Jump to content

Jim M

Invision Community Team
 View Profile  See their activity

  • Posts

    8,902

  • Joined

  • Days Won

    41

 Content Type 

Downloads

Release Notes

IPS4 Guides

IPS4 Developer Documentation

Invision Community Blog

Development Blog

Deprecation Tracker

Providers Directory

Projects

Release Notes v5

Forums

Events

Store

Gallery

Everything posted by Jim M

  1. Jim M
    I would recommend checking with your previous host or the backup you took as you are missing folders being referenced. In the example below, you are missing /uploads/monthly_2017_05/ on your new server thus a 404 error on the front-end would be correct.
  2. Jim M
    I would recommend taking advantage of this time and working with your hosting provider to see what you need in the .htaccess. If it is nothing, you can use the one from the ACP. If you need items in your existing .htaccess, you will want to copy the script from the ACP's .htaccess you downloaded and put it in your existing .htaccess. Once you're done, you'll want to test for any issues.
  3. Jim M
    That would require customization. I'm sorry, there are no means to do this in the default software.
  4. Jim M
    There is also a static option in the footer. It is worth noting that our advertisement module will only allow 1 ad to be shown per location per load of a page.
  5. Jim M
    This is the same as typically clearing cache in the Support Tool. This technique isn't always required but is a "nice to know" thing when you're having an issue, likely why it's not (yet) in the guide.
  6. Jim M
    Glad to hear you found a solution to your problem. Please be advised I moved this to Community Support as it is not recommended or supported to run custom manual queries like this against your database. Keeping a backup of the change prior is recommended as that would be our solution to any problems resorting from this manual query.
  7. Jim M
    This would require a plugin, we only allow time cutoff for this, I'm afraid.
  8. Jim M
    For 2, this is rather intended to do this as it is a safe guarding but will automatically delete at your configured time. If you perform the deletion the way @Miss_B suggested, that will not encounter this and will straight delete. I am unsure if this will work but you could change the configured time setting up so that automatic deletion is more soon.
  9. Jim M
    You would use the advanced search to find a criteria which will fit your needs and then sort by clicking the validating tab to get those that fit it and are validating. You can then use the prune feature in the blue bar to prune all found.
  10. Jim M
    Glad to hear you've found the issue. Could you please elaborate on what you did for those following along at home?
  11. Jim M
    There would not be. These would indicate how you installed this add-on or if it is "Invision" it is one of our own applications.
  12. Jim M
    The validating tab should hold anyone who is awaiting manual validation. However, this may require further filtering if there are other validating members in there.
  13. Jim M
    You are a self-hosted client so you would need to contact your hosting provider. Currently, it looks like you're having an issue with your SSL certificate as it may be expired. Your hosting provider will need to assist you with that.
  14. Jim M
    You may wish to use an automated payment process in Commerce so an individual does not need to message or you could use the Contact Us form for users to reach out to administrators.
  15. Jim M
    Sorry, there are no means to ban a mac address. You can disable message permission to your default member group and then automatically promote them to a different group on making x approved posts through group promotions:
  16. Jim M
    Could have been a temporary issue. Please let us know if it happens again.
  17. Jim M
    Looks like they were working with their hosting provider as the site is now available. However, I would recommend disabling all third party applications/plugins and switching to an unmodified theme as the service worker in the Javascript isn't working and it is stating everything is offline. Either there is an issue with the server and service worker cannot connect or there is something preventing it from working properly in the third party realm.
  18. Jim M
    Could you please provide an example? While, it will wipe IP addresses associated with content, it will not prune all IP addresses in the system so I want to ensure we're on the same page here.
  19. Jim M
    Did you place them in the advertising area in ACP -> System -> Advertising? These could be default locations if they are global.
  20. Jim M
    Premium support will still not provide server support, I'm afraid.
  21. Jim M
    Could you please update the access details in the Client Area so we can gain access to your community's ACP and file system?
  22. Jim M
    Unfortunately, the URL provided is not loading for me at all. I would suggest reaching out to your hosting provider if you are having issues with the site loading or loading code instead. These are signs that your server is not configured properly. Otherwise, I am happy to move this to our server forum where you can receive peer to peer help but I'm afraid, this is most likely outside our scope of support as it is configuration errors with the server.
  23. Jim M
    I'm afraid, this is not something I can reproduce. Are you still seeing this?
  24. Jim M
    You will want to disable strict mode on your MySQL server as currently, it is requiring default values for all fields but this one does not have one.
  25. Jim M
    One of my colleagues responded to your ticket, please let us know if we can be of further assistance.
Invision Community © 2024 IPS, Inc.
×
×
  • Create New...