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Marc

Invision Community Team
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Everything posted by Marc

  1. As mentioned a couple of times above, we would need an example user on your site who is seeing this, in order to look at the problem for you
  2. We have no way in which to change your Zapier API key. We did not change your API key
  3. Actually all of those I would think (if they are the full table names?). For example we have all core_ and forum_ and calendar_ based tables, but even the forums table for example is forums_forums. Back those tables up, then delete them I would say
  4. We are unable to give you any of those details, as its not our server unfortunately. What is the exact error?
  5. We cannot tell you what the username and password are for your database. Only your host can give you that information. I would ask however, why are you running the installer?
  6. No problem at all. I see you appear to have hosting issues at present
  7. No problem. Good luck with getting it all sorted 🙂
  8. If you only have the forums application installed, that would probably be correct, yes. Of course, with anything like this backup, backup, backup
  9. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  10. In the first instance, please update your site to the latest release and test this again. However I would say, that appears to be coming from imagemagick on your server.
  11. Yes, that would indeed be used on renewals
  12. As mentioned in my PM to you, this is a known issue at present. I have updated it for you manually for the time being
  13. Unfortunately, there isnt going to be an easy way to do that. You would have to manually go through them. What I would do is probably switch both off, copy the database entirely and set invision to use that new copy, backup again, then delete anything that isnt an invision table from that database. A painstaking job for sure,
  14. The above is correct. Also, if you are still having issues, I would need to know the example user if you need us to take a look. The likelyhood is that it's the 'Total maximum storage' setting
  15. You could indeed read that as "views". However yes it could indeed include bots if they are visible to guests
  16. Only you can really answer the first question, as I dont know what it is you are doing at the time. In terms of proof, things are either slow or they arent really. If its slow then fast then slow then fast, the software of course hasnt changed in that time. Performance issues tend to be server related in almost all cases
  17. If you click on manage at the bottom left you will see a delete option in there
  18. Yeah Ive seen it there. I think there were wires crossed there. 🙂 Its been added as a bug
  19. If its happening after an hour of it running and then suddenly having issues, then yes you would certainly need to contact your hosting company on this
  20. I will add that as a bug, rather than feedback. Indeed you cant put a past date in, but if its one where its already been published and you edit it afterward, it really shouldnt then be changing that date
  21. Disable all 3rd party first of all, including theme and any ads, then test again. If you still have the issue, then yes generally mysql will be the main cause. Starting slow query logging to pinpoint where exactly the issue is may be a good start. Consult with your hosting company on that
  22. Im not sure I get your point there. I'm saying that published field shouldn't be edited. Only the edited data should be. I was asking if it was previously visible to people, or hadnt yet been published?
  23. I feel you are missing part of the text there That is very much an important part of the notification you are getting. As mentioned above by opentype, there are items blocked there which are fine, and therefore intentional. It may well be you are trying to solve an issue that isnt there to be solved.
  24. Glad to hear things are working for you 🙂
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