
Everything posted by Jim M
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Alert System Working?
As mentioned by Nathan, have you checked this under another account?
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Error when applying the latest update.
Your files and database are not from the same version thus what you're experiencing would be correct. Please restore the files and database from the same version.
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Error accessing Unread Content
Communities on Cloud which are running 4.7 are encountering some intermittent issues. You can follow updates on the status here: Invision Community | Uptime.com
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Forum broke after upgrading php from 7.3 to 8.1
Please check your file storage configuration as it looks like there are references to a forum7 sub-domain which is providing mixed results. Additionally, I am unable to load your community currently due to a name resolution error.
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Upgrade fail
You would need to complete the upgrade or restore files. I’m afraid, there is no other way.
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Upgrade fail
If you do not have a certificate (or it's expired) on the server and only use CloudFlare's and you disabled CloudFlare, you will indeed have that issue.
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Upgrade fail
Please clear your browser cache and disable CloudFlare. I have seen this error come from CloudFlare sometimes.
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Disable function PHP?
Unfortunately, the message in the ACP is simply relaying what PHP has in it so this is not something which we can assist you much with. Your hosting provider would need to investigate PHP and see why these functions are not disabled on your server. Additionally, keep in mind this is simply a recommendation from our end to better your security. It is entirely up to you and hosting provider/server administrator to agree/implement. If you're on shared hosting, many providers will not disable these due to that. If this is something which you want to be a part of your security plan, you may need to change providers to do so if they are unwilling to help.
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Doing Test Conversions
Have all background tasks completed? There are rebuilds which would process these items.
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Disable function PHP?
I would suggest working with your hosting provider to ensure that the changes were applied to the whole server and not just one directory. Also, ensure that you do not have a custom php.ini or .htaccess overwriting their changes.
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Database Records Backup "Cloud hosting"
Sorry, there are no current means at this time. The download database setting here is for being able to move templates and related items between instances, not backing up the Pages Database. In our Cloud, we do have in-depth backups so there would be few cases where you would require your backup outside of personal needs or moving off the platform. However, on request, we can provide you with your data.
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Upgrade fail
Please try again to go to /admin/upgrade . If you have a custom directory name for the ACP, please swap /admin with that.
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Error when applying the latest update.
Please ensure that you restored your files if you are attempting a restore. Currently, the database has not be upgraded. If you're still getting this issue and you restore both files and database. The database restore does not appear to be complete and is missing columns/tables.
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Getting an error when converting Invision Community 4.7.0
Looking in your ACP, it looks like you're using a custom language pack. Are you using that language pack during the conversion? If so, I would switch to an unmodified English language pack as something seems off here.
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Poll disappeared upon merge?
Could you please provide a link to the topic in question? In simply testing this on my own instance, I am unable to reproduce.
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Help with cleaning up deleted member
While I certainly appreciate that. Please keep in mind that if any issues arise from this, it would be unsupported by our team so restoring and doing it in a supported manner is advised.
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Help with cleaning up deleted member
The only recommendation here would be to restore your database to before the deletion then delete them via the software. Manually deleting data from the database is not recommended or supported.
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What is the current known version of OpenSearch to work?
I've tagged a developer to confirm if that should work here or not. Someone will be with you shortly.
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What is the current known version of OpenSearch to work?
What version of Invision Community are you running?
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Doing Test Conversions
Search index is responsible for those. You'll want to ensure all that gets rebuilt as there's a lot of rebuilding there.
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50K + Members, query for Members that have any Email notification
Sorry, we do not have a schema and relationship documentation.
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Last ditch effort for SULK help
Sorry, you would want to contact the author for assistance. Third party add-ons are outside our scope of support. Please note I have moved this to our Community Assistance forum.
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Is there shortcode/html to pull in the user's username/avatar?
Thanks for posting! Unfortunately, this issue is beyond the scope of our technical support. 👩💻 Our technical support is happy to help you with the Invision Community platform, but we're unable to help with things like server management, theme questions and modifications. I've moved this to our Community Support area where other Invision Community owners will see it and help where they can.
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Twitter Embeds Causing Thread(s) Pages to Crash(?).
They are on our Cloud. This is not something we have noticed (not say it's not present). If you are noticing an issue specifically with the core, I would advise creating your own topic. However, I would think if it was PHP, this would create an issue before the page loaded, not after thus cause a browser overloading/corrupted cache issue.
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Members Subscribed to a forum do not receive notifications when new content is posted
Looking in your email error logs, you have quite a few errors that you will want to double check with your email provider to ensure emails are sending properly out of your server.