameth, -
- 1 follower
- 6 replies
- 337 views
I'm trying to rationalise our groups a bit. I have one group ā with about nearly 400,000 people and another group with about 5000. I'd like to merge the smaller group into the larger group and then eventually get rid of the smaller group. Has anyone any idea how this can be done please? Thanks
Last reply by BankFodder, -
- 1 follower
- 1 reply
- 321 views
----- THE ISSUES 1) On the admin cp when I navigate to Themes, click on the dropdown arrow next to a theme, and select "edit html and css" none of the html template or css files show up. The panel where there is normally a collapsing list of these files is empty. Furthermore, editing the custom.css file and clicking Save produces an error popup that reads "this file can not be saved!". Same thing when attempting to edit the global html file. These 2 files are the only 2 accessible, in that their contents actually do show up where they normally should, although their names do not show up in their respective side panels. I've tried downloading and re-uploading themes f…
Last reply by bfarber, -
- 1 follower
- 3 replies
- 362 views
Hi there. Prior to the upgrade I confirmed that we were already on IPS4 and met the php/mysql version requirement. When we ran the upgrade last night while extracting the files from the Admin CP upgrade we encountered the following error "Parse error: syntax error, unexpected ':', expecting ';' or '{' in /XXX/XXXX/public_html/forum/init.php on line 923" I filed a support ticket but would also like to get this resolved quickly. For whatever reason our host site backup is not restoring to the previous forum version as well as manual downloading and sending the files via FTP. I am curious if editing the file in question above to the expected syntax would resolve t…
Last reply by bfarber, -
- 6 replies
- 415 views
I added a user blog to "Our Picks" and the user deleted it. It still shows up in "Our Picks" but when you click on it it goes to a "page not found" error. How do I remove this item?
Last reply by Marc, -
- 1 follower
- 4 replies
- 532 views
Hi all, Is it possible to create a custom no access error? I have a few forums which are either member only or paid member only but I'd like the "No access" screen to be a little different. Is this possible? Thanks, AM
Last reply by Kyle F, -
- 1 follower
- 4 replies
- 305 views
PayPal Pro has their credit card token feature that allows us to charge for subscriptions without the liability of storing CC info on our server. This is nice. Does the 2checkout implemention in IPB have such functionality?
Last reply by Interferon, -
- 11 replies
- 448 views
Hi, i have this custom database with custom fields -> https://www.funplay.pro/csgobanlist/ But I no have idea how to create searching per custom fields. Is it even possible?
Last reply by Morrigan, -
- 1 reply
- 277 views
In IPB I can't find the URLs to the following pages: View my purchases. View my credit card info. View my account balance. What are the links to these pages?
Last reply by Interferon, -
- 2 followers
- 1 reply
- 711 views
Hello people! In IPS 4.4.10 how do I go about making Pages my default home page? As with the older versions of IP.Content, I used to have my board in a subdomain, Iām assuming this is still the normal practice? So I have my board in forums.ugcclan.co.uk. (Changed license domain name) I wish to have the main page load up when accessing the main domain name. I appreciate any help and advice. Thanks! Sent with iPhone
Last reply by Ramsesx, -
- 1 reply
- 395 views
No idea it's my end or what but it's been a year. Site doesn't not remember my password and information like how other sites works. Meaning going to the logging in page and it autofills in the information for you š But for me I have to type it in and it doesn't autofill š Using chrome, Seems at times it works for Edge fine. Seems it ME! LOL But other sites on chrome works just my site
Last reply by CoffeeCake, -
- 1 follower
- 3 replies
- 587 views
Is it possible to make Manage Blocks -> Page Builder: Upload Images visable only for VIP members?
Last reply by Daniel F,