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Marc

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Everything posted by Marc

  1. Marc
    There is no live chat function within the platform at the present time. It may be worth reaching out to the 3rd party community, as I believe there are some 3rd party solutions around for this purpose
  2. Marc
    You would need to contact paypal to find out whey this is the case, as the error is what is being returned from the API
  3. Marc
    You'd be best to contact your hosting company to ask why its not supporting the headers in the first instance
  4. Marc
    Im not sure what exactly it is you are requesting here. Why wouldnt you just add these to disallowed links?
  5. Marc
    Are you using any 3rd party modifications there? If so, please disable these and try again. If you are then still having issues, please could you PM me a zip with some files you are trying and let me know where I can upload those to. It may be worth setting up a category for testing so Im not messing with your main gallery
  6. Marc
    You appear to have something stopping admin access. Please remove that temporarily while we take a look
  7. Marc
    That would do it 😄
  8. Marc
    I have tagged our developers on this in case any further comment is needed. But generally unless you are developing for the product yourself, these arent things you would worry about. We update things during upgrades all the time that are outdated or changed on other environments 🙂
  9. Marc
  10. Marc
    Check your storage methods to see if those are being stored in the same location as other uploads
  11. Marc
    Open the stream, click on stream options in the top right, select 'remove stream' 🙂
  12. Marc
    You cant see the similar content block, because the similar content block is already on that page in the top right. Its not showing anyhing, because there is nothing it deems to be similar
  13. Marc
    Please disable 2 factor authentication, or add question & answers, adding these to your client area, so we can log in temporarly
  14. Marc
    I would need to know which site, so I can take a look for you. If its not already on the page then it should be available.
  15. Marc
    If its only happening to yourself, I would suggest contacting your email host on this, as its very likely they are blocking your emails
  16. Marc
    That sounds simply like its cache that you are seeing, nothing more really. I would need to know the user
  17. Marc
    Courses are really build around members doing the course and being marked as having completed it, so they havent really been built for use by guests
  18. Marc
    I would need more information on this in order to take a look
  19. Marc
    Looks like there was an issue on one of the nodes somewhere, which has been resolved and we're monitoring
  20. Marc
    Please take a look now and let us know
  21. Marc
    That would be correct. They can view the course, but not the lessons themselves
  22. Marc
    Thanks for getting back to me. I will pass on the information so someone can take a look
  23. Marc
    There are no known issues on cloud at present, no. Is there any particular action you are seeing this on more than others?
  24. Marc
    You have a lot of javascript errors relating to content security policies, which is likely what is causing you problems
  25. Marc
    Did you change the conf_global.php file as stated, and does it still show this in the support area?
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