Technical Problems
Run into an issue and need help from the Invision Community Team?
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Classic self-hosted technical help
- 33.7k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,026 topics in this forum
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- 2 followers
- 2 replies
- 695 views
I recently converted my phpBB forum to an Invision Community forum. In the Admin panel under Get Support I see a Repeated Log Entries warning, and when I click it I see this: Reoccurring system log entries may be indicative of a problem that should be addressed. A summary of the top reoccurring recent log entries are shown below. Review the system log for further details. Message Count 352 Error: Call to a member function rfc3339() on null (0) #0 /home/logicpro/public_html/forum/applications/core/extensions/core/MemberSync/System.php(410): IPS\_Member->apiOutput() #1 /home/logicpro/public_html/forum/system…
Last reply by Marc, -
- 2 followers
- 20 replies
- 1.2k views
Hello Everybody, My forum has a very low activity in the last months/year but my database seems to grow to rapidly.. I mean, if I check it on Monday it is at 54% of his capacity, and after about 10 days it's 100% full! So I must "optimize" it and it return to 54/55%.. What's the problem?
Last reply by Marc, -
- 2 followers
- 6 replies
- 1.2k views
Addon developer is inactive and I have task issue: Can someone please help on how to remove the lock on task? Thanks
Last reply by Marc, -
- 5 followers
- 34 replies
- 2.6k views
…with this error. Is this a result of the scheduled maintenance today? If so when will it be corrected? I use Cloud Hosting.
Last reply by My Sharona, -
- 3 replies
- 672 views
Is there a way to get international phone number as input in profile fields
Last reply by Jim M, -
- 3 followers
- 5 replies
- 788 views
Is it possible to upload multiple default profile photos that are automatically cycled through for each member that has not uploaded their photo? Basically my forum has a bunch of posts with just the first letter of their name in a circle because they didn't upload a photo. To make the forum look better I'm encouraging members to upload their photo, but for those that don't it would be great to have a suite of default profile photos that would be used, instead of just a letter, or having every member have the same default photo. Does that make sense? Thank you.
Last reply by Jim M, -
- 1 follower
- 2 replies
- 640 views
Hi, I've one third party app (from the marketplace) with an update available (Swiper Slider). I've tried to update it, but the new version of the app is in fact nearly another app : not same functions, not compatible with previous version, ... So I don't want to update the app because if I do, I'll loose all the features I need and I use from it. I had to roll back from a saved community to get back into a consistent state. So now I've constantly the "new update available" tag for that app I don't want to update... Is it possible to disable that for a specific app ? Thankyou for your attention, D
Last reply by Dexter_X, -
- 3 replies
- 718 views
Hi! I've been trying some different things here, but I'm missing it. Is there a way to set the "About Me" page as the default when members click on another member's Profile, rather than the Member's Content? Thanks!
Last reply by usmf, -
- 2 followers
- 6 replies
- 847 views
My website has been working fine for many months, and now I suddenly have a 500 error and cannot start the site. The uploads/logs folder is empty, no errors from anytime recently. The most recent change was caching being disabled (moving from redis to no caching, and the constants.php was updated) but the website continued to work fine after that until today. My Ubuntu VPS details are current in my customer profile.
Last reply by Tennman, -
- 1 follower
- 12 replies
- 1.1k views
Hello, in the support section I see this message: InnoDB database tables typically perform more efficiently and reliably than other database engines such as MyISAM on most modern hosts when configured correctly. It is strongly encouraged to ensure all of your database tables are using the InnoDB storage engine, and that your hosting provider has configured MySQL for InnoDB use. I have asked my hosting provider to convert all database tables to InnoDB, but they were unable to do it for these tables: The Italian hosting provider replied this to me: le tabelle pre_common_member_grouppm, pre_forum_post e…
Last reply by Mark H, -
- 1 follower
- 4 replies
- 1k views
Error: Call to undefined method stdClass::language() (0) #0 /home/xxx/public_html/system/Dispatcher/Front.php(109): IPS\Dispatcher\_Standard->init() #1 /home/xxx/public_html/init.php(913) : eval()'d code(38): IPS\Dispatcher\_Front->init() #2 /home/xxx/public_html/system/Dispatcher/Dispatcher.php(110): IPS\Dispatcher\indisposable_hook_C_DispatcherFront->init() #3 /home/xxx/public_html/index.php(13): IPS\_Dispatcher::i() #4 {main} Backtrace: #0 /home/xxx/public_html/init.php(1015): IPS\_Log::log() #1 [internal function]: IPS\IPS::exceptionHandler() #2 {main} Loaded hooks: applications/brilliantdiscord/hooks/standardDispatcherCss.php applications/bimchat…
Last reply by AlexJ, -
- 3 replies
- 871 views
I need to uninstall Invision community, including all associated databases and tables, folders, and files. It looks like I can't do this from within the ACP (probably because that would make the ACP disappear!) How would I go about completely removing IP Community from my server?
