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Jim M

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Everything posted by Jim M

  1. Jim M
    Sounds like something is not quite right with Javascript or the theme on your community since upgrading. Either there is a theme compatibility issue, cache issue, or a write issue on the server. I would recommend clearing cache by going to ACP -> System -> Support. Then try again. If that does not help: Switch to an unmodified theme and check again. Check to ensure write permissions on your server are correct. If you're on our Cloud, please submit a ticket as we would need to see what else is going on.
  2. Jim M
    This is something we're aware of and looking in to.
  3. Jim M
    You can just create a new theme and it will be unmodified thus based on the release you're on.
  4. Jim M
    You would want to select "Allow only the links specified" in the "Link Filtering" field then insert your domain and then use * as wildcard. For example, if your domain is example.com and you want to allow everything from it, you would do https://example.com/*
  5. Jim M
    Check in ACP -> System -> Posting -> Links (tab) -> check your require moderation for links. If these are internal images, you'll want to allow your own domain to whitelist there.
  6. Jim M
    Yes, you can edit the file and change it later.
  7. Jim M
    When your creating your download file on the front-end, it will ask the type of the file. You will want to click "Paid" and it will present options for price.
  8. Jim M
    I would suggest starting with our Guides, here is the brief overview of Downloads guide, which covers permissions: Additionally, this guide covers Paid Files: Further details about Categories, can be found here:
  9. Jim M
    As Nathan mentioned, check if you're using the traffic, cron, or cloud: traffic - you will need to have visitors on your community's front-end for these tasks to process. if traffic is minimal and you're self-hosted, running tasks manually or cron will be a good idea. cron - likely your cron is failing and you'll need to have your server administrator check the logs. Can post the error here. cloud - if you're on our Cloud, try navigating the front-end to kick start the tasks. If they don't start moving, please submit a ticket.
  10. Jim M
    It looks like the icons are not working correctly. Are you seeing this in other areas? Could you please try to clear the cache in ACP -> System -> Support -> Something isn't working correctly.
  11. Jim M
    Correct. You would need to purchase a self-hosting license including all applications you wish to use. Then uninstall the applications you did not purchase. Finally, please submit a ticket and we can gather the backups for you. Once that is done, we would provide instructions on what would need to be done to restore our software from the backups we provide.
  12. Jim M
    Moved this for you 🙂 . Things seem to have updated now. Could have been a temporary error.
  13. Jim M
    This is not currently a feature. Guest viewing is a little complicated in this case as we can't really ensure it is the individual who posted is viewing like we can with a user. However, if this is something you'd like to see, I can move this to our Feature Suggestion forum, if you'd like?
  14. Jim M
  15. Jim M
    (bonus points if you guess the show)
  16. Jim M
    Just to follow up on this, we worked with SJ77 and there was an issue with their Twitter app configuration on Twitter's developer website. If anyone runs into this, I would recommend reviewing your app configuration with our Guide, as things (unfortunately) change frequently:
  17. Jim M
    If whatever they were injecting was taking your MySQL server offline or otherwise causing connections to take a while to connect, yes. That would not be something I could inform you though and you would need to check your MySQL server logs.
  18. Jim M
    Has your database connection been solid? I would double check that it is not taking a long time to connect.
  19. Jim M
  20. Jim M
    Check out this tutorial to build a recipe database:
  21. Jim M
    Would suggest using our Downloads application and just restricting the groups you do not want to have access to the downloads. Pretty much the whole purpose of the app 🙂 .
  22. Jim M
  23. Jim M
    Yes, products can renew.
  24. Jim M
    I would suggest double checking that the theme templates have not been modified, if you're using a copy of the default them. If you're using a theme from the marketplace, etc... it may be out of date so checking that or speaking with the author may assist. To check if the templates have been modified, can go to Themes and uncheck "Unmodified" in the filter option, as seen below:
  25. Jim M
    ACP -> System -> Support -> System Check (top right). Will list all installed extensions in green and as EXIF is optional if you do not have it installed should be in grey.
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