Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.6k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
22,571 topics in this forum
-
- 1 follower
- 5 replies
- 266 views
So, I'm curious about how this works. I pay 75$ for the application for my IPS 4.0 and then it runs just fine and dandy. At the end of the year, does it lock out? And then it's not available afterward...? Or is that just a 1-time buy in and then the 55$ renewal is to purchase further updates after the year is up?
Last reply by GrooveOnBeat, -
- 1 follower
- 2 replies
- 198 views
Hi, I've been searching for this rights in my forum. However, I haven't found that option. How can I avoid my members to change their thread's title? In 3.4.x this was possible to configure. Regards, Ibai
Last reply by Ibai, -
- 5 replies
- 280 views
Hello, Just updated to the most current version of IPB, I was already on 4 to begin with. Whenever I try to save a usergroup I am getting this error - "Please select a value that is no less than 1". I have tried making new groups and using different computers, the problem remains. Any ideas? Thank you in advance!
Last reply by Darkgrim, -
- 3 replies
- 222 views
I'm wanting to check if a database field is empty within a template. In this case, it's using a YouTube URL and if it is in an article, I want to change how an article is displayed. I've tried the following but unsure the correct syntax in the templates. {{if (!empty($record->customFieldDisplayByKey('youtube-feature', 'raw')|raw)) }} <iframe id="ytplayer" type="text/html" width="640" height="390" src="{$record->customFieldDisplayByKey('youtube-feature', 'raw')|raw}" frameborder="0"/> {{endif}} {{if count( {$record->customFieldDisplayByKey('youtube-feature', 'raw')|raw} )}} <iframe id="ytplaye…
Last reply by MeekelTM, -
- 3 replies
- 216 views
Users trying to save a reply to content, system says 'saving', but then refreshes the page. Happens on occasion with not allowing new content to be saved. Which means that a post tha tmight have taken a few hours to design, is lost. (Yes, I am now saving all posts prior to hitting submit). Anyone see anything like this, any work arounds?
Last reply by broni, -
- 1 reply
- 290 views
Small question. In the ACP when I have the default IPB skin active all is ok as far as icon images go... But when I do this, and change to BlueBoh theme as can be seen in the following image... It works fine in the main site as the theme is going active when I hit Save but this is what happens in the ACP...... This has affected all pages in the ACP and not restriced to Themes... Any thoughts and solutions would be appreciated. Thanks.
Last reply by Cascadia, -
- 2 followers
- 15 replies
- 336 views
Hi I added a custom link in general configuration which was working quite nicely and used to look like this http://www.outdoormuckers.co.uk/forum/2-first-steps/ Now all of a sudden it looks like this http://www.outdoormuckers.co.uk/forum/forums/forum/2-first-steps/ Therre was a very strange hiccup and I ran the support to fix errors because the menu links changed for some wierd reason after I added a temporary test logo image Any ideas what is happening please? Thanks if you can help
Last reply by Joel R, -
Pages
by Phil Lilley- 1 follower
- 5 replies
- 236 views
Just upgraded from 3 to 4 last night. Working through minor issues. Pages loads looking like this. Is there a setting I'm missing? Similar look in Media. Same view no matter where I go in Pages.
Last reply by Carl Maltby, -
- 1 follower
- 4 replies
- 225 views
I have purchased the Downloads App and am simply stunned that it does not include something as rudimentary as password protecting specific downloads/files. Caveat Emptor and all that. Since IPB has a no refunds policy in place, we need to figure out a way if we can somehow use it and make it work for us. The nature of our site has a clients area, but only certain people have purchased certain products. Our choice is to either create a usergroup / permissions for every download file we offer and then edit each member to assign permissions for that download. Obviously that would be pure nonsense to do it that way. Alternatively, we can add a Password field and issue passwor…
Last reply by Zapusto, -
- 1 reply
- 169 views
this been driving me crazy for the past week, Ive been trying to swap the background placeholder for the header with a widgetContainer i want to place a plugin i have to replace the background color/image while keeping the menu's overlaid on top (ive tried everything; i cant get it to show behind everything; it remains stacked) any ideas?
Last reply by Lukeroge, -
- 0 replies
- 153 views
Something cool that I noticed on 4.X. If you're in the ACP > Customization > Toolbars and click on an icon: A new page will open up and give access options:
Last reply by jackflash, -
- 1 follower
- 1 reply
- 165 views
This is embarrassing but I can't seem to find where to control what payment methods are available to the Commerce donations widget. Checkout offers every payment I have active (which includes *a lot* of manual methods that are used by various projects. I'd like to use Paypal and Stripe and perhaps one manual method. Where do I configure that?