Last reply by Bendensin, -
- 2 followers
- 9 replies
- 1.4k views
Hello, I've created a Google Adsense account, had it approved and all ready to go. Created my HTML ad code and copied it into a created section in advertisements in ACP. On my site, the space for the ad is appearing but it's blank. And no ad is showing up. But in ACP, it is giving impessions. Any idea how to get the ads to appear? See it here: https://www.ccfcforum.com/ Thanks, Trevor
Last reply by Marc, -
- 1 follower
- 10 replies
- 930 views
Hi team, I've a problem when edit an old post with all images added by external URL. IPS delete the image and only show the URL qhen save changes. Can you take a look to solve it? Thanks. Can you view the process in this video.
Last reply by Marc, -
- 1 reply
- 726 views
Under System > Support > Get Support, I see a yellow recommendation in the "Logs" box saying "Repeated log entries". When I click it I see this: Reoccurring system log entries may be indicative of a problem that should be addressed. A summary of the top reoccurring recent log entries are shown below. Review the system log for further details. Message Count 360 Error: Call to a member function rfc3339() on null (0) #0 /home/logicpro/public_html/forum/applications/core/extensions/core/MemberSync/System.php(410): IPS\_Member->apiOutput() #1 /home/logicpro/public_html/for…
Last reply by Jim M, -
- 2 followers
- 5 replies
- 727 views
I just figured that the "Mark as Solution" feature only shows on posts that were made after I enabled "Enable Solved?" in a certain forum. It does not show for any posts being made earlier. Is this wanted behaviour or a bug? I am on version 4.6.12.1 Regards, Tom.
Last reply by Marc, -
- 3 followers
- 3 replies
- 608 views
Error - System log Backtrace: #0 /home/cosmoche/public_html/applications/core/modules/admin/marketplace/marketplace.php(252): IPS\_Log::log('array (\n 'file...', 'mp_install_erro...') #1 /home/cosmoche/public_html/system/Dispatcher/Controller.php(90): IPS\core\modules\admin\marketplace\_marketplace->install() #2 /home/cosmoche/public_html/applications/core/modules/admin/marketplace/marketplace.php(40): IPS\Dispatcher\_Controller->execute() #3 /home/cosmoche/public_html/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\marketplace\_marketplace->execute() #4 /home/cosmoche/public_html/admin/index.php(13): IPS\_Dispatcher->run() #5 {main} An…
Last reply by Marc, -
- 2 followers
- 19 replies
- 777 views
I noticed recently on my website, when i click either of these two buttons, the cool "pop up" box that normally shows quickly goes away, and takes me to the full page. I spent hours trying to find the cause, So I went here to ask a friend, and turns out that even this website is doing it, so it seems to be that the latest update caused this. I apologize if this was already posted somewhere, I went thru a few pages and did not see anything like it before posting. Has anyone else noticed and possibly found a fix?
Last reply by Marc, -
- 2 followers
- 2 replies
- 553 views
How can I customize the profile pages for my members. How do I remove or move around different blocks on the profile pages? For example, I'd like to move the Achievements block down lower, I'd like to remove the followers block, I'd like to remove the warning points block, etc. Ideally I'd like to also reorder the tabs so it defaults to their "About Me" tab instead of their "Activity" tab. Is this possible? If so, how and where? Thank you!
Last reply by Marc, -
- 1 follower
- 1 reply
- 725 views
I would like to export a specfic sub-forum of our Invision community to keep locally. Is there a way to export it in a readable format? Like local HTML. I've tried to use some Site-crawlers but it has not worked to limit it to a specific forum.
Last reply by Marc, -
- 4 followers
- 3 replies
- 685 views
Hello, Does anyone know where I get information on Invision security, hosting and stuff like that? We want to use Invision to host content for third parties/business customers, and need to provide their IT security team with information about Invision. My thanks in advance. Thanks, Nigel
Last reply by bradybarrows, -
- 4 replies
- 600 views
https://ohmo.co/discover/unread/ Guests are unable to view this stream. I can't for the life of me figure out how to make that work. I swear it used to just show all new content to guests. Is this possible?
Last reply by Ohio Riders, -
- 1 follower
- 2 replies
- 544 views
I've been trying to install an old version as a test board for days, but unfortunately I can't. Can someone help me please?
Last reply by Marc, -
- 2 followers
- 5 replies
- 708 views
Good morning, a few months ago we migrated the platform on a new server and then we implemented the Privacy Policy, we mistakenly clicked on force the request for acceptance to all users even if in truth all our users had already written this policy. The question is the following: How can I disable the request to accept the new policy at new login? I have already tried to re.edit the policy and not check the box to force but the problem at new logins remains, thanks to anyone who will give me a hand, Enrico
Last reply by Enrico Acchiardo, -
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- 2 followers
- 12 replies
- 1.1k views
I find myself unable to edit images in the editor of my site. It uploads without issue and all other features seem to be working, however, when I double click on the image it just sends me to the image itself and not the edit box. It is reproducible on all themes, including the default. Seems to be affected everywhere on the site I can see a quick "There is was a problem" popup right before it sends me to direct image, but I don't see a code (although it is very fast). Same issue in Firefox and Chrome. I have noticed that my "copy to database" popup box is no longer a popup and takes me to a new page to select the database and category, so no…
Last reply by Marc,
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