Technical Problems
Run into an issue and need help from the Invision Community Team?
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Classic self-hosted technical help
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Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 2 replies
- 589 views
I've encountered an unusual event in 4.6.2 when copy and pasting images. I use Snagit to create images for help files and generally just copy and paste the images into a topic or article. In the past I could just copy and paste away until I completed the task. In 4.6.2 after so many copy and pastes the images no longer appear in the topic/article but appear in the uploaded images tray and have to be added manually. So I'm wondering if this is by design, a bug or is there a setting that I'm missing somewhere? This generally happens after about 3/4 images have been pasted into the editor.
Last reply by Davyc, -
- 2 followers
- 6 replies
- 1.5k views
where is the setting and when some get an option to save icon on home screen
Last reply by ABGenc, -
- 3 followers
- 2 replies
- 794 views
So, I am trying out the WebP support in 4.6. First, I only got broken images, but I quickly narrowed down the problem: the images are uploaded and processed successfully, but stored without a file suffix in the uploads directory and then blocked by <ipb-protection> in the htaccess file. So what is going on there? Why is there no file suffix? Is that intentional? Can I change it? Is it a bug? A server configuration? P.S. I tried it here on the site for comparison, but it create a different issue and I couldn’t even upload the images:
Last reply by opentype, -
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- 2 replies
- 590 views
Hi there, can you advise me how to get my forum icons to appear true to the image's normal colour and vibrancy? Currently the uploaded icons appear to have only 30% transparency. It's hard to see what each icon is. [original icon image and forum image attached below] I would be most grateful for any advice or solution you can give. Thanks, Anthony
Last reply by Anthony Cameron, -
- 3 replies
- 700 views
I want to add this list of disposable email address providers to my ban filter: https://gist.github.com/michenriksen/8710649 Is this already incorporated in the spam list subscription? If not, is there an easy way to add this whole list? I didn't see a way to add a CSV to the ban list.
Last reply by The Britain, -
- 1 follower
- 1 reply
- 312 views
Error: Call to undefined method IPS\Log::i() (0) #0 /home/site/public_html/system/Login/Handler/OAuth1/OAuth1.php(130): IPS\Login\Handler\_OAuth1->_redirectToAuthorizationEndpoint(Object(IPS\Login)) #1 /home/site/public_html/system/Login/Login.php(339): IPS\Login\Handler\_OAuth1->authenticateButton(Object(IPS\Login)) #2 /home/site/public_html/applications/core/modules/front/system/settings.php(1462): IPS\_Login->authenticate(Object(IPS\Login\Handler\OAuth1\Twitter)) #3 /home/site/public_html/applications/core/modules/front/system/settings.php(57): IPS\core\modules\front\system\_settings->_login() #4 /home/site/public_html/system/Dispatcher/Controller.php(101):…
Last reply by Ocean West, -
- 5 replies
- 503 views
I think it is pretty common for users of IPS to have Applications and Plugins from the Marketplace - it would be helpful if the ACP had a built-in version check against the currently installed applications and plugins and what is compatible with the upgrade, rather than having to manually check each one (which for some could mean quite a bit of back and forth). Has anyone found a more efficient/automated way of doing this?
Last reply by Joy Rex, -
- 3 replies
- 876 views
Is it possible to fix up a discussion in recent discussions? and maybe color it differently to make it more evident? thanks
Last reply by CoffeeCake, -
- 7 followers
- 42 replies
- 2.3k views
Hi, We've been badly hit by the Google December 2020 Core Update: our traffic comming from Google dropped 20% starting December 4th, 2020. Investigating this further, I came across the Core Web Vitals, available at the Google Search Console, and our numbers are really bad there, especially for mobile. See screenshot below. I am wondering if you guys are seeing the same (meaning this is something to be improved in the IPS software itself) or if this is caused by our custom modifications such as advertisement/banners. Thanks in advance for any tips on this issue.
Last reply by Gabriel Torres, -
- 0 replies
- 315 views
badge on the profile of the day's winner disappears, it seems to show for a few hours then disappear / resets altogether instead of accumulating. any ideas?
Last reply by DragonUZI, -
- 2 replies
- 817 views
Is there a way to reset the IPB default theme because it's still on the 4.5 version and it lacks a lot of things, how do I use the 4.6 default version, is there a way to reset it to that ?
