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Marc

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Everything posted by Marc

  1. Marc
    An announcement would probably be the way to go, as mentioned. If you set an area not to have permission to see the category, they indeed wont be able to see anything at all in the category
  2. Marc
    We have a bug report open for this to take a look at
  3. Marc
    It would certainly suggest so. I can only say to let us know if you see it happen again at this point
  4. Marc
    Please confirm which community this is for
  5. Marc
    No problem. 🙂
  6. Marc
    We will show more on pages once we are in a position to do this. But of course we believe the design has been improved on. After all, why would we develop it otherwise 🙂 Im not sure what you mean here. We have never supported 3rd party items. If you mean can 3rd party developers develop for the platform still, then yes. In fact we have had blogs out showing how to do so. And you will 🙂
  7. Marc
    Unfortunately, they are indeed
  8. Marc
    You would need to look again. You have a 3rd party application named "Components" which is showing as having an update
  9. Marc
    I would need an example so we can take a look at this for you
  10. Marc
    This was fixed back in 4.7.7. So if you are having issues and below that version, you would need to upgrade.
  11. Marc

    SMTP issue

    Marc replied to Gouzi's topic in Technical Problems

    You would have been better to upgrade your site, than downgrade your connection
  12. Marc
    Dealing with hosting companies that will not update things can be extremely frustrating, we agree. This is actually the second instance I have come across just this morning. If you want to remove the hassle from all that side of things, so you can concentrate on your site itself, we do offer a cloud-based solution we could move you to. If it is something you are interested in, please feel free to reach out https://invisioncommunity.com/buy
  13. Marc
    It's worth noting here You mention you have has no problems 'other than'. So this means you have an issue. In addition to this, you are running a version in which has known security issues, which have also been fixed. One back in June 2023 (version 4.7.11.1) and one recently. You pay to keep your license active, which includes various things including support. Since the version you are running you have had: 491 days of spam service use on your site Posted 7 items of support queries to client only sections Had access to 17 releases of the platform (whether you chose to use them or not, is of course your own choice) 2 Security releases. You have asked for support in your issue, and we have indeed provided the support you need. I understand its not the answer you wanted, however the answer is indeed correct regardless.
  14. Marc
    As soon as we can, would be the answer here. We're not that far off, but there were some changes we needed to make to ensure it's the release we want it to be, before we can get it out there. You will see something soon enough 🙂
  15. Marc
    Please could you clarify what you mean here by restore a previous version? Step by step what you are doing would be helpful if possible?
  16. Marc
    You would have to speak to the author of that addon. As its happening only when someone is not able to move to a specific group, and that functionality is provided by a 3rd party application, this is not something in which we would be able to advise on
  17. Marc
  18. Marc
    8.0.13 . In all honesty, if you have a hosting company that will not move from an unsupported version one its unsupported, I would question who you are hosting with
  19. Marc
    I have to be honest here. If you are asking questions like the above, you really need someone to be managing this on your behalf. MySQL is not PHP no. They are 2 separate things. In answer to your question, if you end up on a version that is not supported by the platform, you will be unable to upgrade at that point
  20. Marc
    It has not changed on there. Please ensure you are changing it on the correct site in your client area on our site
  21. Marc
    I have moved this to our developer connection forum, as you are asking about endpoints for development here. Hopefully you will get some responses here on what you are looking to implement
  22. Marc
    Indeed that would be the only way in which to do this within the core platform
  23. Marc
    The more likely cause of this is banning by IP if its an invision ban message they are seeing, so I would suggest checking IP bans on your site to make sure you haven't blocked a large range for example. If you are having issues, we would need an example member and their IP address to take a look. Feel free to pm me that
  24. Marc
    As you suggest there, its very likely to be bots that are visiting the pages, and are just not visiting the entries themselves, giving you the differences. There is very little you are really going to be able to do about that unfortunately, unless you go about blocking bots from those pages, which can of course have a negative affect on your site.
  25. Marc

    SMTP issue

    Marc replied to Gouzi's topic in Technical Problems

    Only sendgrid would be able to answer that question as the message is coming from them
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