Real time "2 users here" yellow tag no longer displayed on forum pages?

[David N.]

When looking at the list of topics in a forum, there used to be a real time yellow "2 users here" (for example) when 2 users are currently viewing a topic, instead of the view counter. I haven't seen this in a while. Not on my site, not on this site either. Is this feature disabled? 

Here's an example of a topic that I know currently has multiple users viewing and typing, and yet it just shows the view counter as usual instead of displaying the real time number of users viewing the topic: 

Ok so I just saw it here on this site. But I'm no longer seeing it on my site? 

Edited January 5, 2023 by David N.

[Jim M]

The Real Time Viewing/Who's Typing features are on our community here and available on the plan you're on. Please ensure that you have these enabled in your ACP and as you have a custom theme, you may wish to switch to an unmodified theme to see if that is impacting it.

[David N.]

4 minutes ago, Jim M said:

as you have a custom theme, you may wish to switch to an unmodified theme to see if that is impacting it.

That was it! Problem solved. Thanks so much @Jim M ! 🙂 

 

Edited January 5, 2023 by David N.

[Jim M]

You're very welcome! Glad I could be of assistance.