Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted January 5, 20232 yr Hi, Today one of the moderators flagged a member as spammer by mistake all that member's posts where deleted based on the current setting any possible way to recover his posts ? His attachments are still reachable Listed in ACP , but not reachable, and his page shows zero posts Edited January 5, 20232 yr by Marafa
January 5, 20232 yr Community Expert Unfortunately there is no way of recovering these if you have set them to be permanently deleted. Your only option would be backup recovery
January 5, 20232 yr You would need to restore from an earlier backup. There is not an “undo” option for the flag as spammer option.
January 5, 20232 yr Author Hi, is restoring the posts of a specific member only from backup possible ? I would recommend to allow the admin to undo such mass deletion for a grace period. The feature is useful for real spammers, but sometimes mistakes happens
January 5, 20232 yr Community Expert Solution 2 minutes ago, Marafa said: Hi, is restoring the posts of a specific member only from backup possible ? I would recommend to allow the admin to undo such mass deletion for a grace period. The feature is useful for real spammers, but sometimes mistakes happens Feel free to post that up as a suggestion for future releases. However I would say, you should only give this to people who you trust not to delete known members, and also you could ban the member and hide the content only if needed. This would give you the ability to then choose to delete it, or to recover it. As mentioned in the setting, deleting already submitted content is not recoverable. With regard the backup, there is no selective restore unfortunately.