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Marafa

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Everything posted by Marafa

  1. Marafa
    Hi, This was the server team's reply : Dear Client, we have disabled the cache for the required domain but today I noticed again lack of counter updates, but will wait for a while as you said earlier it is a scheduled task. can I increase the frequency of running this task?
  2. Marafa
    the answer was that they just cleared the server cash now every thing seems fine, thanks should i ask them to do that periodically? i do clear cash from ACP after each upgrade or batch
  3. Marafa
    Still waiting for the server support team's reply, The ticket status is still a work in progress, but now suddenly counters are working, not sure what happened will add the update once done
  4. Marafa
    Hi, I do empty the cash from ACP after each upgrade, and I run most upgrades/patches once issued here is a topic as an example that has replies and 0 reads https://www.officena.net/ib/topic/123279-مشكلة-فى-لوب-تجميع-نصوص-وعرضها-فى-تقرير/ you can see the same case for many other topics in the main forum page https://www.officena.net/ib/forum/89-قسم-الأكسيس-access/ Will also check with server support regarding server cash
  5. Marafa
    For example, a topic that was added by someone else and i opened myself many times, still shows 0 views
  6. Marafa
    No i use fie system
  7. Marafa
    i did run the task, but still not updated yes , and i did clear the cash few minutes back , but still no update
  8. Marafa
    Hi Most counters are working for example number of topic reads is not increasing after a new read Total number of members not updated after new registration
  9. Marafa
    Hi Are there any guidelines for the best use of the search in the forum for example how to use wildcards or except or and/or if that is possible
  10. Marafa
    Hi I did not do anything, as I do not know what needs to be done and how
  11. Marafa
    Hi, I received this notice from google analytics To enable data collection, you need to add your new Google Analytics tag (gtag.js) to the header of every page of your site Where to add this tag ?
  12. Marafa
    I got it, thanks i believe the message should be updated as it is confusing
  13. Marafa
    For some reason i don't have this please see the attached pic i recently made an upgrade, but if it covers this batch, i shouldn't see the alert
  14. Marafa
    I see this alert in ACP, but there is no box to apply the batch in that location AdminCP > System > Get Support Known Issues Important Cookie Consent / PII Patch We have released a patch with important updates for your community. Please go to AdminCP > System > Support to apply the patch from the top left box.
  15. Marafa
    Hi, is restoring the posts of a specific member only from backup possible ? I would recommend to allow the admin to undo such mass deletion for a grace period. The feature is useful for real spammers, but sometimes mistakes happens
  16. Marafa
    Hi, Today one of the moderators flagged a member as spammer by mistake all that member's posts where deleted based on the current setting any possible way to recover his posts ? His attachments are still reachable Listed in ACP , but not reachable, and his page shows zero posts
  17. Marafa
    Thanks i updated all access information please let me know if there are any issues
  18. Marafa
    Hi, Please check links in the moderation history for this topic for example https://www.officena.net/ib/topic/114671-تحديث-برنامج-تم-انشاؤه-بالاكسيس/ The link to topic at the end of each recorded moderation action does not help, as the only way to reach this menu is from the topic itself, while related moderated post link only appears in the link added to ((a comment)) . i believe it is useful to have both links linked to the edited (moderated) post. i assume this was the case before few updates
  19. Marafa
    Hi, Moderation history links leads to main topics and not to the specific post
  20. Marafa
    Answered in another post , thanks
  21. Marafa
    thank But i couldn't find that option ( Can manage alerts) to enable it for now
  22. Marafa
    couldn't find that option (Can manage Alerts?) to enable it for now
  23. Marafa
    After last update moderators cannot lock topics while they can unlock locked topics as an admin i could lock topics , and new message appears to notify the author while this alert shows to moderators without the option to enable notification , and their action to lock a topic is not processed
  24. Marafa
    i updated the Prune email error logs to only 2 days and run the prune task successfully still showing the same message in ACP
  25. Marafa
    The Prune Setting is 30 Days The Task was run siicceffuly , Still the ACP shows that the file size if 13.5 GB The log table core_mail_error_logs within the database is 13.33 GB in size. You may wish to adjust the pruning options for these logs to keep the log table smaller in size.
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