Last reply by bradl, -
- 2 replies
- 210 views
It appears that the rules I had in place previously with 3.4.8 regarding search engine indexing have been removed or overwritten. I have forums that I do not want crawled or indexed as they're "Off Topic" chit-chat sort of threads and not meant to be indexed by Google. I'm not seeing where I can disable this in the backend, and forget how this was achieved in 3.4.X since it was done years ago. Any help?
Last reply by vpsBoard, -
- 0 replies
- 166 views
Does the IPS api have function(s) to test for what forum is being displayed? Or what category Or if it’s on the main page? Example ( pseudo code): If (is_forum(x)) { Put this html code out; } else { Put this html code out; } Same idea applies to all. I would then put this into template and use. Thanks in advance for any help
Last reply by PacmanDo, -
- 11 replies
- 334 views
Hello, i have problem after upgrade: http://scr.hu/0j7u/y86kh Can someone help me? Thx
Last reply by recifbox, -
- 5 replies
- 209 views
Is there a way to do it ? I can't see the option in this forum either.
Last reply by thomasdw, -
- 3 replies
- 205 views
I've upgraded my ip.chat to 50users, its paid by card. But there is still a limit on 5 users?
Last reply by Mark H, -
- 1 reply
- 270 views
Hey, I was editing some things on my site today, using version 3.4.8 and I've made something go wrong. I was editing the default group that is assigned in the conf_global.php file and now it seems that anyone who is not an administrator recieves the following error: Visiting the site url yields this notice and although I can still sign in with my administrator account, clicking register also gives this notice. Any idea what I may have done wrong or how I could go about fixing this? As of now no new users can register and no guests are able to view the site. Cheers Sorry, you don't have permission for that! [#1000]You are not allowed to visit this community. Need Help? C…
Last reply by dj_yolobear, -
Strange error after updating from 3.4.8 to 4.0.11. Example: https://vpsboard.com/topic/2463-list-of-community-links/ this thread I created in 2013. The links 'should' work, but you'll see they only reload the page / link to the page that they're displayed on. This also goes for member signatures... Every member who had a signature with a URL in it going to their own website or elsewhere is now broken. When the URL is clicked, it only refreshed the page that the signature is displayed in. Anyone else encounter this? It's going to be a massive pain to correct this one by one manually as there are too many members, and it's a burden on them if they have to update their si…
Last reply by vpsBoard, -
- 1 follower
- 5 replies
- 180 views
I am hoping to upgrade to 4 soon. Once my new theme is completed I want to make the leap over to 4. I've been testing/learning about 4 on a dev site for several weeks now. Aside from a full backup, what other things should I do prior to upgrading? Any gotchas I should look out for? What about mods/apps? Any issues there? Thanks for any feedback you can provide!
Last reply by denis faucher, -
- 1 follower
- 8 replies
- 382 views
Hi there, I have just upgraded to 4.0.12 and all my forum's javascript is dead. This supposes that no one can post anything, neither interact with the forum. It seems that the forum is not locating "root_library" JS. Here an example: http://www.fmsite.net/foro/forums/ Any help here? Kind regards, Ibai
Last reply by Ibai, -
- 1 follower
- 0 replies
- 159 views
Is anyone here paying attention to advertisement counter in IPS4 backend -> system -> advertisement? It's counter is running fast for global header and global footer placement. I am running google ads and its number is not matching nor even close by 10 times with google adsense counter. Is there is any bug on this or some config issue that I don't know.....!
Last reply by Gauravk, -
- 3 followers
- 13 replies
- 289 views
Hello, I'm looking for a totally layout-similar solution to the Last Topics widget. I know that I can use a customized post feed, however the layout does show the message, and I would like to just keep it simple showing just the subject, and last reply info, just like topics are being shown in "Last Topics" widget. Any ideas how to achieve this? Thanks!
Last reply by ABGenc, -
- 2 replies
- 261 views
hello How can I delete a database of my site Gerard
Last reply by gerard001, -
- 0 replies
- 167 views
I created a small javascript scriped that i want to run once the user hit the main page. Where do i add this code (the index.php does not seem to be the right way).
Last reply by Aerosoft,