Jim M

Sorry, there are no current means at this time. The download database setting here is for being able to move templates and related items between instances, not backing up the Pages Database. In our Cloud, we do have in-depth backups so there would be few cases where you would require your backup outside of personal needs or moving off the platform. However, on request, we can provide you with your data.

Please try again to go to /admin/upgrade . If you have a custom directory name for the ACP, please swap /admin with that.

Please ensure that you restored your files if you are attempting a restore. Currently, the database has not be upgraded. If you're still getting this issue and you restore both files and database. The database restore does not appear to be complete and is missing columns/tables.

Looking in your ACP, it looks like you're using a custom language pack. Are you using that language pack during the conversion? If so, I would switch to an unmodified English language pack as something seems off here.

Could you please provide a link to the topic in question? In simply testing this on my own instance, I am unable to reproduce.

While I certainly appreciate that. Please keep in mind that if any issues arise from this, it would be unsupported by our team so restoring and doing it in a supported manner is advised.

The only recommendation here would be to restore your database to before the deletion then delete them via the software. Manually deleting data from the database is not recommended or supported.

I've tagged a developer to confirm if that should work here or not. Someone will be with you shortly.

What version of Invision Community are you running?

Search index is responsible for those. You'll want to ensure all that gets rebuilt as there's a lot of rebuilding there.

Sorry, we do not have a schema and relationship documentation.

Sorry, you would want to contact the author for assistance. Third party add-ons are outside our scope of support. Please note I have moved this to our Community Assistance forum.

Thanks for posting! Unfortunately, this issue is beyond the scope of our technical support. 👩‍💻 Our technical support is happy to help you with the Invision Community platform, but we're unable to help with things like server management, theme questions and modifications. I've moved this to our Community Support area where other Invision Community owners will see it and help where they can.

They are on our Cloud. This is not something we have noticed (not say it's not present). If you are noticing an issue specifically with the core, I would advise creating your own topic. However, I would think if it was PHP, this would create an issue before the page loaded, not after thus cause a browser overloading/corrupted cache issue.

Looking in your email error logs, you have quite a few errors that you will want to double check with your email provider to ensure emails are sending properly out of your server.

You would want to work with your hosting provider or server administrator to review your server's performance, traffic, resources, etc... We provide only minimal requirements and anything additional, I'm afraid, would be widely variable due to traffic, content, third party integrations, etc... A server administrator will then be able to have your server optimally performing for what is being executed on it.

If that is an error, yes. You would want to consult with your hosting provider or server administrator if you are unsure.

We have replied to your ticket.

It would be something specific here which is why we require the server error log entry. Please let us know once you have it.

A 502 error, I'm afraid, would not allow the software to function thus not appear in our software's system log. The 502 is coming from your server so you would need to look for logs there. We would require a URL to the area in question and a member id of who is experiencing this.

Could you please provide us a link to the event in question? We can then review what is happening.

No worries! Happens to the best of us. We’re here to help 🙂

Inviting members would be expected in types which have membership options. There is no straight up add button unless you mean adding something else? It could be you were using a third party solution here prior which is no longer working.

Looking at the page in question, this is due to you are already using that block on that page so you would not be able to utilize it again.

To clarify, the page which you are attempting to place the block on is a Pages page, correct? If so, could you please provide the URL?