Jim M

When your creating your download file on the front-end, it will ask the type of the file. You will want to click "Paid" and it will present options for price.

I would suggest starting with our Guides, here is the brief overview of Downloads guide, which covers permissions: Additionally, this guide covers Paid Files: Further details about Categories, can be found here:

As Nathan mentioned, check if you're using the traffic, cron, or cloud: traffic - you will need to have visitors on your community's front-end for these tasks to process. if traffic is minimal and you're self-hosted, running tasks manually or cron will be a good idea. cron - likely your cron is failing and you'll need to have your server administrator check the logs. Can post the error here. cloud - if you're on our Cloud, try navigating the front-end to kick start the tasks. If they don't start moving, please submit a ticket.

It looks like the icons are not working correctly. Are you seeing this in other areas? Could you please try to clear the cache in ACP -> System -> Support -> Something isn't working correctly.

Correct. You would need to purchase a self-hosting license including all applications you wish to use. Then uninstall the applications you did not purchase. Finally, please submit a ticket and we can gather the backups for you. Once that is done, we would provide instructions on what would need to be done to restore our software from the backups we provide.

Moved this for you 🙂 . Things seem to have updated now. Could have been a temporary error.

This is not currently a feature. Guest viewing is a little complicated in this case as we can't really ensure it is the individual who posted is viewing like we can with a user. However, if this is something you'd like to see, I can move this to our Feature Suggestion forum, if you'd like?

(bonus points if you guess the show)

Just to follow up on this, we worked with SJ77 and there was an issue with their Twitter app configuration on Twitter's developer website. If anyone runs into this, I would recommend reviewing your app configuration with our Guide, as things (unfortunately) change frequently:

If whatever they were injecting was taking your MySQL server offline or otherwise causing connections to take a while to connect, yes. That would not be something I could inform you though and you would need to check your MySQL server logs.

Has your database connection been solid? I would double check that it is not taking a long time to connect.

Check out this tutorial to build a recipe database:

Would suggest using our Downloads application and just restricting the groups you do not want to have access to the downloads. Pretty much the whole purpose of the app 🙂 .

Yes, products can renew.

I would suggest double checking that the theme templates have not been modified, if you're using a copy of the default them. If you're using a theme from the marketplace, etc... it may be out of date so checking that or speaking with the author may assist. To check if the templates have been modified, can go to Themes and uncheck "Unmodified" in the filter option, as seen below:

ACP -> System -> Support -> System Check (top right). Will list all installed extensions in green and as EXIF is optional if you do not have it installed should be in grey.

Not at this time. I did bring this up internally for discussion.

Apologizes, I updated my previous post after you quoted. Images are available as they are handled differently. I didn't mention this originally as thought by "documents" you mentioned these would not be images in your case. Files which are downloaded, such as word docs, zip/archive files, etc... are protected under this.

This is incorrect or something is not quite right with your permissions you've set. If a member group does not have access to a forum, they cannot access attachments or the topics in that forum. (NOTE: embedded images will be available, however, as these are handled differently but sounds like this is not your case.) If you've previously had the forum open to the public, bots may have stored those URLs and be attempting to access them. However, they will receive permission denied messages. If you would like to submit a ticket, we're happy to give your permissions a once over for you.

Is there a reason to have the forum public then? Can just restrict access to the forum to not be seen by guests and the attachments will not be visible to guests.

Check your .htaccess as it still is likely referencing your old folder name and would need to be adjusted. You can download a new one in ACP -> System -> Search Engine Optimization -> Rewrite URLs. If that is not it, one of our techs can assist further in your ticket.

There is no delete all messages button, I'm afraid. To delete a status update, you will need to click the status update and view it. You can do this by clicking the status update in the block or going to the profile of the user who posted it. You can then delete it by clicking "Options" then "Delete" as outlined below in the screenshot. Moderator permissions control what you can moderate on the front-end of your community, such as here. You will need to ensure your group has correct moderator permissions. Administrator permissions control what you can do in the Admin Control Panel so simply because you have an administrator account does not mean you have moderator permissions. For more on this, you can read the following Guide: https://invisioncommunity.com/4guides/staff-and-moderation/creating-administrators-and-moderators-r31/