Last reply by Luciann, -
- 2 replies
- 475 views
Can I choose the storage folder for attachments? For example, let's assume that the Invision files are hosted in this path: /var/www/html/forum/ To facilitate backups, I want the attachments to be stored in a different path, within my server. For example: /var/www/html/attachments/ How can I configure this?
Last reply by anon2020, -
- 0 replies
- 612 views
I don't understand the implications of this feature :
Last reply by NoSpy, -
- 2 replies
- 526 views
Hello there, After doing a test upgrade of the forum I noticed that the reactions are broken in a way that the main reaction aka id 1 cannot be deleted. We have upvotes and downvotes on our IPB3 forum, however after upgrading and trying to set those back, I tried going with id 2 as downvotes which worked fine and id 1 as upvotes(which didn't work at all) as the upvotes were saved on id 6 on the old one. So the issue is that since all of the upvotes are saved on id 6 if I can either transfer them to 1 or somehow delete/disable id 1 and only keep 2 and 6.
Last reply by Jock3r, -
- 5 followers
- 30 replies
- 3.3k views
It would be great if they could work on the optimization. This negatively affects SEO, so I would like invision to prioritize this optimization enhancement, especially in the Mobile part. PageSpeed Test & Score for Invision Alpha Home Page Topic/Forum PageSpeed Test &Score for InvisionCommunity Home Page Topic/Forum Those who have read this topic, please share the score of your website. This is the score of my site. (I know that my site needs a good optimization.) Mobile Desktop
Last reply by sadams101, -
- 1 follower
- 7 replies
- 880 views
In Downloads is there a quick and easy way to see all the files waiting to be approved by staff? If there are a lot of files being uploaded files are being missed so they sit there until someone accidentally notices or the uploader sends a PM to ask what's happening... Ted.
Last reply by Adriano Faria, -
- 2 followers
- 14 replies
- 687 views
Hello! Since upgrading to 4.6 whenever I go to Admin CP > Members > Groups I get kicked out of the Admin CP. Any clues of why this could happen? I did get a database error during upgrade so restarted the upgrade and it went fine. Could this be the issue? And would a restoration of my backup just before upgrading and then upgrading again solve the issue? I did a manual upgrade since the 4.6 wasn't prompted automatically.
Last reply by CoffeeCake, -
- 0 replies
- 325 views
Why when Product "Renewals" are enabled only card payments are working , even if i have check all stripe payments.?
Last reply by Maxtor, -
- 1 follower
- 5 replies
- 462 views
Hey Crew, I am not sure what me or my team turned on, but whenever someone creates a post with an image attachment, it requires admin approval. I combed through the help files, and a ton of the admin control panel setting and still can't figure how this got turned on. Can anyone help with how to turn it off? I can't tell if it's on for specific members or what or where to go to turn it off.
Last reply by Jason Brown_41238, -
- 1 follower
- 3 replies
- 466 views
Hi there, I am following the installation guide but I cannot get past the system check stage because of this file system requirement error (displayed below): The directory /srv/htdocs/community/datastore needs to be writable. Please change the directory's CHMOD to 0777 I have tried changing the CHMOD but this doesn't improve anything and there is no 'datastore' file or folder to be found in the installation pack I downloaded from the invision website. Can you please assist or advise? Many thanks, Anthony
Last reply by Stuart Silvester, -
- 1 follower
- 0 replies
- 420 views
Is it possible to block messages with URLs submitted through the Contact Us form? We get tons of spam this way and it all has links. Almost none of our legitimate messages from the Contact Us form have links.
Last reply by Chris027, -
- 2 replies
- 387 views
Is there no way to delete all PMs sent by a user? I am sure this feature used to exist? We're constantly getting spammers (who may have hidden with an account for years) go on a PM spamming spree. Flagging them as a Spammer doesn't remove their sent PMs, and I see no other way to delete all PMs by the user?
Last reply by Emediate, -
- 0 replies
- 280 views
Hello, My forum email settings are correct. There is no any problem about forgot password, welcome or account verfication mails etc.. But when I reply a ticket customers can't receive it. How can i fix it ?
Last reply by HakanYagiz, -
- 1 follower
- 0 replies
- 411 views
in the ACP in the master search I can search for a domain name and it finds all members. However in the members list searching on just the domain name will not find users with a domain name from the quick search or the full search with or with out wildcard.
Last reply by Ocean West, -
- 1 follower
- 0 replies
- 287 views
Hello, When you update for example the title of the page all records in the database disappear from the search, you need to create another page and add the database to get back to normal. ---- When I made a name change
Last reply by Hisashi,
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