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Jim M

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Everything posted by Jim M

  1. Jim M
    Sorry, this is not something which we support out of the box at this time. You can certainly post a Feature Suggestion for it though 🙂 .
  2. Jim M
    PHP's memory limit on your server beyond what you did previously.
  3. Jim M
    Maybe a cache issue or something going on in that browser. Hard to say. At least it's working for you now. Please let us know if it comes back.
  4. Jim M
    Do you have any extensions/plugins on the browser? Unfortunately, I can't reproduce this on my own test install with this version of Firefox. Would also recommend disabling any third party applications/plugins on your community to completely test against our core software.
  5. Jim M
    Are you able to reproduce this every time with any image?
  6. Jim M
    You would want to go to the member's profile (or any members profile in the ACP if you want do all) in the ACP then click the down arrow on the content count and should see the option there.
  7. Jim M
    Yes, it is safe. We don't normally update changelog if we're patching but something was patched that had a changelog entry so created a new entry there. Our developers our working to resolve it.
  8. Jim M
    The "-200" error code from uploading generally comes from an error processing on your server. Did they upload the same exact image file in both browsers? Unfortunately, this is not something I can reproduce directly here.
  9. Jim M
    Thank you, this is something we're aware of and looking into.
  10. Jim M
    This would require a customization, I'm afraid.
  11. Jim M
    There are 2 tiers categories in the Blog application. The categories you added in admin are the categories which Blogs fall under. Then there are categories within Blogs which your Blog Entries fall under.
  12. Jim M
    Could you please post the updated server error log entry? There may be further information there.
  13. Jim M
    Sorry, I am may not be understanding here. Tags and Categories are not related, if that is what you are asking. They operate separately. If that is not what you're asking, could you please elaborate?
  14. Jim M
    Unfortunately, I also am unable to reproduce this. What browser are you using and is your local computer in English? $ is an HTML entity which should be interrupted by your browser.
  15. Jim M
    Excellent!! Glad to hear it went well this time.
  16. Jim M
    Could you please update the admin credentials on file so I can review your configuration for this and see what is happening?
  17. Jim M
    With a minor upgrade such as this, we would not expect something like this to bring down the server or have great server changes (like going version 3 to version 4) so getting more information by seeing the errors happening with this in place would be key.
  18. Jim M
    Sorry about that. We'll be getting this fixed as soon as we can through our development cycle 🙂 .
  19. Jim M
    Glad to hear you've got that working.
  20. Jim M
    Just talked with one of our developers and they are aware of an issue which will need to be patched concerning this issue you're encountering. Sorry for the inconvenience.
  21. Jim M
    Are you using a custom/modified template on this Database? If so, I would switch it to an unmodified template to see if that helps.
  22. Jim M
    Could you please let us know the Serer Error Log entry from the 500 Internal Server Error which you're encountering here? That will provide us more information on what is happening here and how we can then further assist you.
  23. Jim M
    Thanks for posting! Unfortunately, this issue is beyond the scope of our technical support. 👩‍💻 Our technical support is happy to help you with the Invision Community platform, but we're unable to help with things like server management, theme questions and modifications. I've moved this to our Community Support area where other Invision Community owners will see it and help where they can.
  24. Jim M
    I'm afraid, your only options currently are: Utilize our Downloads application to fulfill your paid download service. This will always allow the user to download the items you upload there. Wait for your suggestion topic to be reviewed by our team and potentially address the new suggestion in a future release. Hire a third party author to assist you with a custom plugin to remove this feature.
  25. Jim M
    you would need to provide them the email, I'm afraid.
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