Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Problems related to your server or other classic, self-hosted edition issues.
22,926 topics in this forum
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- 1 reply
- 591 views
Can a block or Advertisement be added to a database entry, like an article, by inserting it into HTML? I can insert a google adsense script into html and it works, but I would rather insert a block or reference an Ad that I've set up directly in Invision. {block="my_block_key"} or {advertisement="KEY"}. Inserting these into the Source HTML editor does not work. Is there a way to make this work, or is there not an easy way to do in-content ads or embeds? Seems, that since this is a pretty standard use case, there has to be an easier way to do it than inserting the whole google script at each location, in each article. What would be even better, for a future f…
Last reply by Jim M, -
- 2 followers
- 11 replies
- 2.7k views
I've been searched the forum but i haven't found the list...
Last reply by Jim M, -
- 2 followers
- 8 replies
- 662 views
hello , please let me know how i can fix this issue IPS\Http\Url\Exception: INVALID_URL (0) #0 /mnt/BLOCKSTORAGE/home/882280.cloudwaysapps.com/tdaefutwhu/public_html/system/Http/Url.php(245): IPS\Http\_Url::componentsFromUrlString() #1 /mnt/BLOCKSTORAGE/home/882280.cloudwaysapps.com/tdaefutwhu/public_html/init.php(927) : eval()'d code(25): IPS\Http\_Url::createFromString() #2 /mnt/BLOCKSTORAGE/home/882280.cloudwaysapps.com/tdaefutwhu/public_html/applications/core/modules/front/system/redirect.php(38): IPS\Http\cms_hook_Url::createFromString() #3 /mnt/BLOCKSTORAGE/home/882280.cloudwaysapps.com/tdaefutwhu/public_html/system/Dispatcher/Controller.php(118): IPS\…
Last reply by Jim M, -
- 1 follower
- 4 replies
- 307 views
Dear IPS support, I have reported a bug in context of the reporting system 2 versions ago: With the latest version (4.7.5) the reporting system is again broken! No notifications (emails) are sent in case a new report is created. The IPS code crashes while preparing the notifications. The root cause of the crash can be found in this line. ...\system\Content\Content.php, line 1865 The member needs to be "constructed from data" for the "canView" call. Unfortunately, the member is constructed only 2 lines below. This line of code was introduced with IPS 4.7.5 without testing it sufficiently. 😞 Adapting the code in this way fixe…
Last reply by derpunker, -
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- 1 follower
- 2 replies
- 478 views
Please, We want all New Threads to be Pending Moderation. However, the comments are free of moderation, published automatically. How can we resolve this?
Last reply by Marc, -
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- 1 follower
- 0 replies
- 208 views
Hello, Some users have problem in login on Front End. I go to Admin CP and on Friendly URLs (i already have the three option enable) click on Save and lost the access to Admin CP. Now when I login give me this error: "Unable to access this siteThe web page at https://****/?app=core&module=system&controller=login&ref= may be temporarily down or may have been permanently moved to a new web address. ERR_FAILED" Anyone can help me to recovery access? Thank you
Last reply by Vendeira, -
- 2 replies
- 441 views
Hi Getting a red banner regarding maintenance tasks not being run. We have a busy site so should update. Since upgrading to latest version I am getting an error with this task logReadersCleanup RuntimeException: (0) #0 /home/autoclubhub/public_html/xxxxxxx/system/Patterns/ActiveRecord.php(148): IPS\_Task::constructFromData(Array) #1 /home/autoclubhub/public_html/xxxxxxx/applications/core/modules/admin/settings/advanced.php(745): IPS\Patterns\_ActiveRecord::load('2921') #2 /home/autoclubhub/public_html/xxxxxxx/system/Dispatcher/Controller.php(107): IPS\core\modules\admin\settings\_advanced->runTask() #3 /home/autoclubhub/public_html/xxxxx…
Last reply by Daniel F, -
- 1 follower
- 4 replies
- 656 views
In the AdminCP I got this notice: I clicked on "Fix This" and chose the "cron" option and set the cron up - but even with the cron running it doesn't appear this issue has been resolved. When I run the cron with -v I get output like this: I'm not sure why this is happening or how to address it.
Last reply by Marc, -
- 1 follower
- 2 replies
- 264 views
Why my user cannot to be register during registration showing this error not permitted to register
Last reply by Marc, -
- 2 followers
- 3 replies
- 575 views
I don't see where user can enter their gift card code.. any idea on how to enable it? - Thanks.
Last reply by Marc, -
- 1 follower
- 20 replies
- 1.1k views
Hi, My site is throwing this error up when I try to sign in, seems a fairly new issue and nothing has changed since I could login. I've done some searching and support advised to clear cache which I've tried, as well as other browsers. I can't login to the admin site to clear the forum cache. Can someone advise what I need to do? Thanks,
Last reply by Marc, -
- 1 follower
- 5 replies
- 825 views
I am owner of the website (it's not a plugin/application). In the past, I added my JS under theme folder and added it in includJs using {resource} But I noticed, it caused 10+ additional requests when someone visits the website. How do I package under my JS with invision resource to avoid extra network requests?
Last reply by Marc, -
- 2 followers
- 21 replies
- 1.1k views
If I post a calendar event for a date and time, time zones that have the event fall in the next day have the wrong time. Example: event posted for friday night a 9pm eastern US time. Users in europe will see it as 4am on the same friday, when it should show saturday. Has anyone else seen this? I reported originally back in 2019 and it was supposed to have been fixed in 2020.
Last reply by Marc, -
- 1 follower
- 4 replies
- 2.2k views
Hello community, I have made a report with Looker Studio (ex Google Studio) with the information from Google Analytics of my website, however, when I want to view this report in an IFRAME context, I get this error message. Refused to frame 'https://datastudio.google.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'none'". Any idea how to solve this problem in IPS configuration..?? This is my page that displays the report. Greetings and thanks.
Last reply by Marc, -
- 1 follower
- 7 replies
- 1k views
Just upgraded to the latest version and there is no mobile menu icon (hamburger icon)? Site: BuffaloRange.com
Last reply by Marc, -
- 2 followers
- 6 replies
- 673 views
Hi There, Just realised that my blogs seems to be broken, getting the error below when trying to access it. ParseError: syntax error, unexpected '|', expecting variable (T_VARIABLE) (0) #0 [internal function]: IPS\IPS::autoloader('IPS\\Content\\Con...') #1 /home/yi1zjdn1x6oc/public_html/#/applications/blog/modules/front/blogs/entry.php(24): spl_autoload_call('IPS\\Content\\Con...') #2 /home/yi1zjdn1x6oc/public_html/#/init.php(749): require_once('/home/yi1zjdn1x...') #3 [internal function]: IPS\IPS::autoloader('IPS\\blog\\module...') #4 [internal function]: spl_autoload_call('IPS\\blog\\module...') #5 /home/yi1zjdn1x6oc/public_html/#/system/Dispatcher/Dispatcher.ph…
Last reply by Stuart Silvester, -
- 1 follower
- 27 replies
- 1.8k views
I've had one of our site users who posts / reads via his Samsung S22 Ultra and recently has had issues on our site when he posts. What happens is, he writes out his post, but when submitting his post there seems to be numerous blank lines under his post which extends the space his post takes right down the screen. I've not seen it with anyone else, and not heard of it before, but could someone shed any light on this? Is it something that has happened before? What could I/he do? It's an error that doesn't appear for him on any other site. Thanks
Last reply by Stuart Silvester, -
- 1 follower
- 5 replies
- 757 views
Hi currently there’s a popup on mobile that can not be dismissed, as attached below. IPhone 13 - Edge Browser
Last reply by Stuart Silvester, -
- 1 follower
- 8 replies
- 856 views
The API documentation clearly states that "to" is an array. Sorry. According to the documentation for this endpoint, "from" and "to" parameters are the member_id. I can view the member IDs from the URL and know they are correct: /admin/?app=core&module=members&controller=members&do=view&id=1196 Despite this, I am getting invalid_recipient. The API key I am using does have permissions, the member IDs exist, and I have also tried using display names and emails. from:1196 to:1195 title:test body:test test { "errorCode": "1C374/3", "errorMessage": "INVALID_RECIPIENT" } Pleas…
Last reply by Stuart Silvester, -
- 2 followers
- 38 replies
- 1.9k views
Invision Community v4.7.5 A member reported an issue where he can't PM on his mobile device and also can't Quote and Reply on topics. The Quote link/word actually appears and flashes for a second and then disappears. I have been able to reproduce this with the Dev Tools on Chrome by setting a custom User Agent to what is below. Device: Motorola Edge 5G UW (2021) User Agent: Dalvik/2.1.0 (Linux; U; Android 11; motorola edge 5G UW (2021) Build/RRMS31.Q3-23-39-14-1-1) If you need any additional information please let me know.
Last reply by Stuart Silvester, -
- 1 follower
- 2 replies
- 547 views
I installed the final and compatible version of php 8 on the forum group name indicator and the widgets do not appear with it Second, I put in the Who Was Online (Hours) plugin and then nothing appears in the block manager Do you have any solution? When I disable the Was Online (Hours) plugin, then the widgets appear again
Last reply by Vasile Rogoz, -
- 3 followers
- 2 replies
- 427 views
Hi. I have a question about plugins that can showing some topic in forum on the Homepage ( Show: Images, Title, Some description ), when clicked that, user can read that topic. Is there have that plugins. Thanks.
Last reply by Marc, -
- 1 follower
- 5 replies
- 822 views
There used to be this features as visible on the screenshot. But since recent upgrade of invision, it's gone. Any idea what happened and how to get it back?
Last reply by Jim M, -
- 3 replies
- 402 views
BUT I have them disabled, triple checked. display_errors = Off disable_functions = escapeshellarg, escapeshellcmd, exec, ini_alter, parse_ini_file, passthru, pcntl_exec, popen, proc_close, proc_get_status, proc_nice, proc_open, proc_terminate, show_source, shell_exec, symlink, system
Last reply by Randy Calvert, -
- 3 replies
- 404 views
Is there a way to disable all activity (posts, comments, uploads, everything...) but still allow anyone to view the community? I think I can edit permissions for Groups to do this, but I was hoping for a simpler solution. Please let me know if you have any suggestions or are Permissions the only way? Thanks!
Last reply by Randy Calvert,